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ABE  
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 More options Jan 15, 12:22 pm
From: ABE
Date: Tue, 15 Jan 2008 09:22:00 -0800 (PST)
Subject: Homepage not ranking but other pages are.
Hi,

We had a major issue over the weekend.  Our sitemap was being blocked
by a proxy server that caused a 404 error every time Google tried to
crawl us. Our site was never down but Google bot was getting 404
errors from when i tried to index from our .xml sitemap.

We have now fixed the error and our site is being indexed again but
our homepage has not been indexed and in the reporting it says that
the last time the homepage was accessed it gave a 404 error.  Our
operations team set up an external computer that acted like the Google
Bot and was able to access the homepage so we don't know why it is not
being indexed.

How do i know if the 404 error is still occurring ? Is there anyway to
get our homepage crawled and indexed?

Out site's Tool bar Page Rank has stayed at 7/10 and our European
sites are still showing up in the index for our branded terms but not
our .com site.  We actually are still ranking for all terms that
didn't direct traffic to our homepage.  Is this some kind of penalty
for the 404 errors over the weekend?

Our site is a major ecommerce site that has been around for over 11
years without ever going down for extended periods of time we
shouldn't be penalize for 2 days of 404 errors.

Can you please help in any way.

Our site is AbeBooks.com

Thanks,
Sterling Simpson


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roysnj  
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 More options Jan 15, 12:32 pm
From: roysnj
Date: Tue, 15 Jan 2008 09:32:58 -0800 (PST)
Local: Tues, Jan 15 2008 12:32 pm
Subject: Re: Homepage not ranking but other pages are.
Hello
My opinion..
http://www.abebooks.co.uk/ is the same page..duplicate content. so
which page does google cache ?
I did a search for "AbeBooks is the world's largest online marketplace
for books". Then an avanced search for
http://www.abebooks.co.uk/ and http://www.abebooks.com/.

The UK one shows up number one.

ROysnj

On Jan 15, 12:22 pm, ABE wrote:


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JLH  
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 More options Jan 15, 12:34 pm
From: JLH
Date: Tue, 15 Jan 2008 09:34:11 -0800 (PST)
Local: Tues, Jan 15 2008 12:34 pm
Subject: Re: Homepage not ranking but other pages are.
This thread may be of interest to you, started and never revisited.

http://groups.google.com/group/Google_Webmaster_Help-Indexing/browse_...

On Jan 15, 11:22 am, ABE wrote:


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ABE  
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 More options Jan 15, 1:01 pm
From: ABE
Date: Tue, 15 Jan 2008 10:01:16 -0800 (PST)
Local: Tues, Jan 15 2008 1:01 pm
Subject: Re: Homepage not ranking but other pages are.
I greatly appreciate your help!

Would it be duplicate content if our...  AbeBooks.de, AbeBooks.fr,
AbeBooks.it homepages are all showing in search results.  It was
only .com homepage that isnt showing.  But all the other euro sites
are in languages other than English.

Is there anyway to check forsure if it is duplicate content?

Thanks!


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ABE  
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 More options Jan 15, 1:05 pm
From: ABE
Date: Tue, 15 Jan 2008 10:05:54 -0800 (PST)
Local: Tues, Jan 15 2008 1:05 pm
Subject: Re: Homepage not ranking but other pages are.
One more thing...  If this is duplicate content Amazon, our major
competitor, would be affected and they weren't.

Our .co.uk site actually has quite different content than the .com
page.

Are there any other possibilities?


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JLH  
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(1 user)  More options Jan 15, 1:24 pm
From: JLH
Date: Tue, 15 Jan 2008 10:24:15 -0800 (PST)
Local: Tues, Jan 15 2008 1:24 pm
Subject: Re: Homepage not ranking but other pages are.
Yeah, the HTTPS version is indexed because you use absolute links and
don't use a 301 redirect to the HTTP version.

http://www.google.com/search?num=100&q=site:abebooks.com

Look at the URL of the first result, HTTPS://www.abebooks.com indexed
22 hours ago.

On Jan 15, 12:05 pm, ABE wrote:


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Robbo  
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(1 user)  More options Jan 15, 1:35 pm
From: Robbo
Date: Tue, 15 Jan 2008 10:35:29 -0800 (PST)
Local: Tues, Jan 15 2008 1:35 pm
Subject: Re: Homepage not ranking but other pages are.

As  AbeBooks.de, AbeBooks.fr, AbeBooks.it are in German, French and
Italian (respectively!) it would not constitute duplicate content.
The meaning might be the same, but it is different content because it
is in a different language.

Man spricht Deutsch! On parle francais! We speak English! Habla
espanol! Parlo Italiano!   Kein Problem! Pas de probleme!  etc

A borderline issue might theoretically arise for SOME product pages
if  the identical book was being offered with identical information
(ie. if the English language version of the book was being sold on
each of the different country-specific websites).  I still think that
in the vast majority of cases there would be enough difference between
the EN, DE, FR, and IT pages so that "duplicate content" would still
not be an issue.

Robbo

On Jan 15, 6:01 pm, ABE wrote:


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Robbo  
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(1 user)  More options Jan 15, 1:46 pm
From: Robbo
Date: Tue, 15 Jan 2008 10:46:27 -0800 (PST)
Local: Tues, Jan 15 2008 1:46 pm
Subject: Re: Homepage not ranking but other pages are.
ABE

Also notice that you have got 302 temporary redirection from the non-
www version to the www-version ie
from: abebooks.co.uk/ to www.abebooks.co.uk/
and
from abebooks.com/ to www.abebooks.com/

The 302 temporary should be changed to 301 permanent redirection.

Robbo


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JLH  
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(1 user)  More options Jan 15, 1:47 pm
From: JLH
Date: Tue, 15 Jan 2008 10:47:36 -0800 (PST)
Local: Tues, Jan 15 2008 1:47 pm
Subject: Re: Homepage not ranking but other pages are.
Wow, nice catch Robbo, I didn't even think to check for the
rudimentary stuff, for a big site like that.

On Jan 15, 12:44 pm, Robbo wrote:


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ABE  
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 More options Jan 15, 3:04 pm
From: ABE
Date: Tue, 15 Jan 2008 12:04:00 -0800 (PST)
Subject: Re: Homepage not ranking but other pages are.

Thanks for the advice on the 301 over 302 i have passed it on and this
is being implemented but i don't think it is the cause for our problem
or the duplicate content either

I am fairly confident that the server that was blocking Google's
access to our site and giving Google a 404 for 2 whole days is the
problem.  In Webmaster Tools it says the rest of my site is being
indexed but the exact error i get for the homepage is:

"We can't currently access your home page because of an HTTP error
(404).:"

There is nothing preventing people from accessing our homepage as far
as we can see and we tried from external locations and mimicked Google
bot as well.

Is there anything else that we can try?

Thanks again for all the help guys your time is greatly appreciated


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JLH  
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(1 user)  More options Jan 15, 3:24 pm
From: JLH
Date: Tue, 15 Jan 2008 12:24:56 -0800 (PST)
Local: Tues, Jan 15 2008 3:24 pm
Subject: Re: Homepage not ranking but other pages are.
Apparently you are choosing to ignore what I've pointed out three
times now, let's see if a fourth time will get your attention.

Do a site command for your site to see what is indexed...I'll do it
for you:

http://www.google.com/search?num=100&q=site:abebooks.com

825,000 pages are indexed.

Look at the very first one...

It's your homepage.

However it is the HTTPS version not the HTTP version.

On Jan 15, 2:04 pm, ABE wrote:


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Phil Payne  
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(1 user)  More options Jan 15, 3:37 pm
From: Phil Payne
Date: Tue, 15 Jan 2008 12:37:29 -0800 (PST)
Local: Tues, Jan 15 2008 3:37 pm
Subject: Re: Homepage not ranking but other pages are.

> How do i know if the 404 error is still occurring ?

Have a chuffin' peep at the chuffin' server log?

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