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dbsurprise  
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 More options Aug 28 2007, 4:00 pm
From: dbsurprise
Date: Tue, 28 Aug 2007 20:00:24 -0000
Local: Tues, Aug 28 2007 4:00 pm
Subject: Surprise.com
I spoke with the Googlers at the SES conference in San Jose last week
and they recommended I post my issue here.

For years, Surprise.com ranked in the top 5 results for our main terms
like "gifts", "gift ideas" and "birthday gifts". For the past 6 months
we haven't shown up in the top 100 results for any of our key terms
and our traffic from Google has dropped 90%. I've run Surprise.com
since 1999 and have not intentionally done anything that violates the
Google Webmaster guidelines. Surprise.com shows up in the the top 5
results for "gifts" on Yahoo and MSN. We have pretty good back links
(not as good as they use to be) and we never do link exchanges.

The main thing that I can think of that could have caused our Google
problems are:

1) We have many links on our site to shopping.com merchants (using the
Shopping.com api). We were the first site to user their api but now
they have tons of sites using it.

2) We use to do context-sensitive pop-under ads on our interior pages
(only on their first viewing by a user).

3) Over the years, we've seen a handful of sites crawl our content and
reproduce our site under other URLs. But, as far as we know, this
hasn't happened for a couple years.

Any ideas or suggestions?

Thanks for your help.


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seo101  
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(3 users)  More options Aug 28 2007, 4:19 pm
From: seo101
Date: Tue, 28 Aug 2007 13:19:16 -0700
Local: Tues, Aug 28 2007 4:19 pm
Subject: Re: Surprise.com
All your products are affiliate links - Google for a while has tended
not to rank them as well as in the past.

On Aug 29, 6:00 am, dbsurprise wrote:


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Susan Moskwa Google employee  
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(2 users)  More options Aug 29 2007, 12:13 pm
From: Susan Moskwa
Date: Wed, 29 Aug 2007 09:13:09 -0700
Local: Wed, Aug 29 2007 12:13 pm
Subject: Re: Surprise.com
Hi Darrell--

It was nice to see you at SES! FYI we're looking into your site
further on our end. However, since at first blush there's no one thing
that jumps out and screams "fix me!", I'd like to reiterate what
Michael said to you at SES--namely, that [gifts] is an increasingly
competitive term and, regardless of your success in the past, it can
only help you to keep improving your site's content so that you really
stand out among the many gift vendors one can now find online.

Best of luck!


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dbsurprise  
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(2 users)  More options Sep 4 2007, 2:53 pm
From: dbsurprise
Date: Tue, 04 Sep 2007 18:53:48 -0000
Local: Tues, Sep 4 2007 2:53 pm
Subject: Re: Surprise.com
Thanks Susan. We'll keep at it. We publish a Cool Gift of the Day that
is available by email or RSS Feed (http://feeds.feedburner.com/
CoolGiftOfTheDay?format=xml) that we think is very helpful to people.
Just a reminder that we are not a "gift vendor". We're a free service
that scours the Web for the best gift ideas and organizes links to
those gifts into helpful and creative categories like "Always Cold"
and "Always Up for an Adventure". - Darrell

On Aug 29, 9:13 am, Susan Moskwa wrote:


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dbsurprise  
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(1 user)  More options Oct 8 2007, 7:55 pm
From: dbsurprise
Date: Mon, 08 Oct 2007 23:55:51 -0000
Local: Mon, Oct 8 2007 7:55 pm
Subject: Re: Surprise.com
Susan - Did you hear anything back as to why Surprise.com does so
poorly in Google?

Thanks,

Darrell

On Aug 28, 1:00 pm, dbsurprise wrote:


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Susan Moskwa Google employee  
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(4 users)  More options Oct 10 2007, 5:29 pm
From: Susan Moskwa
Date: Wed, 10 Oct 2007 14:29:06 -0700
Local: Wed, Oct 10 2007 5:29 pm
Subject: Re: Surprise.com
Darrell--
I haven't seen anything to indicate that Google is incorrectly valuing
your website. I would reiterate what Michael and I said previously: in
order to rank well, you need compelling and original content. As you
indicate in your first post, "tons of sites" are now using the same
shopping.com API as you; what are you doing to distinguish yourself
from the rest of them?

seo101 also rightly pointed out that you have lots of affiliate links
without providing much original information about the products, beyond
grouping them into categories. Our webmaster guidelines state: "If
your site participates in an affiliate program, make sure that your
site adds value. Provide unique and relevant content that gives users
a reason to visit your site first."
http://www.google.com/support/webmasters/bin/answer.py?answer=66361
User reviews, wishlists, *original* product descriptions, or some sort
of additional content/tools could all help to distinguish you from the
pack. Other than that, I don't have much to add beyond what I said in
my previous post.
Good luck,
-Susan


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dbsurprise  
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 More options Oct 22 2007, 12:43 pm
From: dbsurprise
Date: Mon, 22 Oct 2007 16:43:20 -0000
Local: Mon, Oct 22 2007 12:43 pm
Subject: Re: Surprise.com
Thanks Susan.

On Oct 10, 2:29 pm, Susan Moskwa wrote:


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