> Unfortunately, Outlook Express doesn't have all the features I use in > Outlook. I'm already using a separate, custom folder for my Outlook > data; I've been doing that for years. Moving the PST file to another > folder doesn't help with backup: if the file is still open (for > instance if Outlook is running), the PST file won't be backed up since > it is in use. Yes, Outlook PST files can get huge; mine is currently > over 250MB but I purge old information regularly and use the compact > function and I have no performance issues with it being that large. I > don't want to stop using the email function in Outlook since that's > one of the main reasons I use it. So I guess for now what you've > suggested (and what I've already done) is to stop indexing Outlook > data in GDS.
> On May 15, 7:37 pm, zyclop wrote:
> > fastet way to fix [if you cannot use OE where I switched to for Email > > because OE has as many folders = files as you like and other nice > > features this place has not the space to write in. for more info just > > Email me] > > is to change the Outlook folder from [?? C:\Exchange ??] to something > > you like [i.e C:\OL_Collect] or such and just do a copy/paste in that > > folder for a fast backup of your files. > > The problem with Outlook in using it for Email is that it makes huge > > files 50MB or more and these are All-In_One so reading and writing in > > those gigantic files takes a lot of CPU and pagefile. > > 1] either you do a copy/paste for backup [I do once a day] or > > 2] you take Email out and use only the rest of the database file > > [contacts, meetings, calendar and so on] > > 3] take out *.pst from GDS preferences.
> > All this I learned the hard way M$_Trial_And_Error_System_Painful > > Have a nice day.- Hide quoted text -
I spent a bunch of time trying to fix the same problem. It seems that most of the desktop search programs including GDS, WDS, Lookout, etc "grab" the .pst files you have open in Outook and don't always release them when you exit. After you exit Outlook, check the "Processes" tab in Windows Task Manager and often it will show you that Outlook.exe is still active. Sometimes it will close after waiting a few minutes, other times you need to terminate the program from Task Manager. This doesn't seem to hurt anything though it often causes Outlook to annoyingly check your .pst files for errors when you start up again.
While I don't know of a real solution to this problem, here are two awesome little programs that help a lot:
The first, Knockout, puts a little icon on your taskbar that shows you when Outlook is still active in the system even when you have "closed" it, and by waiting for it to close before you shut down your computer you can avoid having Outlook check for errors again on startup. Knockout also lets you terminate the program directly from the icon and not have to open Task Manager to do so.
The second, HDDLED, puts an artificial LED light at the top left of your screen that mimics the LED on a laptop showing you when the hard drive is active and not. Before you close Outlook, check to see if the LED light is blinking red. If it is, best wait until it stops and turns blue before you exit Outlook, because unless you are copying or reading something on your HDD, it usually means that one of your desktop search programs is active, probably using your .PST files. If you wait for the HDD to be idle then Outlook almost always exits cleanly.
> About 90% of the time, when I open Outlook 2007, I get a message that > the data file was not properly closed at the last shutdown. This is > followed my extreme disk activity while Outlook checks the file and > the computer becomes unusable until the check is over.
> This started happening immediately after the latest Google Desktop > update.
Any updates on this issue? I am facing the same issue while using Outlook 2007 on windows XP Professional with SP2 and the latest service packs for both windows and office!
I have the same issue - uninstalling Google desktop fixes it. It didn't happen before Vista / Office 2007 so I can only assume that Google has a problem with this O/S and/or Office version. It's too bad Google hasn't addressed this problem since it was reported months ago.
Hi all, we're working to reproduce this issue in both Vista and XP as some of you have reported. Can you please verify if upgrading to the latest version of Google Desktop (Google Desktop 5 - 5.1.706.29690 - released just last week) resolves the problem or not?
> I have the same issue - uninstalling Google desktop fixes it. It > didn't happen before Vista / Office 2007 so I can only assume that > Google has a problem with this O/S and/or Office version. It's too > bad Google hasn't addressed this problem since it was reported months > ago.
> On Jun 25, 7:42 pm, Distorted Vision wrote:
> > I have the same exactly the same issue. I'm using Windows Vista > > Ultimate Edition and MicrosoftOutlook2007. > > Has anyone got any news?
> Hi all, we're working to reproduce this issue in both Vista and XP as > some of you have reported. > Can you please verify if upgrading to the latest version of Google > Desktop (Google Desktop 5 - 5.1.706.29690 - released just last week) > resolves the problem or not?
> I appreciate the information!
> -Ben
> On Jul 6, 12:14 pm, Bob G wrote:
> > I have the same issue - uninstalling Google desktop fixes it. It > > didn't happen before Vista / Office2007so I can only assume that > > Google has a problem with this O/S and/or Office version. It's too > > bad Google hasn't addressed this problem since it was reported months > > ago.
> > On Jun 25, 7:42 pm, Distorted Vision wrote:
> > > I have the same exactly the same issue. I'm using Windows Vista > > > Ultimate Edition and MicrosoftOutlook2007. > > > Has anyone got any news?
I have the exact same issue (Google Desktop 5.1.0706.29690-en-pb on Windows XP SP2). For me this problem happens everytime I close Outlook unless I shutdown the computer with Outlook still running. I have 14 .pst files open when Outlook is running and perhaps this is what is causing the problem? Anyway I am happy to run any kind of debugging version of the Google Desktop software as it beats any other searching hands down. I don't really want to un-install GDS to solve this issue, for me that doesn't really count as a solution.
I have the EXACT same issue. I have verified with 100% certainty the issue is with GDS and not another plugin like Avast. I am using the absolute latest GDS downloaded yesterday and installed on a clean XP and clean Office 2007 install with all the latest Service Packs. I can't live without GDS, but I can't live without Outlook Calendaring even more, so until Google fixes this (cause god knows MSFT won't) I am not able to use GDS. :(
> I have the exact same issue (Google Desktop 5.1.0706.29690-en-pb on > Windows XP SP2). For me this problem happens everytime I closeOutlook > unless I shutdown the computer withOutlookstill running. I have > 14 .pst files open whenOutlookis running and perhaps this is what is > causing the problem? Anyway I am happy to run any kind of debugging > version of the Google Desktop software as it beats any other searching > hands down. I don't really want to un-install GDS to solve this issue, > for me that doesn't really count as a solution.
I am running Vista with Outlook 2007. I have had this same problem since March. The newest version you identify in your posting does not fix the problem. My .pst files are very large with thousands of emails & attachments. My .pst files originally came from earlier versions of Outlook (2000 & 2003) that were transitioned from laptop to laptop as I upgraded multiple times. Emails do show up in Google Desktop search results from Outlook, so it is able to read the .pst files. The issue may be associated with the size of the .pst files or the sheer number of items, but I suspect that issue is not that the files are not closed by Google Desktop. Instead it may be associated with Google Desktop having the files open when Outlook is started. If Google Desktop is opening the files with write access for whatever reason, then Outlook thinks that the file might be corrupted. Just one person's thoughts...
> Hi all, we're working to reproduce this issue in both Vista and XP as > some of you have reported. > Can you please verify if upgrading to the latest version of Google > Desktop (Google Desktop 5 - 5.1.706.29690 - released just last week) > resolves the problem or not?
> I appreciate the information!
> -Ben
> On Jul 6, 12:14 pm, Bob G wrote:
> > I have the same issue - uninstalling Google desktop fixes it. It > > didn't happen before Vista / Office 2007 so I can only assume that > > Google has a problem with this O/S and/or Office version. It's too > > bad Google hasn't addressed this problem since it was reported months > > ago.
> > On Jun 25, 7:42 pm, Distorted Vision wrote:
> > > I have the same exactly the same issue. I'm using Windows Vista > > > Ultimate Edition and MicrosoftOutlook2007. > > > Has anyone got any news?
FWIW, I also have thousands of emails (I have 3 500mb+ PST files on the go constantly).
I too have also carried my PST forward from 2003. To scan tools all report the PST files are fine -- it seems to just be outlook that thinks there is a problem and only if GDS was running when I closed Outlook.
> I am running Vista withOutlook2007. I have had this same problem > since March. The newest version you identify in your posting does not > fix the problem. My .pst files are very large with thousands of emails > & attachments. My .pst files originally came from earlier versions ofOutlook(2000 & 2003) that were transitioned from laptop to laptop as > I upgraded multiple times. Emails do show up in Google Desktop search > results fromOutlook, so it is able to read the .pst files. The issue > may be associated with the size of the .pst files or the sheer number > of items, but I suspect that issue is not that the files are not > closed by Google Desktop. Instead it may be associated with Google > Desktop having the files open whenOutlookis started. If Google > Desktop is opening the files with write access for whatever reason, > thenOutlookthinks that the file might be corrupted. Just one > person's thoughts...
> On Jul 11, 2:04 pm, Google Desktop Guide wrote:
> > Hi all, we're working to reproduce this issue in both Vista and XP as > > some of you have reported. > > Can you please verify if upgrading to the latest version of Google > > Desktop (Google Desktop 5 - 5.1.706.29690 - released just last week) > > resolves the problem or not?
> > I appreciate the information!
> > -Ben
> > On Jul 6, 12:14 pm, Bob G wrote:
> > > I have the same issue - uninstalling Google desktop fixes it. It > > > didn't happen before Vista / Office 2007 so I can only assume that > > > Google has a problem with this O/S and/or Office version. It's too > > > bad Google hasn't addressed this problem since it was reported months > > > ago.
> > > On Jun 25, 7:42 pm, Distorted Vision wrote:
> > > > I have the same exactly the same issue. I'm using Windows Vista > > > > Ultimate Edition and MicrosoftOutlook2007. > > > > Has anyone got any news?
> FWIW, I also have thousands of emails (I have 3 500mb+ PST files on > the go constantly).
> I too have also carried my PST forward from 2003. To scan tools all > report the PST files are fine -- it seems to just be outlook that > thinks there is a problem and only if GDS was running when I closed > Outlook.
> - Don
> On Jul 25, 12:06 pm, jpsedona wrote:
> > I am running Vista withOutlook2007. I have had this same problem > > since March. The newest version you identify in your posting does not > > fix the problem. My .pst files are very large with thousands of emails > > & attachments. My .pst files originally came from earlier versions ofOutlook(2000 & 2003) that were transitioned from laptop to laptop as > > I upgraded multiple times. Emails do show up in Google Desktop search > > results fromOutlook, so it is able to read the .pst files. The issue > > may be associated with the size of the .pst files or the sheer number > > of items, but I suspect that issue is not that the files are not > > closed by Google Desktop. Instead it may be associated with Google > > Desktop having the files open whenOutlookis started. If Google > > Desktop is opening the files with write access for whatever reason, > > thenOutlookthinks that the file might be corrupted. Just one > > person's thoughts...
> > On Jul 11, 2:04 pm, Google Desktop Guide wrote:
> > > Hi all, we're working to reproduce this issue in both Vista and XP as > > > some of you have reported. > > > Can you please verify if upgrading to the latest version of Google > > > Desktop (Google Desktop 5 - 5.1.706.29690 - released just last week) > > > resolves the problem or not?
> > > I appreciate the information!
> > > -Ben
> > > On Jul 6, 12:14 pm, Bob G wrote:
> > > > I have the same issue - uninstalling Google desktop fixes it. It > > > > didn't happen before Vista / Office 2007 so I can only assume that > > > > Google has a problem with this O/S and/or Office version. It's too > > > > bad Google hasn't addressed this problem since it was reported months > > > > ago.
> > > > On Jun 25, 7:42 pm, Distorted Vision wrote:
> > > > > I have the same exactly the same issue. I'm using Windows Vista > > > > > Ultimate Edition and MicrosoftOutlook2007. > > > > > Has anyone got any news?
Solution to what? This is a one time repair. The problem is NOT that the PST is corrupted but that it is not closed when Outlook exits because Google Desktop interferes with the proper exit of Outlook. It has no effect on the problem. I did this several times, so I know.
> > FWIW, I also have thousands of emails (I have 3 500mb+ PST files on > > the go constantly).
> > I too have also carried my PST forward from 2003. To scan tools all > > report the PST files are fine -- it seems to just beoutlookthat > > thinks there is a problem and only if GDS was running when I closed > >Outlook.
> > - Don
> > On Jul 25, 12:06 pm, jpsedona wrote:
> > > I am running Vista withOutlook2007. I have had this same problem > > > since March. The newest version you identify in your posting does not > > > fix the problem. My .pst files are very large with thousands of emails > > > & attachments. My .pst files originally came from earlier versions ofOutlook(2000 & 2003) that were transitioned from laptop to laptop as > > > I upgraded multiple times. Emails do show up in Google Desktop search > > > results fromOutlook, so it is able to read the .pst files. The issue > > > may be associated with the size of the .pst files or the sheer number > > > of items, but I suspect that issue is not that the files are not > > > closed by Google Desktop. Instead it may be associated with Google > > > Desktop having the files open whenOutlookis started. If Google > > > Desktop is opening the files with write access for whatever reason, > > > thenOutlookthinks that the file might be corrupted. Just one > > > person's thoughts...
> > > On Jul 11, 2:04 pm, Google Desktop Guide wrote:
> > > > Hi all, we're working to reproduce this issue in both Vista and XP as > > > > some of you have reported. > > > > Can you please verify if upgrading to the latest version of Google > > > > Desktop (Google Desktop 5 - 5.1.706.29690 - released just last week) > > > > resolves the problem or not?
> > > > I appreciate the information!
> > > > -Ben
> > > > On Jul 6, 12:14 pm, Bob G wrote:
> > > > > I have the same issue - uninstalling Google desktop fixes it. It > > > > > didn't happen before Vista / Office2007so I can only assume that > > > > > Google has a problem with this O/S and/or Office version. It's too > > > > > bad Google hasn't addressed this problem since it was reported months > > > > > ago.
> > > > > On Jun 25, 7:42 pm, Distorted Vision wrote:
> > > > > > I have the same exactly the same issue. I'm using Windows Vista > > > > > > Ultimate Edition and MicrosoftOutlook2007. > > > > > > Has anyone got any news?
Ditto - that doesn't help. Until either Google or MSFT fixes the conflict between GDS and Outlook 2007, I can't use em both. Which is a shame, because I have not choice but to use Outlook 2007. :(
> Solution to what? This is a one time repair. The problem is NOT that > the PST is corrupted but that it is not closed whenOutlookexits > because Google Desktop interferes with the proper exit ofOutlook. It > has no effect on the problem. I did this several times, so I know.
> > > FWIW, I also have thousands of emails (I have 3 500mb+ PST files on > > > the go constantly).
> > > I too have also carried my PST forward from 2003. To scan tools all > > > report the PST files are fine -- it seems to just beoutlookthat > > > thinks there is a problem and only if GDS was running when I closed > > >Outlook.
> > > - Don
> > > On Jul 25, 12:06 pm, jpsedona wrote:
> > > > I am running Vista withOutlook2007. I have had this same problem > > > > since March. The newest version you identify in your posting does not > > > > fix the problem. My .pst files are very large with thousands of emails > > > > & attachments. My .pst files originally came from earlier versions ofOutlook(2000 & 2003) that were transitioned from laptop to laptop as > > > > I upgraded multiple times. Emails do show up in Google Desktop search > > > > results fromOutlook, so it is able to read the .pst files. The issue > > > > may be associated with the size of the .pst files or the sheer number > > > > of items, but I suspect that issue is not that the files are not > > > > closed by Google Desktop. Instead it may be associated with Google > > > > Desktop having the files open whenOutlookis started. If Google > > > > Desktop is opening the files with write access for whatever reason, > > > > thenOutlookthinks that the file might be corrupted. Just one > > > > person's thoughts...
> > > > On Jul 11, 2:04 pm, Google Desktop Guide wrote:
> > > > > Hi all, we're working to reproduce this issue in both Vista and XP as > > > > > some of you have reported. > > > > > Can you please verify if upgrading to the latest version of Google > > > > > Desktop (Google Desktop 5 - 5.1.706.29690 - released just last week) > > > > > resolves the problem or not?
> > > > > I appreciate the information!
> > > > > -Ben
> > > > > On Jul 6, 12:14 pm, Bob G wrote:
> > > > > > I have the same issue - uninstalling Google desktop fixes it. It > > > > > > didn't happen before Vista / Office2007so I can only assume that > > > > > > Google has a problem with this O/S and/or Office version. It's too > > > > > > bad Google hasn't addressed this problem since it was reported months > > > > > > ago.
> > > > > > On Jun 25, 7:42 pm, Distorted Vision wrote:
> > > > > > > I have the same exactly the same issue. I'm using Windows Vista > > > > > > > Ultimate Edition and MicrosoftOutlook2007. > > > > > > > Has anyone got any news?
I believe that this is a timing related issue. I am gusessing that that Google Desktop properly CLOSES the .pst files. Instead, I think that Google Desktop is opening the file at start-up BEFORT you have an opportunity to run Outlook. SO, when you eventually open Outlook, it "appears" like the file wasn't closed properly when in fact Google Desktop has the file open when you launch Outlook. I suspect that Google Desktop does not look to see if Outlook is open first before indexing / accessing the PST files. If it only initiated indexing after Outlook opens a PST file with read access, then the problem we expereinced should get resolved. Unfortunately, this is a software issue that needs to get addressed by Google Desktop development group (MS won't fix a problem that isn't theirs).
My guess is that your guess is wrong. When I close Outlook, if it closes immediately and task manager doesn't show it running, I will get the "file not closed" message on next restart. If Outlook runs for 15-60 seconds and closes, I will NOT get the message. This shows that it is the exit not the entrance that is the problem.
You have no idea whose problem this is but from a practical standpoint, Google has to try to fix it because Microsoft has a policy of not fixing bugs like this because they can blame all the problems on the third party.
> I believe that this is a timing related issue. I am gusessing that > that Google Desktop properly CLOSES the .pst files. Instead, I think > that Google Desktop is opening the file at start-up BEFORT you have an > opportunity to run Outlook. SO, when you eventually open Outlook, it > "appears" like the file wasn't closed properly when in fact Google > Desktop has the file open when you launch Outlook. I suspect that > Google Desktop does not look to see if Outlook is open first before > indexing / accessing the PST files. If it only initiated indexing > after Outlook opens a PST file with read access, then the problem we > expereinced should get resolved. Unfortunately, this is a software > issue that needs to get addressed by Google Desktop development group > (MS won't fix a problem that isn't theirs).
I also have the same problem running Windows XP SP2, Outlook 2007 and the latest version of GD downloaded on august 4th. I am going to uninstall GD to check if this helps.
> My guess is that your guess is wrong. When I closeOutlook, if it > closes immediately and task manager doesn't show it running, I will > get the "file not closed" message on next restart. IfOutlookruns > for 15-60 seconds and closes, I will NOT get the message. This shows > that it is the exit not the entrance that is the problem.
> You have no idea whose problem this is but from a practical > standpoint, Google has to try to fix it because Microsoft has a policy > of not fixing bugs like this because they can blame all the problems > on the third party.
> On Aug 2, 6:40 pm, jpsedona wrote:
> > I believe that this is a timing related issue. I am gusessing that > > that Google Desktop properly CLOSES the .pst files. Instead, I think > > that Google Desktop is opening the file at start-up BEFORT you have an > > opportunity to runOutlook. SO, when you eventually openOutlook, it > > "appears" like the file wasn't closed properly when in fact Google > > Desktop has the file open when you launchOutlook. I suspect that > > Google Desktop does not look to see ifOutlookis open first before > > indexing / accessing the PST files. If it only initiated indexing > > afterOutlookopens a PST file with read access, then the problem we > > expereinced should get resolved. Unfortunately, this is a software > > issue that needs to get addressed by Google Desktop development group > > (MS won't fix a problem that isn't theirs).- Ocultar texto de la cita -
I have this same issue on Win2K so it doesn't appear to be OS specific. Installations:
Windows 2000 SP4 Outlook 2003 SP2 11.6568.8107 (I have 8 .pst files, some up to 1.3 GB with thousands of emails) GDS 5.1.0706.29690-en-pb
I have also had issues with 100% CPU usage and wireless connectivity. Now my company's corporate IS is recommending removing GDS to all current users due to performance issues. Very disappointing, as I have been a GDS fan and user for > 2 years but only had issues in the past 2 months.
I have exactly the same problem running Outlook 2007 and WinXP Home SP 2 w/ all latest MS upgrades as of Aug. 16, 2007. I had the problem months ago and had to uninstall GD and just tried reinstalling hoping Google had fixed the problem.
The processor runaway makes my PC unusable. Google, please fix this. I can't live without GD, but Outlook trumps, sadly. Also FYI, MS is pushing their own desktop search as an add-on to Outlook 2007. I'm trying to resist, but I'm desperate.
I complained to MS and, as others predicted, they treat it as a Google problem.
And here. O2007 and latest version of GD. Nothing fixes it except creating a new Outlook profile after removing GD. Even if I reinstall GD and uncheck all of the Outlook-related indexing before opening Outlook, I still get the error after opening Outlook the 2nd time and on. I hope Google will look into this. I can't use the product in my company if it's going to act this way with O2007. Maybe after more people move to Office 2007 we'll have enough squeaky wheels to get some grease.
Okay, I have what seems to be a solution for my configuration. I went to the Trust Center (Tools->Trust Center->Add-ins->Go)as recommended on another board, but rather than inactivating the GD Add-in, I disabled the following after trying an install of the Desktop Enterprise Edition (in case that matters in someone's testing):
disabled Add-ins: iTunes Outlook Addin (WTF do I need iTunes in Outlook?) Microsoft Exchange Unified Messaging Microsoft Office SharePoint Server Colleague Import Add-in Microsoft Outlook Mobile Service Microsoft VBA for Outlook Addin OneNote Notes about Outlook Items
The only active Add-ins I have are: Google Desktop Outlook Toolbar PDFMOutlook
After several open/close of Outlook, no error message yet. Will reboot soon and repost if there's an error.
> And here. O2007 and latest version of GD. Nothing fixes it except > creating a new Outlook profile after removing GD. Even if I reinstall > GD and uncheck all of the Outlook-related indexing before opening > Outlook, I still get the error after opening Outlook the 2nd time and > on. I hope Google will look into this. I can't use the product in my > company if it's going to act this way with O2007. Maybe after more > people move to Office 2007 we'll have enough squeaky wheels to get > some grease.
> On Aug 7, 11:55 am, bvdm wrote:
> > Same problem here.
> > Outlook 2007 on Windows XP, all patched, with GDS 5.1.0707.232222-de- > > pb
> > Actually just upgraded from Outlook 2000 where the same problem > > persisted.
> > PST is A-okay, fresh profile with imported folders.
Thanks folks for centering around this thread. No wheel squeaking necessary, we're looking into your reports with Outlook 2007. We're having trouble reproducing it, so the information that you've been providing (installed Add-ins, XP/Vista, etc) is helping as we work to reproduce this problem. It will also help us to investigate if you can ensure you're using the latest version of Desktop. (http:// desktop.google.com/support/bin/answer.py?answer=58591)
We've integrated quite a few fixes that may possibly resolve this problem in the next release of the program, however, we understand that doesn't help your situation now :) :-/
I'll be back in contact as details become available. Let me know if you come up with individual ways to fix the problem like Joriki has above. -Ben
Thanks for the comments Ben. On my end I have to report that my fix was temporary. Once I rebooted and reopened Outlook, the problem returned. Even disabling the Google Add-in did not fix it.
I am running XP. I support a few hundred corporate users and I'm the test subject. I won't be able to deploy Office 2007 until this is resolved, or else I get to tell execs no more GD.
> Thanks folks for centering around this thread. No wheel squeaking > necessary, we're looking into your reports with Outlook 2007. > We're having trouble reproducing it, so the information that you've > been providing (installed Add-ins, XP/Vista, etc) is helping as we > work to reproduce this problem. It will also help us to investigate if > you can ensure you're using the latest version of Desktop. (http:// > desktop.google.com/support/bin/answer.py?answer=58591)
> We've integrated quite a few fixes that may possibly resolve this > problem in the next release of the program, however, we understand > that doesn't help your situation now :) :-/
> I'll be back in contact as details become available. Let me know if > you come up with individual ways to fix the problem like Joriki has > above. > -Ben
> On Aug 23, 11:07 am, BigDaddyEclipse wrote:
> > Come on google -- we're dying here. I know three people in my office > > now running MS search instead of google -- let's fix this!
