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david64  
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 More options May 5 2008, 5:15 pm
From: david64
Date: Mon, 5 May 2008 14:15:05 -0700 (PDT)
Local: Mon, May 5 2008 5:15 pm
Subject: Dropped From Google?
Hi. I have been having some problems with my site over the last few
weeks in which my site has not been coming up in the results properly.
The site is http://www.theatons.com/

It all started around about the same time I changed my site to a
single very basic HTML page and then the blog which has been up since
early 2007. The first thing that happened was the homepage was totally
dropped from the Google index. It wouldn't even come up if I queried
site:theatons.com. If you did a search for Theatons on Google.co.uk
you would get results from theatons.com/blog/, but it would come up in
position three, whereas my homepage used to come up first. After the
recent PageRank update my homepage was reintroduced to the index and
now comes up number one for Theatons on Google UK. However the
PageRank has disappeared. Although, I think it will come back at the
next update. The PageRank on the blog has remained though. However now
my blog is not coming up in Google if I search 'theatons blog' - It
always used to come up for this.

Can anyone offer any advice on what can be done in this situation?


 
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Gissit  
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 More options May 5 2008, 5:36 pm
From: Gissit
Date: Mon, 5 May 2008 14:36:03 -0700 (PDT)
Local: Mon, May 5 2008 5:36 pm
Subject: Re: Dropped From Google?
If it were me my first actio would be to look at the navigation. There
are no obvious links to the homepage from the blog. They actually look
like they are (almost) totally unrelated as they are barely linked and
on very different subjects.

On May 5, 10:15 pm, david64 wrote:


 
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david64  
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 More options May 5 2008, 6:06 pm
From: david64
Date: Mon, 5 May 2008 15:06:13 -0700 (PDT)
Local: Mon, May 5 2008 6:06 pm
Subject: Re: Dropped From Google?
Thanks Gissit. Although I don't think you have hit the hammer on the
head here. I think I may have found what the problem is. I have fixed
the issue now, but if you take a look at this page:

http://www.theatons.com/blog/hacked.html

turn off CSS (no page style) and then scroll down to the bottom, you
will see hundreds off paid hidden links that have been added to my
site by a hacker. Pretty mush all of them look like they are pharmacy
related links.

I guess my rankings issues could have something to do with me
unwittingly linking to bad neighbourhoods due to the continuing bad
programming standards and lack of security knowledge displayed by the
WordPress team.

I'm off to submit this off to Matt Cutts and his excellent team.

Thanks

David

On May 5, 10:36 pm, Gissit wrote:


 
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gersbo  
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 More options May 6 2008, 4:27 am
From: gersbo
Date: Tue, 6 May 2008 01:27:12 -0700 (PDT)
Local: Tues, May 6 2008 4:27 am
Subject: Re: Dropped From Google?
Hello David,

I think I find myself in a situation similar to yours and maybe you
can help me out a bit.

Until about 2 weeks ago, my personal blog at http://www.gersbo.dk,
received between 300 and 450 daily hits. All of a sudden (over 2-3
days) traffic suddenly plummeted below 100 hits per day (http://
www.gersbo.dk/2008/04/dude-what-ever-happened-to-my-blog.html).

The drop in traffic had me quite perplexed since I did not make any
changes to the site (which runs on Wordpress).

After reading your above post, I checked the source for my index page
and like you, I discovered several  links to what appears to be
pharmacy sites hidden (<u style="display:none">) at the bottom of the
page.

- How did you remove the hidden links in your page? (did they
originate from a "bad" plugin, or just a hack of your pages?)
- Have you taken action to redeem your site with Google?

Hope you (or someone else) do not mind answering these questions...

Thanks in advance
cheers, chris

On May 6, 12:06 am, david64 wrote:


 
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JohnMu Google employee  
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 More options May 6 2008, 7:33 am
From: JohnMu
Date: Tue, 6 May 2008 04:33:00 -0700 (PDT)
Subject: Re: Dropped From Google?
Hi Chris & David

I'm sorry to hear that your sites were hacked too. Something similar
happened to my sister's blog as well, it looks like they've been
busy... After cleaning it up I followed the tips mentioned at
http://www.mattcutts.com/blog/three-tips-to-protect-your-wordpress-in...
to lock things down a bit. Some more general information can be found
at http://googlewebmastercentral.blogspot.com/2008/04/my-sites-been-hack...

Chris, once you have cleaned it up, make sure you submit a
reconsideration request through your Webmaster Tools account,
detailing what happened and how you resolved it.

Hope it helps!

John


 
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david64  
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 More options May 6 2008, 8:03 am
From: david64
Date: Tue, 6 May 2008 05:03:09 -0700 (PDT)
Local: Tues, May 6 2008 8:03 am
Subject: Re: Dropped From Google?
Thanks for the tips John.

 gersbo, you will probably find that the links have been inseted into
the template files in your wp-content/themes/{my-theme) folder. A
hacker has probably got access to your admin panel by retrieving your
username and password (which can be done a number of ways on WordPress
- a very insecure platform). They then would have simply modified the
php template files. I would recommend changing your username and
password, maybe even your MySQL details too. You should also upgrade
to the latest WordPress.

As John points out, you then need to sign up for Google webmaster
tools. To do this:

Google 'google webmaster tools'
sign up
You will then need to verify your site by adding some code to your
site.
Once you are verified on the homepage of the webmaster tools on the
bottom right is a button that says something like submit a
reconsideration request. You will probably want to make a backup of
the hacked version of your site to show them.

On May 6, 12:33 pm, JohnMu wrote:


 
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david64  
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 More options May 6 2008, 8:07 am
From: david64
Date: Tue, 6 May 2008 05:07:34 -0700 (PDT)
Local: Tues, May 6 2008 8:07 am
Subject: Re: Dropped From Google?
Also. One more tip would be to remove from your blog any mention of
WordPress, such as in the footer where it says "powered by wordpress".
Hackers call these dorks and they use them to harvest vulnerable
websites. The two most popular ways that hackers harvest wordpress is
by searching for "powered by wordpress" and many hackers also have
databases of WordPress powered sites. They use this to mass download
RSS feeds and in the RSS feed it says which version of WordPress is
being used, which can be used by hackers to find a hack for that
particular version of WordPress.

 
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gersbo  
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 More options May 6 2008, 8:51 pm
From: gersbo
Date: Tue, 6 May 2008 17:51:01 -0700 (PDT)
Local: Tues, May 6 2008 8:51 pm
Subject: Re: Dropped From Google?
Dear David & John,

Thank you very much for responding to my call for help. I really
appreciate the suggestions you have made.

I have looked through the links and tips and implemented them were
appropriate. I seem to have cleansed my site, but I guess I should
keep a closer eye on things from now on.

Actually, I am signed up with Google webmaster tools - I have
submitted my site and a sitemap, it is verified and all. That is how I
found my way to this forum. At no time has my site been flagged and
after reading your tips, I also checked http://www.stopbadware.org/home/clearinghouse
- no mention of my site there either.

So, do you think I should (or must) submit a reconsideration request
at Google webmaster tools to "redeem" my site? Or will things
straighten themselves out, now that my site is no longer spamming its
visitors?

I will appreciate any thoughts on this.

Thanks again
chris

On May 6, 8:07 am, david64 wrote:


 
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webado  
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 More options May 6 2008, 10:51 pm
From: webado
Date: Tue, 6 May 2008 19:51:06 -0700 (PDT)
Local: Tues, May 6 2008 10:51 pm
Subject: Re: Dropped From Google?
David your site is still very much hacked.
View the source code. You need to clean it up and upgrade to the
latest Wordpress.

On May 6, 8:51 pm, gersbo wrote:


 
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david64  
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 More options May 7 2008, 3:06 am
From: david64
Date: Wed, 7 May 2008 00:06:14 -0700 (PDT)
Local: Wed, May 7 2008 3:06 am
Subject: Re: Dropped From Google?
Strange, I can't see any spam on it now. Maybe you were looking at the
hacked html page at (http://www.theatons.com/blog/hacked.html).

gersbo, I think it probably would be a good idea to submit the
reconsideration request, as John suggests you do this and he is
somewhat of an authority here.


 
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gersbo  
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 More options May 9 2008, 8:40 am
From: gersbo
Date: Fri, 9 May 2008 05:40:07 -0700 (PDT)
Local: Fri, May 9 2008 8:40 am
Subject: Re: Dropped From Google?
Right, I have now submitted a reconsideration request.

Once again, thank you very much for your feedback.
Cheers, chris

On May 7, 9:06 am, david64 wrote:


 
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webado  
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 More options May 9 2008, 8:47 am
From: webado
Date: Fri, 9 May 2008 05:47:15 -0700 (PDT)
Local: Fri, May 9 2008 8:47 am
Subject: Re: Dropped From Google?

On May 7, 3:06 am, david64 wrote:

> Strange, I can't see any spam on it now. Maybe you were looking at the
> hacked html page at (http://www.theatons.com/blog/hacked.html).

Oh, LOL, oops. Indeed this is what I was looking at.

You should get rid of it.


 
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