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Discussions > Crawling, indexing, and ranking > Someone hacked into my server - added pages to site
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Anita  
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 More options Nov 6 2007, 3:35 pm
From: Anita
Date: Tue, 06 Nov 2007 20:35:03 -0000
Local: Tues, Nov 6 2007 3:35 pm
Subject: Someone hacked into my server - added pages to site
Two weeks ago someone added a new folder to my website.  The content
is unrelated to my site and is pure spam about prescription drugs,
etc.  There were no links to this new material from the rest of my
site, but there were external links from other sites.  When these new
pages are called in a browser, they redirect to an online pharmacy.

Google picked up these new pages in its index (it was by looking at
which pages are indexed that I found out about this hack.)

Now I am worried that my site will be identified as spam.  I
immediately deleted the files when I found them (today).  Is there any
way I can prevent my site from being punished?

Thanks.


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Lushi  
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 More options Nov 6 2007, 3:50 pm
From: Lushi
Date: Tue, 06 Nov 2007 12:50:21 -0800
Local: Tues, Nov 6 2007 3:50 pm
Subject: Re: Someone hacked into my server - added pages to site
Perhaps you have taken some corrective measures immediately, prior to
the next robo visit.
Else, these redirection things are not harmless, but they can be
mended if they disappear until the next googlebot visit.
But important even more, seek another webhost for your site

On Nov 6, 10:35 pm, Anita wrote:


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MrGamma  
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 More options Nov 6 2007, 5:01 pm
From: MrGamma
Date: Tue, 06 Nov 2007 14:01:36 -0800
Local: Tues, Nov 6 2007 5:01 pm
Subject: Re: Someone hacked into my server - added pages to site

> Now I am worried that my site will be identified as spam.  I
> immediately deleted the files when I found them (today).  Is there any
> way I can prevent my site from being punished?

You can sign up for a Google Webmaster account and file a re-inclusion
request which explains what happens... If you haven't been excluded
from the index and nothing seems to have changed for the moment...
then there is also the option to request removal of those pages from
the Google index from with the webmaster account as well...

www.google.com/webmasters/sitemaps/

www.mattcutts.com/blog/reinclusion-request-howto/


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Berghausen Google employee  
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(1 user)  More options Nov 7 2007, 2:50 pm
From: Berghausen
Date: Wed, 07 Nov 2007 19:50:06 -0000
Local: Wed, Nov 7 2007 2:50 pm
Subject: Re: Someone hacked into my server - added pages to site
Anita-

I'm sorry to hear about your site--being hacked is not fun, as many
people here can tell you.  However, your instinct to delete that
hacked directory was right on, and with it gone, you should be through
the thick of your problems.

As Lushi also noted, (thanks, Lushi!) you have done the right thing by
deleting those spammy pages before the Googlebot makes its next
visit.  If your server returns a 404 'Not Found' (or a 410 'Gone') for
those URLs, Google will know the pages no longer exist and should stop
serving them as search results.  We do our best to look out for
innocent webmasters--if you were already violated by a hacker, we
don't want to cause you more problems by harming your whole site's
rankings.  However, there are still two things you may want to
consider:

First, as MrGamma kindly noted, if you have reason to believe your
site as a whole has been affected by a penalty because of the hacker,
you will want to file a reconsideration request from Google Webmaster
Central with a detailed explanation of your situation.  This will help
us resolve your situation as quickly as possible.  You can find a Help
Center article about reconsideration requests here:
http://www.google.com/support/webmasters/bin/answer.py?answer=35843

Second, you should contact your hosting provider or IT professional to
make sure that you are running the most up to date versions of any
control panels, content management systems, blogging platforms, etc.
Cleaning up the spam is a good short-term solution, but by making sure
you keep your software up to date, you can minimize your vulnerability
in the future.

I hope this was helpful!
-Bergy

On Nov 6, 2:01 pm, MrGamma wrote:


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Admin Aaron  
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(1 user)  More options Nov 7 2007, 4:20 pm
From: Admin Aaron
Date: Wed, 07 Nov 2007 13:20:49 -0800
Local: Wed, Nov 7 2007 4:20 pm
Subject: Re: Someone hacked into my server - added pages to site
Wish I have this advice when the same thing happened to my SEO blog, I
was ranking for Viagra type phrases for months!!

On Nov 7, 2:50 pm, Berghausen wrote:


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