I work at Duke Health in Durham, NC. This organization includes many
hospitals, clinics, and other entities.
In Google maps, a search for "Duke Medical Center" returns two
different entries in the top 10 results, neither of which is correct.
They both have the wrong phone numbers. These numbers lead to
particular doctor's offices, and they are being swamped with calls
from people trying to reach the main medical center.
I cannot stress how unacceptable this situation is. I've contacted
support at Google (that contact form has since been removed), and was
advised to use the "Google Local Business Center" to manage
locations. So I managed to correct a particular entry for Duke
Medical Center, but other wrong ones still remain.
You can't possibly expect us to track down all of these invalid
locations, and try to obtain the mailed postcards to get them removed
or corrected. Some of the addresses are wrong and we wouldn't even
get the cards!
And why do some locations show a listing of multiple phone numbers?
See this search result to see an item that returns no less than FIVE
phone numbers at once, all of which are wrong.
Right now, the only solution I see is to block Google crawlers from
indexing any sites, as it currently seems that any phone number found
on any site may show up for any random result in Google maps.