> I work for an I.T dept at a Southern California based company. Our
> corporate office is based in Costa Mesa Ca. However, we run around 35
> remote clinics throughout southern California.

>  Recently we have run into a small problem with a women that lives in
> Sherman Oaks California (Which happens to live near one of our
> locations) Every time someone Google searches to find our clinic
> location (example: "our business" Sherman oaks) They get a   map and
> two phone numbers. One is our number which will directly connect the
> searcher to our clinic. The other will get a very nice old women house
> that happens to live by our business. This is very frustrating for her
> as you can imagine. We explained that our business does not control
> what information is displayed. It's very hard for her to comprehend

>  Is there anything we can do to get this resolved? Can I some how get
> the number changed?  It would be just removing one number. I can prove
> any facts you would need in any way. I have sent several e mails and
> have not heard back from anyone.

> Any help would be greatly appreciated!

[mailto:Google-Maps-For-Business-Owners@googlegroups.com]On Behalf Of
mblumenthal
Sent: Tuesday, March 06, 2007 7:31 AM
To: Google Maps Help Group - Google Maps For Business Owners
Subject: Re: Phone number troubles

Hi dustin

Have you attempted to correct your record in the Local Business Center
(Category: Demolition & Wrecking Contractors )? If that has not solved
the problem then you should report the problem via the Maps Help
contact request at : http://local.google.com/support/bin/request.py

Mike Blumenthal
-----
Understanding Google Maps and Yahoo Local Search
http://www.blumenthals.com/blog

On Mar 5, 1:57 pm, "Dustin" <Mrsevenha...@gmail.com> wrote:
> Hi,

> I work for an I.T dept at a Southern California based company. Our
> corporate office is based in Costa Mesa Ca. However, we run around 35
> remote clinics throughout southern California.

>  Recently we have run into a small problem with a women that lives in
> Sherman Oaks California (Which happens to live near one of our
> locations) Every time someone Google searches to find our clinic
> location (example: "our business" Sherman oaks) They get a   map and
> two phone numbers. One is our number which will directly connect the
> searcher to our clinic. The other will get a very nice old women house
> that happens to live by our business. This is very frustrating for her
> as you can imagine. We explained that our business does not control
> what information is displayed. It's very hard for her to comprehend

>  Is there anything we can do to get this resolved? Can I some how get
> the number changed?  It would be just removing one number. I can prove
> any facts you would need in any way. I have sent several e mails and
> have not heard back from anyone.

> Any help would be greatly appreciated!

> Dustin:

> One other thing that has worked is to republish here but be
> explicit.  Print
> the name of your company, the addresses, the phone numbers.  Print the
> wrong
> numbers.  Reference the person who is getting the bad calls.(if she
> agrees)

> Do the homework for Google maps customer service and engineers.  That has
> seemed to speed up the response time.

> -----Original Message-----
> From: Google-Maps-For-Business-Owners@googlegroups.com
> [mailto:Google-Maps-For-Business-Owners@googlegroups.com]On Behalf Of
> mblumenthal
> Sent: Tuesday, March 06, 2007 7:31 AM
> To: Google Maps Help Group - Google Maps For Business Owners
> Subject: Re: Phone number troubles

> Hi dustin

> Have you attempted to correct your record in the Local Business Center
> (Category: Demolition & Wrecking Contractors )? If that has not solved
> the problem then you should report the problem via the Maps Help
> contact request at : http://local.google.com/support/bin/request.py

> Mike Blumenthal
> -----
> Understanding Google Maps and Yahoo Local Search
> http://www.blumenthals.com/blog

> On Mar 5, 1:57 pm, "Dustin" <Mrsevenha...@gmail.com> wrote:
> > Hi,

> > I work for an I.T dept at a Southern California based company. Our
> > corporate office is based in Costa Mesa Ca. However, we run around 35
> > remote clinics throughout southern California.

> >  Recently we have run into a small problem with a women that lives in
> > Sherman Oaks California (Which happens to live near one of our
> > locations) Every time someone Google searches to find our clinic
> > location (example: "our business" Sherman oaks) They get a   map and
> > two phone numbers. One is our number which will directly connect the
> > searcher to our clinic. The other will get a very nice old women house
> > that happens to live by our business. This is very frustrating for her
> > as you can imagine. We explained that our business does not control
> > what information is displayed. It's very hard for her to comprehend

> >  Is there anything we can do to get this resolved? Can I some how get
> > the number changed?  It would be just removing one number. I can prove
> > any facts you would need in any way. I have sent several e mails and
> > have not heard back from anyone.

> > Any help would be greatly appreciated!