Intranet URL

[Chris]

I am using the Google Search Appliance/Google Mini for my company's
Intranet and the appliance requires a Fully Qualified Domain Name
(FQDN) such as myserver.example.com. I am trying to get rid of the
"example.com" so in the search results the URL would be just the
server name i.e "http://myserver/". I added the myserver.exampe.com
to the DNS suffix on the network configuration page and it still will
not allow me to use the server name.

Any help in this matter is greatly appreciated.

Thank you,
Chris

[JMarkham]

Hi Chris,

Can you describe more of the problem or what it is that you're
desiring for a solution? Easiest thing seems that you should add
internal DNS entries within your network such that your indiidual
servers have fully qualified domain names.

I'm not aware that you can use the server name, unless your network
DNS successfully resolves these references.

Jeff

[Chris]

Hi Jeff,

Thanks for your quick reply. The server is in the DNS as the short
name myserver and myserver.mycompany.com. From Windows, I can ping
both myserver and myserver.mycompany.com and they both resolve to
myserver.mycompany.com.

On the Network Settings configuration page of the Mini I have added in
the correct DNS servers and I added mycompany.com as the DNS Suffix.

In the Network Diagnostics box on the Network Settings configuration
page, the Mini can locate http://myserver.mycompany.com but it can't
find http://myserver/.

Any ideas way this might be happening?

Thanks,

Chris

[JMarkham]

Hmmm...

Just a suspicion, but try clearing out the DNS Suffix entry and see
what happens. It may be that with the suffix in there, it limits DNS
searching to that suffix, which isn't working, since you don't want to
make use of the suffix.

That's my only idea at the moment. What you can also try is to
attempt a Diagnostic on that same page by adding a sample URL or
attempting a tracepath. That may give you more comprehensive data on
what's going on for you.

Jeff

[JMarkham]

Reading more on that particular function, it should serve only to
expand myserver to myserver.example.com for purposes of DNS searches.
If that's not working and the Diagnostics give you no clues, then it's
likely time for a Support call.

Jeff

[Michael Cizmar]

Chris,

If the appliance can crawl the documents fine and you only want to
remove the long name in the results page you can use a XSLT template/
function that is in the standard stylesheet called replace_string.
You can search in in the template to find its use. You can replace
your domain with "" so that http://myserver.mycompany.com/index.html
becomes http://myserver/index.html

You can also add *.mycompany.com into your group policy so that WIA
will pass the credentials (if that's why you are shortening the url).

Michael Cizmar | MC+A
Google Enterprise Partner
http://www.mcplusa.com/blog/ | twitter: http://www.twitter.com/mcplusa

On Dec 16, 12:16 pm, Chris <colonieweat...@gmail.com> wrote:
> Hi Jeff,
>
> Thanks for your quick reply.  The server is in the DNS as the short
> name myserver and myserver.mycompany.com.  From Windows, I can ping
> both myserver and myserver.mycompany.com and they both resolve to
> myserver.mycompany.com.
>
> On the Network Settings configuration page of the Mini I have added in
> the correct DNS servers and I added mycompany.com as the DNS Suffix.
>
> In the Network Diagnostics box on the Network Settings configuration
> page, the Mini can locatehttp://myserver.mycompany.combut it can't

> findhttp://myserver/.