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Google Guide Google employee  
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 More options Dec 29 2006, 5:51 pm
From: Google Guide
Date: Fri, 29 Dec 2006 22:51:57 -0000
Local: Fri, Dec 29 2006 5:51 pm
Subject: Homepage problems? Help us test a new bug fix!
Hi everyone,

So, I have some good news and also a favor to ask. I'm posting this on
a new thread because, well, it's important, first of all. Also, there
have been so many different threads reporting problems that I think may
be related to this crazy bug that I'd have to post this all over the
place. I hope that this post will catch everyone.

Ok, now what am I talking about? Well, if you've been having problems
with your homepage settings not sticking once you reload, gadgets
you've deleted coming back, not being able to add new gadgets, being
stuck on one tab, or other similar "my homepage is stuck like this"
weirdness, then we may have a solution. Give this a try:

1. Make sure you're logged in to your homepage.

2. Go to http://www.google.com/ig/resetprefs.html

3. Click on the "Force Gadget Undelete" button we just added -- it's
not as scary as it sounds. ;)

4. Click your heels together and repeat "There's no place like my
homepage" three times.... No wait, just kidding, that's to solve a
different problem altogether. But hey, couldn't hurt. :) Ok, serious
now -- return to your homepage to see if things are working again. Just
a warning -- the "Force Gadget Undelete" button may bring back a gadget
you recently removed, but if you delete the gadget again, it should be
gone for good this time (I hope, I hope, I hope).

5. ***Please*** let me know if this worked for you. As I've mentioned a
few times in this group, this bug is so nasty that we've had trouble
figuring out where it lives and everything that it affects. Your
feedback will help us figure out if we're headed in the right direction
and we can get to work on making sure this doesn't happen again.

I really hope this helps you all out and look forward to hearing good
news! :)


 
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bintol  
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 More options Dec 30 2006, 5:14 am
From: bintol
Date: Sat, 30 Dec 2006 10:14:43 -0000
Local: Sat, Dec 30 2006 5:14 am
Subject: Re: Homepage problems? Help us test a new bug fix!
It seemed to work for some of my items (ie can delete some gadgets),
but not all of them. Also, still can't move the gadgets around.

Weird one.

Would be great to have a fix for this one.


 
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tal  
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 More options Dec 30 2006, 9:08 am
From: tal
Date: Sat, 30 Dec 2006 14:08:47 -0000
Local: Sat, Dec 30 2006 9:08 am
Subject: Re: Homepage problems? Help us test a new bug fix!
vive tried it trying to fix the fact my tabs get stuck sometimes and
the fact that having the google bookmarks together with the gcal gadget
makes the bookmatks not to display, now all of my gadgets seems to
stuck while loading and nothing happens, how can i undo it....
help !!!

 
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Ken M  
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 More options Dec 31 2006, 1:29 pm
From: Ken M
Date: Sun, 31 Dec 2006 18:29:10 -0000
Local: Sun, Dec 31 2006 1:29 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
Hi. Would your bug-fix sort out the problem I have of MSN forcing
itself as my homepage on Internet Explorer 7? It will not allow me (as
administrator) to use Google as my homepage. Even when I follow ALL the
various usual steps for replacing the homepage (tools, control panel,
the arow to the right of the homepage icon), MSN immediately re-asserts
itself. I've even replaced Internet Explorer 7 with Google's own
version but the problem persisits. Help!!

Is your bug-fix safe to use for this? I don't want it to cause even
more problems.....

Many thanks
Ken M


 
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Ken M  
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 More options Dec 31 2006, 1:50 pm
From: Ken M
Date: Sun, 31 Dec 2006 18:50:57 -0000
Local: Sun, Dec 31 2006 1:50 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
No luck - I tried the bug-fix and MSN still reigns supreme on my
homepage. Nothing seems to shift it, so poor old Google has to take
second place.
Good luck finding a solution for this - I can't wait!
Ken M

 
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dgraham  
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 More options Dec 31 2006, 10:52 pm
From: dgraham
Date: Mon, 01 Jan 2007 03:52:20 -0000
Local: Sun, Dec 31 2006 10:52 pm
Subject: Re: Homepage problems? Help us test a new bug fix!

Hello,

I had these problems on my home page and was unable to delete gadgets
by clicking the 'X' or putting them into another tab and deleting the
tab.  It so happens that my husband and I have separate accounts on our
computer.  When I went to his account and went to my gmail home page, I
was unable to delete my gadgets by clicking the 'x', but WAS ABLE to
put them into a tab and delete the tab.  I was also able to move things
around on my homepage and they stayed where I wanted them.

Not sure if this helps at all...but maybe other people can create
another account on their computer and make it work that way...or from
work or wherever...

Dgraham


 
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kenoneil  
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 More options Jan 1 2007, 11:20 pm
From: kenoneil
Date: Tue, 02 Jan 2007 04:20:40 -0000
Local: Mon, Jan 1 2007 11:20 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
Worked for me!  Thanks!!!

 
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erma  
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 More options Jan 2 2007, 4:07 am
From: erma
Date: Tue, 02 Jan 2007 09:07:31 -0000
Local: Tues, Jan 2 2007 4:07 am
Subject: Re: Homepage problems? Help us test a new bug fix!
It worked for me.  Thanks so much!!! - erma

I hope these details will help get to the bug:  It started when I tried
to add a lot of gadgets (I think it was 100+ on the same tab - I
thought it was ok).  Since then, my homepage started to load very slow,
I even get error messages because some gadgets/feeds where not
configured properly.  I somehow managed to delete All the
gadgets/feeds, thinking I could add the ones that I need later on.
When I tried to add a gadget, it wouldn't add.  Tried restarting the
computer, clearing the cache and all cookies, etc, no go.  I also tried
it in IE (I'm using Firefox 2), same thing.  Found your fix, clicked on
Reset All, and viola, it worked!  Thanks again!!!


 
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maryriver  
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 More options Jan 2 2007, 4:17 am
From: maryriver
Date: Tue, 02 Jan 2007 09:17:04 -0000
Local: Tues, Jan 2 2007 4:17 am
Subject: Re: Homepage problems? Help us test a new bug fix!

was unable to add modules - IT WORKED!  I am SOOOO impressed!


 
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Ken M  
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 More options Jan 2 2007, 2:51 pm
From: Ken M
Date: Tue, 02 Jan 2007 11:51:53 -0800
Local: Tues, Jan 2 2007 2:51 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
Thanks (Dgraham) very much - that's very helpful advice.
Ken

 
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spuett  
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 More options Jan 3 2007, 10:48 am
From: spuett
Date: Wed, 03 Jan 2007 15:48:07 -0000
Local: Wed, Jan 3 2007 10:48 am
Subject: Re: Homepage problems? Help us test a new bug fix!
I'm not sure this is related but my Google at home looks totally
different as of yesterday.  Looks the same here at work.  The one at
home has a G with halo around it.  The toolbars are completely
different.  How can I get it back to the regular Google page.  (I do
have a customized page that I created a couple months ago. It's
customized both at home and work)

 
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WallyM  
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 More options Jan 4 2007, 10:20 am
From: WallyM
Date: Thu, 04 Jan 2007 15:20:07 -0000
Local: Thurs, Jan 4 2007 10:20 am
Subject: Re: Homepage problems? Help us test a new bug fix!
Was able to add things today - first time in over three weeks. Having
problems dragging and dropping items from one tab to the other.  All of
my additions landed on the same tab and moving them where they need to
go isn't working very well. By that, I mean I was able to move one item
but have not been able to move any others since then.  I can move them
around a single tab but I can't get them to an alternate tab. They look
like they're going and then land back on the original tab - no error
msg.

Good work on your part!! My problem is probably a user problem and not
a code problem.

Thank you for the fix and the hard work! RYMM

PS: Any word on being able to have more than six tabs?  Just curious...


 
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luvsmedley  
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 More options Jan 5 2007, 12:12 am
From: luvsmedley
Date: Fri, 05 Jan 2007 05:12:25 -0000
Local: Fri, Jan 5 2007 12:12 am
Subject: Re: Homepage problems? Help us test a new bug fix!

worked for me.

 
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Autumn Moonsong  
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 More options Jan 5 2007, 3:18 pm
From: Autumn Moonsong
Date: Fri, 05 Jan 2007 20:18:45 -0000
Local: Fri, Jan 5 2007 3:18 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
I used the "RESET" to wipe my page and start again.
I immediately ran into the problem you mentioned above and applied the
fix.
It worked for me!
Now, today, I'm having problems with "Add Stuff". I add things and it
reloads the page only to show me that it isn't there.
Is there a fix for this?

Thanks!


 
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Leoap  
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 More options Jan 6 2007, 12:52 am
From: Leoap
Date: Sat, 06 Jan 2007 05:52:57 -0000
Local: Sat, Jan 6 2007 12:52 am
Subject: Re: Homepage problems? Help us test a new bug fix!
Hi
It worked very well to unstuck my tabs.
thanks!
Leo

Google Guide escreveu:


 
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DMC510  
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 More options Jan 6 2007, 7:53 pm
From: DMC510
Date: Sun, 07 Jan 2007 00:53:56 -0000
Local: Sat, Jan 6 2007 7:53 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
Yay!!  It seemed to work for me. I thought that it was my computer. I'm
glad to know I wasn't alone in this. It was making me crazy...thanks!

 
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phaz  
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 More options Jan 10 2007, 10:47 pm
From: phaz
Date: Thu, 11 Jan 2007 03:47:34 -0000
Local: Wed, Jan 10 2007 10:47 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
I am going to try the fix although I don't have any problem deleting
and adding mods.  I have 3 tabs with news, games, & other - I use IE6
and Opera 9.01.  They work fine except now and then I cannot switch
from one tab to another, this occurs more often with Opera.  I get
frustrated with it when it happens, but can usually switch either from
one browser to the other or close and reopen the browser and it will
usually work correctly.
I am on the verge of becoming bald due to the main problem I have.
This occurs in both IE6 and Opera 9.01 at intervals of between 5 & 10
minutes for each browser, my homepage will suddenly reload and reset
everything on the page. (ie. While playing a game, the page goes blank
& then starts filling back up and all I was doing is gone, or, the
Monteray Bay web cam it plays music continually, whether collapsed or
open.  When I don't want to hear it I mute it, but every 5-10 minutes
when the page reloads I have to go back and mute it again.)  It is
enough to make a grown man cry, not that I am a man.  Anyway, I usually
keep my mods. in the collapsed state unless I am playing a game or two.
 Most of the games on it are puzzle type, sudoku, crossword, mini jong,
so you can see how frustrating it can be, especially when you have
almost got the thing done and boom it is gone and a new different one
is back.  One other note, I had a crossword puzzle on it that was fine
then after one of the reloads it wouldn't fit in it's space
anymore. No matter what I tried I could only see part of the across
questions and none of the down, not conducive to completing a puzzle.
If anyone knows what is going on with this & how to fix it, I would
appreciate it very much, as would my hair, what's left of it.  I will
try the forced gadget undelete and let you know if it does anything to
alleviate the dreaded phantom reloader.  Thanks, phaz


 
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phaz  
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 More options Jan 11 2007, 12:00 am
From: phaz
Date: Thu, 11 Jan 2007 05:00:43 -0000
Local: Thurs, Jan 11 2007 12:00 am
Subject: Re: Homepage problems? Help us test a new bug fix!
Tried the forced gadget undelete didn't help my problem.  The reload
intervale seem to be getting closer together.  I just had 3 in less
than 5 min.  I really hope someone knows what the deal is.
Thanks, Phaz

 
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luvsmedley  
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 More options Jan 11 2007, 9:50 pm
From: luvsmedley
Date: Fri, 12 Jan 2007 02:50:49 -0000
Local: Thurs, Jan 11 2007 9:50 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
More homepage weirdness.  Bookmarks have been unavail most of the
afternoon/evening.  I delete a module...or move it....then close the
page..then if I open it back up....its back and in the old spot.

 
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mattyb  
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 More options Jan 12 2007, 12:12 am
From: mattyb
Date: Fri, 12 Jan 2007 05:12:38 -0000
Local: Fri, Jan 12 2007 12:12 am
Subject: Re: Homepage problems? Help us test a new bug fix!
Nope, did not work for me.

 
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kim  
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 More options Jan 12 2007, 3:34 am
From: kim
Date: Fri, 12 Jan 2007 08:34:24 -0000
Local: Fri, Jan 12 2007 3:34 am
Subject: Re: Homepage problems? Help us test a new bug fix!
Hi,
I joined this group because all of the sudden today my personalized
google home page added about 15 modules out of no where, Luckily I
clicked the link and it worked... the second time at least, I had to
reset all first then I forced the gadget undelete, my home page seems
fine now...

 
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Wooomp  
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 More options Jan 16 2007, 1:45 am
From: Wooomp
Date: Tue, 16 Jan 2007 06:45:03 -0000
Local: Tues, Jan 16 2007 1:45 am
Subject: Re: Homepage problems? Help us test a new bug fix!
yeah my personal home page keeps adding random gadgets and deleteing
mine
out with digg, engadget, deadspin, in with moon phase,  tetris, other
random stuff

 
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tigger12  
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 More options Jan 17 2007, 12:15 am
From: tigger12
Date: Wed, 17 Jan 2007 05:15:53 -0000
Local: Wed, Jan 17 2007 12:15 am
Subject: Re: Homepage problems? Help us test a new bug fix!
Hi Google Guide,
I can't add stuff, and can't modify webcam modules. Tried the "force
gadget undelete" to no avail... is there anything else to try besides
resetting everything?

On Dec 29 2006, 5:51 pm, Google Guide wrote:


 
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MomLady4  
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 More options Jan 17 2007, 6:07 pm
From: MomLady4
Date: Wed, 17 Jan 2007 23:07:20 -0000
Local: Wed, Jan 17 2007 6:07 pm
Subject: Re: Homepage problems? Help us test a new bug fix!
I tried the fix and the reset all recommended by someone else.  I ended
up back to a non-persolanized homepage.  If I add a gadget I still
cannot delete it and have it stay deleted.  I am unable to drag gadgets
from the first tab to another, either.  Finally I gave up hope - I used
reset all to scrub it clean and just added the one gadget + weather
from my Zip code and left it that way.  The "fix" did not fix it for
me.  I am using a MacBook Pro OSX 10.4.8 and Safari.  I would love to
get back to being able to play with the content of my homepage :-(

MomLady


 
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Brett  
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 More options Jan 18 2007, 12:08 am
From: Brett
Date: Wed, 17 Jan 2007 21:08:37 -0800
Local: Thurs, Jan 18 2007 12:08 am
Subject: Re: Homepage problems? Help us test a new bug fix!
Well, Google Guide, this bug is so nasty that it's still there - I'm
stuck with a "personalized" Google at the 5th tab (pressing tabs 1 thru
4 does zip).  While I "can", in theory, "Add stuff", nothing really
gets added - i.e. going "Back to home page" gets me none of what I
wanted to Add - the only real change is that no matter how I've renamed
the 5th tab, it's back to "Name this tab" and clicking other tabs does
nothing at all (clicking "Delete" does squat except to bring up an IE
warning).  Anyway, all your your resets "usually work" - and I stress
both "usually" and "work" - but it occasionally does nothing, and
otherwise always gives me stuff I don't want, like an oversized analog
clock, a "how to" section, etc, and even that's only temporary...

After I Log Off  or power down and come back on, and usually just when
I invoke a new Google window, I get the same stuck "personalized
Google" (i.e. at the 5th tab, with "Look for new stuff to add" and no
tabs working).  Please help.  Cheers,  Brett.


 
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