My personalized homepage JUST came back up, and was down since 11am EST. Good luck to everyone else! Google: hopefully you can learn from this situation, and the roughly 600 comments about this issue.
Mine was gone. I contacted google through the igoogle help area. now my homepage is back like it was before this fiasco. It would be nice if they would tell us what the heck is going on......
> > It sounds like you guys have been having a fun day.
> > I lost myigooglepage three times in the past hour. I am running > > ubuntu feisty fawn, fully updated.
> > I was doing weird things with remote desktop and my session crashed. > > When I logged in again and restarted firefox, it asked to restore the > > previous session. When it reloaded my homepage which is the > > personalized desktop (the link ishttp://www.google.com/ig), the > > settings were gone. I started to recreate the homepage, added a couple > > of the gadgets back, changed the theme and it disappeared again. The > > third time I started by changing the theme, added all of my gadgets, > > and it seemed to be fine. I couple of minutes later I refreshed to > > view an updated gmail widget, and it was all gone again.
> > I have always used the teahouse theme and have not changed it in the > > past couple of days. I have only one tab.
> > The gadgets I use are in three columns. They are, starting with the > > first column going down (as best as I remember), gmail, docs and > > spreadsheets, weather, (second column now), google calender widget > > with the calendar hidden and the agenda shown, a to-do list that was > > renamed school to-do, (third column now), Google Reader, another todo > > list with the default settings.
> > I hope this helps. The only really annoying thing I lost were my todo > > lists.
> > Thanks for an otherwise incredible service.
> > ~William
> > On May 1, 11:21 am, Google Guide Jaime wrote:
> > > Hi all,
> > > Sorry for the delay in posting. I wanted to jump in to let you know > > > we've been keeping a close eye on this thread and are continuing to > > > investigate the remaining missing homepages.... as well as the recent > > > reports from those who've just lost your homepages in the past few > > > hours.
> > > Thanks for your patience! > > > - Jaime- Hide quoted text -
Make that number 654. Mine is now working...at least on my laptop. I'll check tomorrow at work. It looks like it all came back. Too many bookmarks to count, but the newest stuff is there. I was pissed and still believe they should have asked, but props to the tech crew for getting us (for the most part) back up. Now, just get rid of the "i".
> Really, now? Well, in case you haven't noticed, 5 hours isn't much > compared to other people who haven't had their homepages for about 5 > or 6 DAYS
> On May 2, 12:37 am, griffin wrote:
> > Lucky you.. going on 5 hours of mine still being broken.
> > On May 1, 2:33 pm, c13tiger wrote:
> > > Great, mine is back also, now all we need is a way to backup our > > > igoogle pages so this doesn't happen again.
> > > On May 1, 2:29 pm, leiprie wrote:
> > > > Mine is back. Thank you Google techs. :)- Hide quoted text -
> Yep, mine is gone too, seems to have gone back to the "default" > personalised page
> On Apr 26, 11:45 am, oop wrote:
> > Just a couple of minutes ago, I used my personalised homepage without > > any problems. Now, poof! it's gone. Tried logging out and signing in > > again, hopping to classic and personalized homepage, checked cookies > > and - nothing. All my collected links, sticky notes, tabs, etc - gone. > > All the other things seem to work.
> > Must say, I'm pretty sad and disappointed. Can the lost setting be > > restored anyhow? On my current work computer, I'm using Windows NT, if > > that helps diagnose the situation.
what's slightly reassuring is that the traders seem to know that and that the share price a come down about 12 dollars since the 26th... in a way, it is reassuring :)
Google, you have broken my heart. I had such faith! I was going to speak to a group of women next month about organizational tools and you - YOU! - were going to be my top example.
You were my everything, and now...now I just don't know.
It's not like you to be so quiet, Google. Please, just let me know you're listening! Let me know that you care! (See also, PR 101.)
We still have a chance to make this work. You've just gotta meet me halfway.
To everyone on this thread. It will be fix, your data will be recovered. If there is one thing Google can do what is hard for the day to day user, it is redundancy. The outage is annoying, and being able to back up data would be handy, but the bits aren't gone, they are in several places.
Mine is back as well!!! It was gone all day at work yesterday; when I went home I had it back. I am back into work this morning and it is still back!!! Thanks for restoring my homepage!
By the way, the name "iGoogle" is very disappointing. You guys could have come up with something better than that...
> To everyone on this thread. It will be fix, your data will be > recovered. > If there is one thing Google can do what is hard for the day to > day user, it is redundancy. The outage is annoying, and being able > to back up data would be handy, but the bits aren't gone, they are > in several places.
> > It sounds like you guys have been having a fun day.
> > I lost my igoogle page three times in the past hour. I am running > > ubuntu feisty fawn, fully updated.
> > I was doing weird things with remote desktop and my session crashed. > > When I logged in again and restarted firefox, it asked to restore the > > previous session. When it reloaded my homepage which is the > > personalized desktop (the link ishttp://www.google.com/ig), the > > settings were gone. I started to recreate the homepage, added a couple > > of the gadgets back, changed the theme and it disappeared again. The > > third time I started by changing the theme, added all of my gadgets, > > and it seemed to be fine. I couple of minutes later I refreshed to > > view an updated gmail widget, and it was all gone again.
> > I have always used the teahouse theme and have not changed it in the > > past couple of days. I have only one tab.
> > The gadgets I use are in three columns. They are, starting with the > > first column going down (as best as I remember), gmail, docs and > > spreadsheets, weather, (second column now), google calender widget > > with the calendar hidden and the agenda shown, a to-do list that was > > renamed school to-do, (third column now), Google Reader, another todo > > list with the default settings.
> > I hope this helps. The only really annoying thing I lost were my todo > > lists.
> > Thanks for an otherwise incredible service.
> > ~William
> > On May 1, 11:21 am, Google Guide Jaime wrote:
> > > Hi all,
> > > Sorry for the delay in posting. I wanted to jump in to let you know > > > we've been keeping a close eye on this thread and are continuing to > > > investigate the remaining missing homepages.... as well as the recent > > > reports from those who've just lost your homepages in the past few > > > hours.
So where do we go from here? I'm not sure that anyone at google is taking any notice of this thread and the 670, and counting, messages in it. Like many others, the personalisations I had made to my homepage disappeared on April 26th, 6 days ago, and is still not back. I found no official comment by google except in this thread by a 'Jamie' who I assumed worked for google (although it could have been posted by some crafty trickster) who asked those still affected to add a 'mine's not back' comment to this thread. I can't find any other information from google anywhere and feel sorry for those web users that don't know what a newsgroup is and are probably thinking that they have messed their computers up and are messing around with restore points etc trying to get their page back. Indeed, if 'Jamie' did work for them he's probably been fired by now for being silly enough to admit to end users that there was a problem, although he might have won some brownie points for telling people not to bother the important people at google by using the contact form. (http:// www.google.com/support/bin/request.py?contact_type=gph)
Losing my personalisations is an inconvenience, but a minor one in the great scheme of things. I could just rebuild it, although I haven't started that yet in case that would mess up the restore that google might possibly be working on at this very minute. Or not. Every time I fire up my browser I wonder if it will appear. What worries me though is that I have come to rely more and more on google for less trivial things than my homepage. My mail, calendar, documents, bookmarks, rss feeds, blog and photos are hosted on google's servers. What if they were to 'dissapear' one morning? I'd be very seriously inconvenienced indeed. Because of the nature of my work, a way to access my stuff from any computer has been a godsend. What really really worries me though is if those other services were to disappear what would I have to do to get them restored? Would there be an official word from google? Would my request to have my mail restored have to be made though a posting on a newsgroup that was never replied to? Would the brains at google be too busy putting an 'i' in front of everything to be able to do the restores? Dunno.
> Yikes! So sorry about this everyone... but thanks so much for coming > here to report it. We're now in frantic-chase-down-this-bug mode here > at the Googleplex, and I hope to have more info for you soon.
> For now, we're not entirely sure of this, but it's possible that > changing your homepage theme might cause the problem. SO, if you still > have your homepage intact, please avoid changing your theme until > further notice.
> The big question I know you'll all want answered is whether you'll get > your homepage back once we sort things out... and the really honest > answer is that I hope so, but I just don't know yet.
> Thanks for all your patience and helpful details. I will update this > thread as soon as I can. > - Jaime
> p.s. no need to report this via the contact form that Fun n Frolic Ltd > linked to -- we are definitely aware of the problem, and I'll post to > this thread if there's more info I have or need from all of you.
I like the bit about not changing the theme - the system will not allow me to change the theme, it just reloads the same page. In addition, I cannot add any gadgets to my pages - they just do not appear. I echo the concern about all the stuff I have on Google services; I have most of it somewhere else too, but to lose things on even a few of the services would be a big blow. Of course there were doom-sayers from the start who warned that this would likely happen sometime. Joy
> So where do we go from here? I'm not sure that anyone at google is > taking any notice of this thread and the 670, and counting, messages > in it. Like many others, the personalisations I had made to my > homepage disappeared on April 26th, 6 days ago, and is still not back. > I found no official comment by google except in this thread by a > 'Jamie' who I assumed worked for google (although it could have been > posted by some crafty trickster) who asked those still affected to add > a 'mine's not back' comment to this thread. I can't find any other > information from google anywhere and feel sorry for those web users > that don't know what a newsgroup is and are probably thinking that > they have messed their computers up and are messing around with > restore points etc trying to get their page back. Indeed, if 'Jamie' > did work for them he's probably been fired by now for being silly > enough to admit to end users that there was a problem, although he > might have won some brownie points for telling people not to bother > the important people at google by using the contact form. (http://www.google.com/support/bin/request.py?contact_type=gph)
> Losing my personalisations is an inconvenience, but a minor one in the > great scheme of things. I could just rebuild it, although I haven't > started that yet in case that would mess up the restore that google > might possibly be working on at this very minute. Or not. Every time I > fire up my browser I wonder if it will appear. What worries me though > is that I have come to rely more and more on google for less trivial > things than my homepage. My mail, calendar, documents, bookmarks, rss > feeds, blog and photos are hosted on google's servers. What if they > were to 'dissapear' one morning? I'd be very seriously inconvenienced > indeed. Because of the nature of my work, a way to access my stuff > from any computer has been a godsend. What really really worries me > though is if those other services were to disappear what would I have > to do to get them restored? Would there be an official word from > google? Would my request to have my mail restored have to be made > though a posting on a newsgroup that was never replied to? Would the > brains at google be too busy putting an 'i' in front of everything to > be able to do the restores? Dunno.
> On Apr 26, 5:25 pm, Google Guide Jaime wrote:> Yikes! So sorry about this everyone... but thanks so much for coming > > here to report it. We're now in frantic-chase-down-this-bug mode here > > at the Googleplex, and I hope to have more info for you soon.
> > For now, we're not entirely sure of this, but it's possible that > > changing your homepage theme might cause the problem. SO, if you still > > have your homepage intact, please avoid changing your theme until > > further notice.
> > The big question I know you'll all want answered is whether you'll get > > your homepage back once we sort things out... and the really honest > > answer is that I hope so, but I just don't know yet.
> > Thanks for all your patience and helpful details. I will update this > > thread as soon as I can. > > - Jaime
> > p.s. no need to report this via the contact form that Fun n Frolic Ltd > > linked to -- we are definitely aware of the problem, and I'll post to > > this thread if there's more info I have or need from all of you.
I know there are a few of you whose pages haven't yet been restored, and we're still working to get you back up and running. Could you please let me know once more if your iGoogle page is *still* not back?
> I know there are a few of you whose pages haven't yet been restored, > and we're still working to get you back up and running. Could you > please let me know once more if your iGoogle page is *still* not back?
> I know there are a few of you whose pages haven't yet been restored, > and we're still working to get you back up and running. Could you > please let me know once more if your iGoogle page is *still* not back?
> I know there are a few of you whose pages haven't yet been restored, > and we're still working to get you back up and running. Could you > please let me know once more if your iGoogle page is *still* not back?
> I know there are a few of you whose pages haven't yet been restored, > and we're still working to get you back up and running. Could you > please let me know once more if your iGoogle page is *still* not back?
> I know there are a few of you whose pages haven't yet been restored, > and we're still working to get you back up and running. Could you > please let me know once more if your iGoogle page is *still* not back?
Not sure whether I really need to say this considering my previous post (http://groups.google.com/group/Google_Web_Search_Help- Personalizing/msg/ea4021916a09b397) But I'll do as I'm told if it'll help: My 'i'Google page is *still* not back.
It's fun isn't it. I wonder if we'll get to 1000 posts.
> I know there are a few of you whose pages haven't yet been restored, > and we're still working to get you back up and running. Could you > please let me know once more if your iGoogle page is *still* not back?
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