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Discussions > Troubleshooting
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Description: Exchange troubleshooting information with other Google Maps users.
 

flag Map data update 
  Please check out this post to learn more about our recent change in data vendors: [link] Maps Guide Adam
By Google employee Maps Guide Adam  - Sep 19 2008 - 59 new of 59 messages    

flag More information on Maps data update 
  As you all know, we now use Tele Atlas as our data provider for Google Maps in the US and Canada. We've seen some improvements, and here are a couple examples: - block-level addresses (that is, you can see where the 500 block of Elm Street is when zoomed in) [link]... more »
By Google employee Maps Guide Adam  - Oct 20 2008 - 16 new of 16 messages    

flag Map tiles not loading? Start here. 
  If you experience problems like the following: - Some/all of the map tiles don't load - You can view road maps but not satellite maps - You are told there is no imagery for this zoom level, even when zoomed all the way out follow these steps: Step 1) Are you using Firefox 3 and do you have Skype installed? If... more »
By Google employee Maps Guide Mike  - Dec 10 2008 - 1 new of 1 message    

flag Missing "My Saved Locations" 
  As of Friday 12 December 2008 most users are again able to access their saved locations. If you're still unable to view this data please reply to this thread and I'll follow-up with you via individually. Maps Guide Adam
By Google employee Maps Guide Adam  - Dec 15 2008 - 17 new of 17 messages    

Black-listed due to double posting? 
  I noticed my business disappeared from Google Maps completely. Despite having more reviews than its piers in its area. Even searching by the specific business name and location in Google Maps will not find the business. So I logged into the business user section to edit the listing. What I found was I had two listing for the same business! This wasn't... more »
By Damian  - Jan 14 - 1 new of 1 message    

"Community map cannot be displayed because it contains errors". 
  We have an application that opens a web page that returns a driving route KML. This KML is actually retrieved from Google w/ no manipulation. The site sets the appropiate MIME type so that GMM launches on the Blackberry and the route is displayed as an overlay on the map. This KML is the same KML we use for web and Google Earth where it... more »
By Chris @ ZOS  - Jan 14 - 1 new of 1 message    

broken photo links in placeholder 
  I've tried many different ways to link a photo to a placeholder from both public and private Picasa albums but the link always remains broken. I do this in the rich text editor for the placeholder as demonstrated in the video tutorial for making a mymap daniel
By Daniel  - Jan 14 - 1 new of 1 message    

emails 
  I asked a question in the HOW DO I/FOR BUSINESS OWNERS and I am now getting hundreds of emails from people wanting answers to questions AND others explaing theri problems. HOW do I stop this?? Thank you
By jimmymac  - Jan 14 - 2 new of 2 messages    

keywords "Philadelphia University" result in University City listing and NOT our college's location 
  To whom it may concern: Google Maps is a wonderful resource -- so good in fact that many of our prospective students, parents and alumni use it to locate "Philadelphia University." Unfortunately (for us), the city of Philadelphia contains a section of the city called "University City" which is in proximity to the University of Pennsylvania (not us).... more »
By Christopher  - Jan 14 - 2 new of 2 messages    

Town names change after the address has been located 
  Hi, i have noticed that when you locate an address in the city of Tallinn, Estonia, then after the address has been found the name of the city will be changed from correct Tallinn to Reval (which was declared obsolete in the beginning of 1900-s). that is kind of weird. how does one notify the google map database guys, so they could remove the... more »
By ipinsel@gmail.com  - Jan 14 - 2 new of 2 messages    

google local not being accepted by google 
  I'm an Internet marketing consultant=-listing clients in google business center and trying to activate by phone (give clients pin numbers)---they have repeatly given the correct pin numbers but google is not accepting--- when i check again it says wrong pin number?---I suspect that you have a bug in your program... more »
By Internet Marketing Coach  - Jan 14 - 1 new of 1 message    

Map Date 
  Hi I was wondering if anyone knows what date a certain picture that shows up on a map would of been taken? I appreciate any help. Justin
By justin@mwtonline.co.uk  - Jan 14 - 4 new of 4 messages    

Bug splattered onto google camera! 
  [link]... more »
By namrog  - Jan 14 - 2 new of 2 messages    

Error code 101 - can't save new data 
  Hi I"m working on a map that has a lot of information on it (it's a planning tool for a cycle ride from Alaska to Panama) and I'm having trouble adding new data (I keep getting a message with error code 101 coming up) and I'm not able to save what I have already done. Can anyone help me?... more »
By anna  - Jan 14 - 2 new of 2 messages    

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