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seo101  
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 More options Jul 14 2007, 6:57 am
From: seo101
Date: Sat, 14 Jul 2007 03:57:20 -0700
Local: Sat, Jul 14 2007 6:57 am
Subject: Re: Site disappeared from Google

>How do we contact a
> real person at Google to find the reason

you can't.

your best bet is to post the url here and someone can find the problem


 
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samanthab  
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 More options Jul 14 2007, 7:12 am
From: samanthab
Date: Sat, 14 Jul 2007 04:12:17 -0700
Local: Sat, Jul 14 2007 7:12 am
Subject: Re: Site disappeared from Google
Our website is www.soorganic.com...

On Jul 14, 11:57 am, seo101 wrote:


 
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samanthab  
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 More options Jul 14 2007, 7:14 am
From: samanthab
Date: Sat, 14 Jul 2007 04:14:06 -0700
Local: Sat, Jul 14 2007 7:14 am
Subject: Re: Site disappeared from Google

On Jul 14, 11:57 am, samanthab wrote:

> ...although we did have a 302 redirect we didn't know about, which we
> have changed to a 301 redirect...

> On Jul 14, 11:47 am, samanthab wrote:

> > Our internet company has just been dropped by Google. webmaster tools
> > tell us ''No pages from your site are currently included in Google's
> > index due to violations of the webmaster guidelines.' We have no idea
> > why, have not done anything wrong, have not changed anything
> > structurally to our knowledge over the last 2 years, and are an a well

 respected small business in the UK. This is potentially


 
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webado  
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 More options Jul 14 2007, 12:44 pm
From: webado
Date: Sat, 14 Jul 2007 09:44:13 -0700
Local: Sat, Jul 14 2007 12:44 pm
Subject: Re: Site disappeared from Google
You have 421 links on your homepage alone between the top, left,
right, bottom menus and any links in text.
That's too many links.
The recommended maximum is 100, and even if there's room for plenty
more, 421 is probably way over.

Currently  tool.motoricerca.info/spam-detector/  is not working but
when it gets fixed you may want to test yur homepage and others and
see what it may find. Sometimes with the best intentions we tend to
introduce things which may appear spammy to a robot. I dont' knwo if
the sheer number of links you have will do that, but maybe.

I would also recommend using headers on your pages (h1, h2, etc).

Links to the sort function ought to be either presented in javscript
so robots don't pick them up or at least to use rel="nofollow" .

Ex:

<A href="manufacturers.php?
manufacturerid=46&sort=title&sort_direction=0" title="Sort by:
Product" class="sort_by">Product</A>

Could be:

<A href="manufacturers.php?
manufacturerid=46&amp;sort=title&amp;sort_direction=0" title="Sort by:
Product" class="sort_by" rel="nofollow">Product</A>

or better maybe, written in javascript:

<script type="text/javascript">
document.write('<A href=\"manufacturers.php?
manufacturerid=46&amp;sort=title&amp;sort_direction=0\" title=\"Sort
by: Product\" class=\"sort_by\">Product<\/A>');
</script>

As you are also using php you probably need to combine js and php
somehow.

For instance if I have a php scritp that builds the sort link as, say,
$sort_link,  then my js would be:

<script type="text/javascript">
document.write('<A href=\"<?php echo $sort_link; ?>">Product<\/A>');
</script>

Note this js code has to be inserted on the page, it cannot be an
external js file, since it also needs the php resolved.

How well you manage to achieve any of this depends to what extent your
pages are built on a CMS or e-commerce framework and how modifyable
that is.

On Jul 14, 7:14 am, samanthab wrote:


 
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webado  
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 More options Jul 14 2007, 12:47 pm
From: webado
Date: Sat, 14 Jul 2007 09:47:02 -0700
Local: Sat, Jul 14 2007 12:47 pm
Subject: Re: Site disappeared from Google
You shoudl also disallow this kind of  link in robots.txt.

Disallow: product_image.php

It's useless and it just adds extra url's for no reason.

On Jul 14, 12:44 pm, webado wrote:


 
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webado  
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 More options Jul 14 2007, 12:59 pm
From: webado
Date: Sat, 14 Jul 2007 09:59:01 -0700
Local: Sat, Jul 14 2007 12:59 pm
Subject: Re: Site disappeared from Google
I'm trying to crawl yoru site using Xenu and it's taking very long,
very slow progression, despite disallowing some url prefixes. Main
cuplrits seem to be all the sort url's which I cannot filter out as
they are suffuxesrather than prefixes.

On Jul 14, 12:47 pm, webado wrote:


 
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Phil Payne  
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 More options Jul 14 2007, 3:31 pm
From: Phil Payne
Date: Sat, 14 Jul 2007 12:31:37 -0700
Local: Sat, Jul 14 2007 3:31 pm
Subject: Re: Site disappeared from Google

> Our website iswww.soorganic.com...

Really odd character sequences:

3(CR)(LF)
·(CR)(LF)
(CR)(LF)
68(CR)(LF)
<!DOCTYPE·HTML·PUBLIC·"-//W3C//DTD·HTML·4.01·Transitional//EN"·"http://
www.w3.org/TR/html4/loose.dtd">(CR)(LF)
(CR)(LF)
19(CR)(LF)
(CR)(LF)
<html>(CR)(LF)
<head>(CR)(LF)
<title>(CR)(LF)
d(CR)(LF)
So·Organic·|·(CR)(LF)
4f(CR)(LF)
Buy·Online·at·the·Organic·one·stop·shop:·Beauty,·Baby,·Eco·Friendly·Home,·G ifts(CR)
(LF)
1(CR)(LF)
(HT)(CR)(LF)
a(CR)(LF)
</title>(CR)(LF)
(CR)(LF)
3c(CR)(LF)
<META·http-equiv="Content-Type"·content="text/html;·charset=(CR)(LF)
a(CR)(LF)
iso-8859-1(CR)(LF)
3(CR)(LF)
">(LF)
(CR)(LF)
22(CR)(LF)
<META·name="description"·content="(CR)(LF)
156(CR)(LF)
Buy·genuine·organic·lifestyle·products·from·the·UK(92)s·first·Soil·Associat ion·Certified·Organic·online·one·stop·shop.·Organic·cosmetics,·Organic·Beau ty·Products,·Organic·skin·care,·Organic·Make·Up,·Organic·Shampoo,·Organic·S oap,·Organic·baby·products,·clothes,·nappies·and·toiletries.·Bulk·buy·Ecove r·and·Natracare·organic·sanitary·protection.·(CR)
(LF)
22(CR)(LF)
">(LF)
<META·name="keywords"·content="(CR)(LF)
11f(CR)(LF)
Organic·cosmetics,·Organic·Beauty·Products,·Organic·skin·care,·Organic·Make ·Up,·Organic·Shampoo,·Organic·Soap,·Organic·baby·products,·Ecover·Online,·S piezia,·Lavera,·Natracare,·Barefoot·Botanicals,·Green·People,·Moltex,·Earth ·Friendly·Baby,·Trilogy·,·Organic·gift,·So·Organic,·SoOrganic,
(CR)(LF)
3(CR)(LF)
">(LF)
(CR)(LF)
2(CR)(LF)
<s(CR)(LF)
22(CR)(LF)


 
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Phil Payne  
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 More options Jul 14 2007, 3:38 pm
From: Phil Payne
Date: Sat, 14 Jul 2007 12:38:55 -0700
Local: Sat, Jul 14 2007 3:38 pm
Subject: Re: Site disappeared from Google

> Our website iswww.soorganic.com...

OK.

This is known around here as digging a hole and pulling it in on
yourself - wait for the howls.

http://validator.w3.org/check?uri=http%3A%2F%2Fwww.soorganic.com%2F&c...

Line 8 - you have an odd character masquerading as a single quote.  It
sounds whacky, but I've seen this have funnyy effects.


 
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webado  
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 More options Jul 14 2007, 3:48 pm
From: webado
Date: Sat, 14 Jul 2007 12:48:33 -0700
Local: Sat, Jul 14 2007 3:48 pm
Subject: Re: Site disappeared from Google
Phil how are those "odd character sequences" any different from
regular blank lines and line skips?

Hehe, i didn't bring up the validation since every time I do
somebody's sure to come along and blast me to smithereens on that. I'm
glad you brought that up though.
Without checking very closely however it doesn't seem to be all that
terribly broken so might not account for much more than just poor
content optmization.

On Jul 14, 3:38 pm, Phil Payne wrote:


 
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samanthab  
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 More options Jul 15 2007, 1:39 pm
From: samanthab
Date: Sun, 15 Jul 2007 10:39:17 -0700
Local: Sun, Jul 15 2007 1:39 pm
Subject: Re: Site disappeared from Google
We changed the 302 redirect to a 301. This was on the www.soorganic.com
to our .php homepage. Could this wipe us off the map entirely for all
pages?

we ahve resubmitted, and I wondered if you new how long it would take
to come back up again, and if there was anything else I could
do...apart from the above...to quicken the process?

Many thanks.

Sam

On Jul 14, 8:48 pm, webado wrote:


 
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webado  
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 More options Jul 15 2007, 2:12 pm
From: webado
Date: Sun, 15 Jul 2007 18:12:28 -0000
Local: Sun, Jul 15 2007 2:12 pm
Subject: Re: Site disappeared from Google
Your homepage as such should  always be kept as either "/" or the
domain url, like "http://www.soorganic.com/" . Not as home.php (with
or withotu full path before it).
While not of any real great consequence, it avoids having 2 url's for
the same page (by content).

This looks a bit funny:
http://oyoy.eu/page/headers/?full=1&url=http%3a%2f%2fwww.soorganic.co...
http://oyoy.eu/page/headers/?full=1&url=http%3a%2f%2fwww.soorganic.co...

So what this tells me is that you have somehow associated the default
index page with home.php (maybe in .htaccess), so accessiing diretcly
by domain alone will end up on home.php without showing it in the
address bar. But you have also 302 redirected index.php to home.php
because you dont' want to use the default index.php.
This looks funny and roundabout.

I would guess the .htaccess contains somehting like:

<IfModule mod_dir.c>
DirectoryIndex home.php index.php
</IfModule>

And then the redirection:

RedirectMatch 302 ^/index.php$ http://www.soorganic.com/home.php

If this is the configuration, I woudl change this redirection to:

RedirectMatch 301 ^/index.php$ http://www.soorganic.com/

Of course, if it were my site I'd totally do away with home.php and
only use index.php .

On Jul 15, 1:39 pm, samanthab wrote:


 
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webado  
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 More options Jul 15 2007, 2:14 pm
From: webado
Date: Sun, 15 Jul 2007 18:14:41 -0000
Local: Sun, Jul 15 2007 2:14 pm
Subject: Re: Site disappeared from Google
But as I also said you have the problem with way too many links on a
single page.

On Jul 15, 1:39 pm, samanthab wrote:


 
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webado  
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 More options Jul 15 2007, 2:19 pm
From: webado
Date: Sun, 15 Jul 2007 18:19:23 -0000
Local: Sun, Jul 15 2007 2:19 pm
Subject: Re: Site disappeared from Google
Holy crapola! Looky here:

http://tool.motoricerca.info/spam-detector/

Put in the url of your homepage and see all the trouble you are in.

Invisible text research:
Invisible text found. Method(s): CSS 'display' property set to 'none'.
Invisibility purpose: Probably used to hide keyword stuffed/rich text.
Text: So Organic is the online department store designed for the life
you want to live. We stock a wide range of chemical free, handmade and
certified organic and natural cosmetics & organic toiletries, Organic
Beauty Products, hand made soaps, natural body care, organic make up
and natural skincare. As well as 100% certified organic cotton towels,
organic cotton toys, Natural baby products, organic clothing, organic
yoga wear, Organic T-Shirts, Natural Sanitary Products, Organic Cotton
Wool and Natural Gifts. Because Organic living is more than just a
food choice.

Invisible text found. Method(s): CSS 'display' property set to 'none'.
Invisibility purpose: Probably used to hide keyword stuffed/rich text.
Text: Our Brands include Lavera, Barefoot Botanicals - Rosa Fina &
S.O.S, Spiezia Organics, Remarkable Pencils, Organic Blue, Simply
Soaps, Keptin-Jr, Earth Friendly Baby, Natracare, Natalia, Mother
Earth, Ecover, Mandarina, The Organic Towel Company, Simply Gentle,
and Hug.

Invisible text found. Method(s): CSS 'display' property set to 'none'.
Invisibility purpose: Impossible to say.
Text: We also offer allergy & eczema remedies, environmentally
friendly Ecover cleaning products, anti dust mite silk filled duvets
and chemical free & natural remedies for those with sensitive skin.

Unnatural text research:
List of terms found. The following text probably contains mainly a
list of generic terms rather than a natural phrase. Naturalness value
is only 9.88%
Text: so organic is the online department store designed for the life
you want to live. we stock a wide range of chemical free, handmade and
certified organic and natural cosmetics & organic toiletries, organic
beauty products, hand made soaps, natural body care, organic make up
and natural skincare. as well as 100% certified organic cotton towels,
organic cotton toys, natural baby products, organic clothing, organic
yoga wear, organic t-shirts, natural sanitary products, organic cotton
wool and natural gifts. because organic living is more than just a
food choice.

List of terms found. The following text probably contains mainly a
list of generic terms rather than a natural phrase. Naturalness value
is only 25.26%
Text: our brands include lavera, barefoot botanicals - rosa fina &
s.o.s, spiezia organics, remarkable pencils, organic blue, simply
soaps, keptin-jr, earth friendly baby, natracare, natalia, mother
earth, ecover, mandarina, the organic towel company, simply gentle,
and hug.

You must fix this stuff or you will never get indexed I'm afraid.

On Jul 15, 1:39 pm, samanthab wrote:


 
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samanthab  
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 More options Jul 16 2007, 8:14 am
From: samanthab
Date: Mon, 16 Jul 2007 05:14:50 -0700
Local: Mon, Jul 16 2007 8:14 am
Subject: Re: Site disappeared from Google
Wow...I am on it right now...we are not even sure where this text is,
but are going through with a fine toothcomb!

By chance...do you have anything else??!!

On Jul 15, 7:19 pm, webado wrote:


 
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webado  
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 More options Jul 16 2007, 4:14 pm
From: webado
Date: Mon, 16 Jul 2007 20:14:56 -0000
Local: Mon, Jul 16 2007 4:14 pm
Subject: Re: Site disappeared from Google
I am no longer finding this text.

You still have links to home.php instead of http://www.soorganic.com/
.

And still a big bundle of links in your menus.

On Jul 16, 8:14 am, samanthab wrote:


 
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