I've been having problems with downtime from my hosting company (am moving tomorrow as this is the final straw) and I've now practically disappeated from Google. I was in 3rd position for 5 of the more popular searches for my business and now - nothing.
>From the (large) amount of reading I've done over the past 2 days it
appears I need to ask for reinclusion BUT this seems to be something that applies mainly to those businesses that have broken the rules, which I haven't. I am loath to wait and keep losing traffic and money like this, plus I cannot find where I am supposed to contact Google.
It's all feeling a bit Kafkaesque here - any help would be gratefully received!!
If the host is down when Googlebot tries to access your pages, then those pages may disappear from the index until Googlebot can crawl them again. In webmaster tools, do the pages you want indexed appear in the crawl errors section? If so, then Googlebot was unable to access them.
If you are moving the site to a new host and the pages are available the next time Googlebot tries to access them, then you should see them in the index again soon after that.
You're right that requesting reinclusion is only for sites that have violated the guidelines. This isn't the situation in your case, and there's no need to contact us to let us know that your site has moved and is available again, as Googlebot will keep rechecking for it automatically.
> I've been having problems with downtime from my hosting company (am > moving tomorrow as this is the final straw) and I've now practically > disappeated from Google. I was in 3rd position for 5 of the more > popular searches for my business and now - nothing.
> >From the (large) amount of reading I've done over the past 2 days it
> appears I need to ask for reinclusion BUT this seems to be something > that applies mainly to those businesses that have broken the rules, > which I haven't. I am loath to wait and keep losing traffic and money > like this, plus I cannot find where I am supposed to contact Google.
> It's all feeling a bit Kafkaesque here - any help would be gratefully > received!!
Is there a specific time frame or number of times that it takes for Google to remove the page from the index?
Like, if Googlebot tries to access a page once and can't get there. Does Google remove it after the first time they try to access it? Or is it a three strike and your out rule?
How long would it typically take to get back in the index automatically?
Is there an index for 404 pages? Is there an index for pages that time out?
Googlebot will try a few times before the pages drop from the index. As for how long it takes for a page to get back in once the site is back up, that really depends on a number of factors, such as how often the site is crawled in general.
Googlebot can't know if or when a page will return when it gets an error response (whether that's a network down, 404, or other error) and since our primary aim is to have quality search results for users, we don't want to keep pages that return these types of errors in our index. The best way of handling these situations, therefore, is to remove the pages, but continue to try to access them, then return them to the index once we get a valid server response.
> Is there a specific time frame or number of times that it takes for > Google to remove the page from the index?
> Like, if Googlebot tries to access a page once and can't get there. > Does Google remove it after the first time they try to access it? Or > is it a three strike and your out rule?
> How long would it typically take to get back in the index > automatically?
> Is there an index for 404 pages? > Is there an index for pages that time out?
> Googlebot will try a few times before the pages drop from the index. > As for how long it takes for a page to get back in once the site is > back up, that really depends on a number of factors, such as how often > the site is crawled in general.
> Googlebot can't know if or when a page will return when it gets an > error response (whether that's a network down, 404, or other error) > and since our primary aim is to have quality search results for users, > we don't want to keep pages that return these types of errors in our > index. The best way of handling these situations, therefore, is to > remove the pages, but continue to try to access them, then return them > to the index once we get a valid server response.
> On Feb 19, 5:22 am, Barry Schwartz wrote:
> > Vanessa,
> > Is there a specific time frame or number of times that it takes for > > Google to remove the page from the index?
> > Like, if Googlebot tries to access a page once and can't get there. > > Does Google remove it after the first time they try to access it? Or > > is it a three strike and your out rule?
> > How long would it typically take to get back in the index > > automatically?
> > Is there an index for 404 pages? > > Is there an index for pages that time out?
What type of errors does Googlebot consider to be an error response? Will it consider 503 responses as an indicator of a poor quality site? Google crawls my site quite heavily, but I can't always handle the load, especially at peak hours, so I put Googlebot on hold with 503's until less busy periods. Is this practice okay?
> Googlebot will try a few times before the pages drop from the index. > As for how long it takes for a page to get back in once the site is > back up, that really depends on a number of factors, such as how often > the site is crawled in general.
> Googlebot can't know if or when a page will return when it gets an > error response (whether that's a network down, 404, or other error) > and since our primary aim is to have quality search results for users, > we don't want to keep pages that return these types of errors in our > index. The best way of handling these situations, therefore, is to > remove the pages, but continue to try to access them, then return them > to the index once we get a valid server response.
> On Feb 19, 5:22 am, Barry Schwartz wrote:
> > Vanessa,
> > Is there a specific time frame or number of times that it takes for > > Google to remove the page from the index?
> > Like, if Googlebot tries to access a page once and can't get there. > > Does Google remove it after the first time they try to access it? Or > > is it a three strike and your out rule?
> > How long would it typically take to get back in the index > > automatically?
> > Is there an index for 404 pages? > > Is there an index for pages that time out?
> What type of errors does Googlebot consider to be an error response? > Will it consider 503 responses as an indicator of a poor quality > site? Google crawls my site quite heavily, but I can't always handle > the load, especially at peak hours, so I put Googlebot on hold with503'suntil less busy periods. Is this practice okay?
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