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surf_doggie  
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 More options Aug 23 2006, 10:40 pm
From: surf_doggie
Date: Thu, 24 Aug 2006 02:40:59 -0000
Local: Wed, Aug 23 2006 10:40 pm
Subject: Spam Category
If its prefered that webmasters report spam here and regular users
should use the spamreport link possible there should be, as much as I
hate to say it a spam category.

Google:
political palm cards

bottom of the first page
http://www.crwflags.com/fotw/flags/keywordp.html
http://www.allstates-flag.com/fotw/flags/keywordp.html

To muddy the waters Im not sure if its spam or an error in the results.
Its irrelevant to meaningful results though.

Earl


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Adam Lasnik Google employee  
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 More options Aug 24 2006, 2:25 am
From: Adam Lasnik
Date: Thu, 24 Aug 2006 06:25:16 -0000
Local: Thurs, Aug 24 2006 2:25 am
Subject: Re: Spam Category
Earl,

Apologies for what seems to have been a misunderstanding.

We certainly welcome spam reports... but they should be done here:
http://www.google.com/webmasters/sitemaps/siteoverview
(click Tools, then Report Spam in our Index)

In that way, our engineers can most efficiently process your reports.

Thanks!

Regards,
Adam


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softplus  
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(2 users)  More options Aug 24 2006, 3:41 am
From: softplus
Date: Thu, 24 Aug 2006 07:41:00 -0000
Subject: Re: Spam Category
Adam -- What happens with spam reports? I've reported quite a number of
sites (back when I thought it would make a difference) -- so far
NOTHING has happened to them, they're still listed, etc. Do you have a
big backlog? Do you even do manual removal / penalities? Or do these
reports just get checked via statistics for the next algo update? (can
you tell it's frustrating to take the time to report spam and never see
anything happening? It is VERY frustating.)

John


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JLH  
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(2 users)  More options Aug 24 2006, 3:51 am
From: JLH
Date: Thu, 24 Aug 2006 00:51:27 -0700
Local: Thurs, Aug 24 2006 3:51 am
Subject: Re: Spam Category
You're preaching to the choir John.

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Adam Lasnik Google employee  
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 More options Aug 24 2006, 5:10 pm
From: Adam Lasnik
Date: Thu, 24 Aug 2006 21:10:56 -0000
Local: Thurs, Aug 24 2006 5:10 pm
Subject: Re: Spam Category
Hey John,

Good questions.

Sorry you haven't seen action taken on the individual sites you've
reported.  It's interesting to note that while others have also said
the same thing, I've read notes from still other people who've marveled
at how quickly the sites they've reported have disappeared from our
index.

On the whole, though, we really shy away from doing "hand-to-hand"
combat.

We take the information we glean from the spam reports and use it to
fine tune and (re)evaluate our algorithms.  Just as we're constantly
evaluating the quality of our search results in general
(quantitatively), we're also using spam reports to assess the
"spamminess" of certain areas and our index on the whole over time...
and make adjustments from there.

We then ask... would algorithmic tweak [x] catch a particular set of
spam?  If not, why not?  And how much better (again, quantitatively)
does algorithmic tweak [x] make our index?

This raises the broader point, then, that while we update our
algorithms constantly, we do not do so lightly or without comprehensive
testing.  Each adjustment is evaluated based upon how it improves upon
our users' search experience.  No adjustment is going to be 100%
perfect but each does, in the aggregate, improve our search results
quality.

Though we understand that it'd be more satisfying for some users to see
immediate results taken against specific sites, we feel that our
broader approach is more scalable and more productive in the long run.

Regards,
Adam


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softplus  
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 More options Aug 24 2006, 6:38 pm
From: softplus
Date: Thu, 24 Aug 2006 22:38:32 -0000
Local: Thurs, Aug 24 2006 6:38 pm
Subject: Re: Spam Category
Thanks for the detailed reply, Adam.

I'd love to ask more questions on this because I find it fascinating
how spam sites could be recognized automatically :-).

* What can we do to make spam-processing on your site better / more
effective? Do you want us to report every spammy URL we find indexed?
(I'm sure some here would do that if you asked nicely and handed out
Google T-Shirts or more :-))

* Do you manually confirm the spamminess of a site before adding it to
the spam corpus?

* When you add a site to the spam corpus for later tests, do you add
the URL or the actual contents? (eg if a site changes after being
marked as spam - do you test the changed site - as spam, though it
isn't anymore - or the contents of the old site? or is that obvious?
:-))

* What can we do if we feel that a manual nudge is required (ie *very
spammy, very large scale*)? If the spam reports just land in the "list
of URLs to be marked as bad" you might miss (or be too late) on
something big...

* And the most interesting of them all: do you work together with the
Adsense team? I imagine if you have the Adsense-ID from one site, you
could probably knock out the whole setup. Wouldn't something like that
be a nice add-on to the algo -- Adsense-ID blacklist lookup :-)

(egad, this is getting long)

* What do you aim for with algorithmic tweaks? Say you have 10000 pages
from 100 sites: do you work on the # of sites or # of pages? (I'm
guessing the algo is generally page-oriented, but a site-factor is
probably there anyway) What percentage of "false positives" is
acceptable?

* Tell us something about the spam penalty :-).

* What can an honest webmaster do to make sure he isn't hit by a
"spam-penalty"? Say I add affiliate links to my site to pay for the
hosting, I make $5/month on it, my visitors are mostly similar african
beetle belly-lint collectors, my site has few inbound links because
it's obscure. My son did the website in Frontpage (and you can tell)
and told me to put some hidden text on it to make sure it ranks high
for "african belly-lint, african beetles". I realize it's not good, but
I don't have a clue about how to fix it. Will I be penalized / banned
constantly / forever? Why? [if you can algorithmically recognize the
hidden-text, why not just ignore it?]

I bet you're now wishing you never answered those questions here :-). I
have lots of other questions up my sleeve, but I'll leave you with the
easy ones first. Take your time, no problem.

John


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surf_doggie  
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(1 user)  More options Aug 24 2006, 8:44 pm
From: surf_doggie
Date: Fri, 25 Aug 2006 00:44:20 -0000
Local: Thurs, Aug 24 2006 8:44 pm
Subject: Re: Spam Category

>We certainly welcome spam reports... but they should be done here:
>http://www.google.com/webmasters/sitemaps/siteoverview

Thanks Adam hope I didnt cause to much confusion.

Earl


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surf_doggie  
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(1 user)  More options Aug 24 2006, 11:37 pm
From: surf_doggie
Date: Fri, 25 Aug 2006 03:37:10 -0000
Local: Thurs, Aug 24 2006 11:37 pm
Subject: Re: Spam Category
John very well though out post. Kudo's

All very pressing issues that are not explored enough in the posts I
have seen.

Not to side track but John mentioned notification of pending penatles
in the sitemaps area. The new tools he mentioned last night re:spam
just showed up on my console today, google is moving faster than me :)

Earl


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surf_doggie  
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(1 user)  More options Aug 24 2006, 11:52 pm
From: surf_doggie
Date: Fri, 25 Aug 2006 03:52:07 -0000
Local: Thurs, Aug 24 2006 11:52 pm
Subject: Re: Spam Category
Im sorry to dilute this thread but I must correct myself.

Correction I thought

>Not to side track but Adam mentioned notification of pending penatles in sitemaps and email notification to validated web masters.

Is this up and running in sitemaps and Im missing it?

Points from John I would like to hear more on are
1. * What can we do to make spam-processing on your site better / more
2. do you work together with the Adsense team?
3. What can an honest webmaster do to make sure he isn't hit by a
"spam-penalty"

Earl


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Rick1  
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(1 user)  More options Aug 25 2006, 6:09 am
From: Rick1
Date: Fri, 25 Aug 2006 03:09:44 -0700
Local: Fri, Aug 25 2006 6:09 am
Subject: Re: Spam Category

surf_doggie wrote:
> John very well though out post. Kudo's

> All very pressing issues that are not explored enough in the posts I
> have seen.

> Not to side track but John mentioned notification of pending penatles
> in the sitemaps area. The new tools he mentioned last night re:spam
> just showed up on my console today, google is moving faster than me :)

> Earl

Strange, I saw that "report spam" area in the SM login area more than a
week ago, and today I can't find it!  This area of which you speak
Earl, is it for OTHER sites, or YOUR site that's under the Sitemaps
area?

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Adam Lasnik Google employee  
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(3 users)  More options Aug 25 2006, 6:14 pm
From: Adam Lasnik
Date: Fri, 25 Aug 2006 22:14:20 -0000
Local: Fri, Aug 25 2006 6:14 pm
Subject: Re: Spam Category
Hi again, John,

> I'd love to ask more questions on this because I find it
> fascinating how spam sites could be recognized automatically :-).

Your questions are indeed interesting, but I'm sure you'll understand
that I'm not able to answer them as fully as you'd like.  Though some
might be surprised by this, we don't embrace secrecy in some areas just
to be capricious; rather, we weigh the great benefits of transparency
against similarly great (or, in this case, unpleasant) risks associated
with giving undue insight to those who seek to disrupt the quality of
our search results.

> What can we do to make spam-processing on your site better /
> more effective? Do you want us to report every spammy URL we
> find indexed?
> (I'm sure some here would do that if you asked nicely and
> handed out Google T-Shirts or more :-))

Heh heh... Google t-shirts, eh?  I am giving away one on my own blog,
but I'll see what I can do about getting a larger stash for the future
:).

As for what you can do to help in this area; seriously, one of the
greatest things would be to do what many of you are already doing:
being thoughtful members of this community, helping address others'
concerns here, and busting search engine myths.

Improving the quality of our index (and, I dare say, the Web on the
whole) isn't just about busting spam.  Of equal or greater importance,
it's about empowering well-meaning Webmasters with CORRECT AND USEFUL
information to help them make great content available online.  The
greater success we encourage and facilitate for this group, the less
likely there are to be "gray hat" folks who dabble in destructive
behaviors out of ignorance or frustration.

Reporting spam via our spam form is helpful, indeed, but I like to look
at the greater picture.  :)

> Do you manually confirm the spamminess of a site before adding
> it to the spam corpus?

As I recently noted in another thread, we do have a pretty complex set
of checks and balances.  Overall, quality issues are handled in a
myriad of different ways... depending upon a lot of different factors.

> When you add a site to the spam corpus for later tests
> do you add the URL or the actual contents? (eg if a site
> changes after being marked as spam - do you test the changed
> site - as spam, though it isn't anymore - or the contents of
> the old site? or is that obvious? :-))

We like to work with as much information as we possibly can.  One key
takeaway:  if a site previously engaged in spammy behavior but is now
completely "clean," and the webmaster has filed a reinclusion request,
we are unlikely to hold a grudge.

> What can we do if we feel that a manual nudge is required (ie
> *very spammy, very large scale*)? If the spam reports just land
> in the "list of URLs to be marked as bad" you might miss (or
> be too late) on something big...

While I hesitate to open the floodgates in this area, let me try this
policy out for size at least for a bit:  If you note a SIGNIFICANTLY
LARGE or problematic network impacting our search results, feel free to
post a note about that in this group, which folks here monitor daily.

An example of a problematic issue would be that a particular set of
domains or subdomains is suddenly appearing for a query that is not
wildly "longtail."  In other words, you might guess that we're less
*urgently* concerned about a single spam result showing up for "broken
car door poetry" than a sudden influx of nasties for "music history."

> And the most interesting of them all: do you work together with
> the Adsense team? I imagine if you have the Adsense-ID from one
> site, you could probably knock out the whole setup. Wouldn't
> something like that be a nice add-on to the algo -- Adsense-ID
> blacklist lookup :-)

We are pretty constrained by various privacy restrictions as to what
data can be shared with what teams and in what contexts.  For instance,
we don't use data from Analytics to penalize specific sites, even
spammer sites.

> What do you aim for with algorithmic tweaks?

At the end of the day, we look for an increase in search-related user
happiness.  That's measured in a LOT of ways, quantitatively and
exhaustively.  We love charts, especially spam charts with nice lines
trending downwards :)

> Tell us something about the spam penalty :-).

You don't want to make the Googlebot mad.  Let's just leave it at that
:-P

> What can an honest webmaster do to make sure he isn't hit by a
> "spam-penalty"? Say I add affiliate links to my site to pay for
> the hosting, I make $5/month on it, my visitors are mostly similar
> african beetle belly-lint collectors, my site has few inbound links
> because it's obscure. My son did the website in Frontpage (and you
> can tell) and told me to put some hidden text on it to make sure
> it ranks high for "african belly-lint, african beetles". I realize
> it's not good, but I don't have a clue about how to fix it. Will I
> be penalized / banned constantly / forever? Why? [if you can
> algorithmically recognize the hidden-text, why not just ignore it?]

The three best things Webmasters can do to garner Googlelove, userlove,
and avoid the wrath of the Googlebot:

- Do the Right Thing.
That's not always cut and dry, but in *most* instances, it's reasonably
intuitive.  Having a page that is 98.6% ads is not going to make users
happy.  Using some "optimization" software you bought for "Just
$49.95... today only!" is probably not the wisest investment you could
make ;)  By the way, affiliate links or ads in and of themselves are
hardly a big red flag.  Lots of wonderful (and highly ranked) sites
have 'em!

- Read, read, read!
Matt Cutt's blog.  Our Webmaster Guidelines.  Two great places to
start.

- Collect wisdom.
Use analytics (ours or a package by another trustable company).  Is
everyone leaving your site quickly?  Do you have a lot of 404s?  Are
your pages each taking 4187234 seconds to load?  Does your Uncle Bob
think your site is confusing and overwhelming or looking like a bad
infomercial (without even Cher's good looks)?  Bad signs.

And don't worry about traffic.  We know that a million people aren't
going to instantly flock to your son's site about african beetle
belly-lint collectors site.  And that's okay.

But hidden text?  Well, if that's okay and not penalized, how about
some cloaking?  Just a little bit, it can't hurt.  Everyone else is
doing it, right?  Therein lies one of the considerations:  Unabashed
and unpunished efforts to mislead search engine bots and users portend
a slippery slope...

If your son added hidden text and the site got penalized... 'tis not
the end of the world.  One look at the Guidelines, and you see this
under
"Quality guidelines - specific guidelines"

    * Avoid hidden text or hidden links.

Pretty clear.  Hidden text removed, reinclusion request filed, a little
patience, and voila, unpenalized :)

Additionally, we're really ramping up our efforts to e-mail folks like
your son to *notify* them of the hidden text issue and give them a
chance to fix it.

Rick:

> Strange, I saw that "report spam" area in the SM login area
> more than a week ago, and today I can't find it!  This area
> of which you speak
> Earl, is it for OTHER sites, or YOUR site that's under
> the Sitemaps area?

Should be under the Tools link on the righthand side.  Let me know if
you still don't see it!

Regards,
Adam


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softplus  
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 More options Aug 25 2006, 6:50 pm
From: softplus
Date: Fri, 25 Aug 2006 22:50:43 -0000
Local: Fri, Aug 25 2006 6:50 pm
Subject: Re: Spam Category
That's much more than I expected to see here in the group, Adam :-).
Thanks!

SO, if spam-reporting isn't that important to you, how can we give you
signals about search quality - I assume you need it on a
datacenter-basis, right? Or am I thinking too simple again, you prefer
to use "subconscious signals" - paging in the results, clicking in the
top entries and staying there, etc -  rather than user-submitted
quality values (like the post-rankings here)? Is it "just act natural
and we'll notice"?

(time to pull out the ol' AOL database and run statistics again :-))

John


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Halfdeck@gmail.com  
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 More options Aug 25 2006, 7:22 pm
From: "[email address]"
Date: Fri, 25 Aug 2006 23:22:11 -0000
Local: Fri, Aug 25 2006 7:22 pm
Subject: Re: Spam Category
Adam, does Google take spam reports from all niches seriously? For
example, if only the SERPS for viagra ("free viagra","cheap viagra",
"buy viagra", etc) returned spammy reports, would Google refrain from
making any changes to its algo because doing so may turn the SERPs in
other niches (e.g. "online banking") upside down?

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surf_doggie  
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 More options Aug 25 2006, 7:23 pm
From: surf_doggie
Date: Fri, 25 Aug 2006 23:23:20 -0000
Local: Fri, Aug 25 2006 7:23 pm
Subject: Re: Spam Category

>and today I can't find it!

Log into sitemaps the first page will show all the sitemaps you have on
in the upper right hand side of the page click on blue +Tools you will
get a drop down its in there.

Earl


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surf_doggie  
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(1 user)  More options Aug 25 2006, 7:29 pm
From: surf_doggie
Date: Fri, 25 Aug 2006 23:29:41 -0000
Local: Fri, Aug 25 2006 7:29 pm
Subject: Re: Spam Category

Adam Lasnik wrote:
>> Tell us something about the spam penalty :-).
>You don't want to make the Googlebot mad.  Let's just leave it at that

:-P

HeHeHe we all know that :)

Earl


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Rick1  
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 More options Aug 26 2006, 5:44 am
From: Rick1
Date: Sat, 26 Aug 2006 02:44:33 -0700
Local: Sat, Aug 26 2006 5:44 am
Subject: Re: Spam Category
Thanks Earl.  :-)


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