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Adam Lasnik Google employee  
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(16 users)  More options Nov 9 2006, 7:07 pm
From: Adam Lasnik
Date: Fri, 10 Nov 2006 00:07:25 -0000
Local: Thurs, Nov 9 2006 7:07 pm
Subject: The skinny on the supplemental index
Hey there,

I've been seeing many questions -- and especially many concerns --
about our supplemental index.

This FAQ gives a nice albeit brief overview:
http://www.google.com/support/webmasters/bin/answer.py?answer=34473

We may want to update that FAQ with some additional info later, but in
the meantime, I thought I'd clear the air a bit:

1) Penalty?
When your site has pages in our supplemental index, it does *not*
indicate that your site has been penalized.  In particular, we do not
move a site's pages from our main to our supplemental index in response
to any violations of our Webmaster Guidelines.

2) Freshness?
You can expect to see a fresher supplemental index in the coming
quarters.  By the definition of "supplemental," however, I don't forsee
it becoming as comprehensive or frequently updated as our main index.

3) Cure?
Get more quality backlinks.  This is a key way that our algorithms will
view your pages as more valuable to retain in our main index.

If you'd simply like to get some old pages OUT of our supplemental
index (and out of Google altogether), then you can use our automated
removal tool:
http://www.google.com/support/webmasters/bin/topic.py?topic=8459
Beware: Once removed from our index, the pages will STAY removed for 6
months and won't be reincluded during that time, so remove carefully
(and only use this tool if absolutely necessary).

Regards,
Adam


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Bunfly  
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(1 user)  More options Nov 9 2006, 7:25 pm
From: Bunfly
Date: Thu, 09 Nov 2006 16:25:36 -0800
Local: Thurs, Nov 9 2006 7:25 pm
Subject: Re: The skinny on the supplemental index
Cheers Adam.....very much appreciated

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silverstall  
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(5 users)  More options Nov 9 2006, 7:47 pm
From: silverstall
Date: Thu, 09 Nov 2006 16:47:40 -0800
Local: Thurs, Nov 9 2006 7:47 pm
Subject: Re: The skinny on the supplemental index
Thanks for your help Adam although i am confused by 'we do not move a
site's pages from our main to our supplemental index in response to any
violations of our Webmaster Guidelines'.
Sorry if i have missed the obvious but why do you move it to the
supplemental index?
Your guidelines suggest it may be because the URL has too many
parameters to crawl however if its impossible to crawl how did it end
up in the supplemental list (it must have been crawled.)
Do you mean quality backlinks to the site generally or to the specific
page that was supplemented? If its the later then how do i get a
quality backlink to a page on say 'privacy policy' or any other unique
-to-the-site topic.
'see a fresher supplemental index in the coming quarters.'
does this mean even more pages will be supplemented?
Is there any chance you could introduce a user friendly search facilty
for the supplemental indexes as most of our customers would never think
of using a 'site' command .

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Thoughts  
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(3 users)  More options Nov 9 2006, 11:29 pm
From: Thoughts
Date: Thu, 09 Nov 2006 20:29:57 -0800
Local: Thurs, Nov 9 2006 11:29 pm
Subject: Re: The skinny on the supplemental index

Adam Lasnik wrote:

> 1) Penalty?
> When your site has pages in our supplemental index, it does *not*
> indicate that your site has been penalized.  In particular, we do not
> move a site's pages from our main to our supplemental index in response
> to any violations of our Webmaster Guidelines.

> 3) Cure?
> Get more quality backlinks.  This is a key way that our algorithms will
> view your pages as more valuable to retain in our main index.

Thank you for clarifying these these with us.

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webado  
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(3 users)  More options Nov 10 2006, 12:16 am
From: webado
Date: Fri, 10 Nov 2006 05:16:51 -0000
Local: Fri, Nov 10 2006 12:16 am
Subject: Re: The skinny on the supplemental index
Wonderful, Adam. This confirms most of my gut feelings on the subject.

I'd only quesiton this a bit though:

"Once removed from our index, the pages will STAY removed for 6
months and won't be reincluded during that time ..."

I've been battling some old urls that have not existed in a very long
time (over a year I think), left over from a total remake of my site
where I replaced a crappy mambo installation with my own code.  After
redirecting some of the old zanny mambo url's  for a while, I really
wanted ALL that dead wood out of the index: active and supplemental, so
I stopped redirecting and let them generate 404's. I've had them
removed numerous times. They seemed to stay removed for a while after
the last removal during this past summer (but not as long as 6 months,
I'm sure of that) and then suddenly reappeared with a vengeance, back
into suppplemental and more numerous than ever I remember them being
(Mambo does generate an awful lot of crap url's). I gave up, hoping
Googlebot will also get fed up with them. They all return 404's if
accessed.  They should die. They don't want to die LOL

I don't know if there are rogue links to those crummy pages on the net
- I expect some old cached something or other soemwhere may exist. This
would explain why they keep coming back. If ever there has been a
legitimate link to any anywhere, if would have been to one page alone -
anythign else woudl be from god knows what site rippers or caches or
such. I could live with that one url, I could  redirect it as well. I
can't stand to see the old ones.

But can there ever be a satisfactory solution to this?


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Joe Parts  
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(2 users)  More options Nov 10 2006, 10:53 am
From: Joe Parts
Date: Fri, 10 Nov 2006 07:53:36 -0800
Local: Fri, Nov 10 2006 10:53 am
Subject: Re: The skinny on the supplemental index
Thank you Adam.

I understand the philosophy fully. I do have a problem understanding
why sites with newer URLs, fewer backlinks, with pseudo copies of URLs
from my site STILL have most or all URLs active, while most of my URLs
including authority pages on some products have become supplemental.
Over 10,000 URLs have gone supp including URLs with backlinks and PR
leaving 54 current while competitors still have many thousands.

I would like to see most ecommerce URLs sent to supplemental and force
ecommerce webmasters to use Google Base/Froogle to sell products. Then
we would all be on a level playing field.

Regards,

Joe


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RonnieG  
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(8 users)  More options Nov 10 2006, 1:12 pm
From: RonnieG
Date: Fri, 10 Nov 2006 10:12:03 -0800
Local: Fri, Nov 10 2006 1:12 pm
Subject: Re: The skinny on the supplemental index

Adam Lasnik wrote:

> 3) Cure?
> Get more quality backlinks.  This is a key way that our algorithms will
> view your pages as more valuable to retain in our main index.

Well, that's just dandy! The way other webmasters find your content to
make a determination on whether they should link to your site is to
find you in Google's index for a particular search. But because
supplemental pages with no backlinks are rarely if ever in any SERPs,
no one will ever find your unique and relevant content as long as it
exists only in supplementals, so it never gets any backlinks.
Therefore, the only way to get backlinks to improve page rank is to buy
them, which is counter to Google's stated position that purchased
backlinks are bad, and can be penalized. Google has created one
gigantic catch-22 feedback loop with this approach, and by doing so, is
actually encouraging link buying schemes. Sorry, but I just don't see
how this can be good for anyone.

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webado  
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(6 users)  More options Nov 10 2006, 2:42 pm
From: webado
Date: Fri, 10 Nov 2006 19:42:09 -0000
Local: Fri, Nov 10 2006 2:42 pm
Subject: Re: The skinny on the supplemental index
Never had to buy or sollicit a backlink. Never. I'd never do it. I
never add a link to a site either unless I personally find the site
interesting and valuable in some aspect that's of interest and
relevancae to my site - which means to me. If others do the same to my
site, great. Not going to force them.

I's justy like saying Please and Thank you. It's good manners, not
obligatory.


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Adam Lasnik Google employee  
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(7 users)  More options Nov 12 2006, 5:44 pm
From: Adam Lasnik
Date: Sun, 12 Nov 2006 22:44:36 -0000
Local: Sun, Nov 12 2006 5:44 pm
Subject: Re: The skinny on the supplemental index
Ronnie,

I guess we'll have to respectfully agree to disagree.
Any site that makes a linking determination purely on the basis of
where a site is in ANY index or what that site's PageRank is or
whatever... clearly is not aiming to serve its users well.  It's like
saying "I'm only going to recommend this restaurant to my friends if
it's already popular, listed in the NY Times" and so on.

Surely there is some feedback loop, that's undeniable, and that's human
nature.  But to suggest that the only way to get noticed and get links
is to be already popular... well, that's discounting the vast number of
Mom 'n' Pop sites (info, commerce, etc.) who have garnered attention
and cash by doing amazingly un-radical (and fully appropriate) things
in the promotional world.

Sell widgets?  Post thoughtful, helpful comments on blogs that talk
about the care of widgets, traveling to see widgets, widget
troubleshooting, etc.  Be a part of the online community.  Get out into
the "real world," too, speaking at tradeshows, volunteering some time
with pro-bono assistance, whatever... but get out there.  IMHO, any
site that *depends* solely upon search engines for publicity and
traffic is just asking for trouble.  That's like a brick-and-mortar
company saying, "Well, we put up a sign by our shop.  Can't we just sit
and wait for the phone calls to come in?!"

The days of getting tons of search traffic just by putting up a site
are (thankfully) long-gone.  If you don't make an effort to engage
others or -- worse -- simply put up a flashy (or contrastingly
boring-as-heck) Web site that's an island unto itself, why SHOULD
others care, much less visit?

I think there is certainly content that Google can do a better job
indexing and listing.  And indeed, a core part of my job AND passion is
to make things easier for smaller (good) sites to get seen. But in the
meantime, I can only shake my head when people suggest that there are
no productive, within-Webmaster-Guideline ways to garner awareness and
traffic.  It's just not so.

Forgive my toughlove today, but whether you take it as a kick in the
pants or as a sign that -- on this gray Sunday afternoon -- I really
feel passionately about the potential for smaller sites in Google,
well, that's up to you.

Regards,
Adam


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Phil Payne  
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(5 users)  More options Nov 12 2006, 6:26 pm
From: Phil Payne
Date: Sun, 12 Nov 2006 15:26:03 -0800
Local: Sun, Nov 12 2006 6:26 pm
Subject: Re: The skinny on the supplemental index
> Surely there is some feedback loop, that's undeniable, and that's human

nature.  But to suggest that the only way to get noticed and get links
is to be already popular... well, that's discounting the vast number of

Mom 'n' Pop sites (info, commerce, etc.) who have garnered attention
and cash by doing amazingly un-radical (and fully appropriate) things
in the promotional world.

How can you reconcile that with the simple fact that
http://freespace.virgin.net/keith.higgins2/ - and they don't come more
"Mom and Pop" - hasn't even been spidered since 30 April?  If you don't
look, you don't see.

A small craft business, unique in its field, ignored by Google.  In
fact, banned,  Can't see why.  #3 on Yahoo for "pattern cutter
yorkshire".  #4 on Lycos.


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silverstall  
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(1 user)  More options Nov 12 2006, 7:33 pm
From: silverstall
Date: Sun, 12 Nov 2006 16:33:01 -0800
Local: Sun, Nov 12 2006 7:33 pm
Subject: Re: The skinny on the supplemental index
Hi Adam,
thank you for the clarifciation.

Similar sitaution to Phil. As an example we are the only people in the
whole world to make and sell  a 'mother of pearl banana bar' which is
why we are #1 in all the search engines for those search terms, except
Google where it is not to be found. We have nutured publicity through
all the normal chanels, trade shows etc and we are known for this
unusual and unique item. The problem is internet users see that Googles
results do not show any site related to this specific item, so they
either assume no such item was ever made or they turn to the other
search engines for help.
As i see it, the reason the page (forgive the link)
http://www.silverstall.com/bodyjew/banana-bar_mother-of-pearl_8.html is
not in the googles main index is that it has been supplemented based on
the cached page 'as retrieved on 2 May 2006' That page was updated a
long time ago, so why does it take so long for Google to re-examine a
supplemented page. I know our initial page was poorly titled and lacked
contenet however is the any way a review of supplemental pages could be
speeded up to say once a month?


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webado  
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