Hi, i'm experiencing something very strange :) i click "search
desktop" and in my default browser - Firefox 2.0 appears the search
query box and i can type whatever i want in it, but when i press the
search button firefox tells me - "The connection to the server was
reset while the page was loading." When i copy the links in IE it
works perfectly. I've checked the firewall, and firefox is allowed to
do anything, but it still can't search... I tried to edit the network
settings - and i clicked "manual proxy configuration" and typed "No
proxy for: localhost, 127.0.0.1", but for some reason when i restart
firefox it doesn't remember the settings. I'll be gratefull if someone
helps :)

Thanks in advance,
pitboss

I'm seeing the same problem on 4different systems, all running XP
SP2.  One uses NOD32 & standard Windows firewall, two use TrendMicro
OfficeScan 8.0, and the last uses Trend Micro Internet Security 2008.

I've tried all 4 with firewalls disabled, AV disabled, running Firefox
2.0.0.7 in safe-mode (even tried the proxy "fix").  On the NOD32 and
Internet Security 2008 system I tried completely uninstalling both GD
and Firefox and re-installing to no avail.

Strangely on one of the OfficeScan systems just after updating to GD
5.5 the web connection did work with Firefox so I starting using
SysInternals Process Monitor to track the differences in execution
between the working system and the failing systems.  Unfortunately
while doing this after about the 10th search or so the working system
started failing in exactly the same manner and now even rebooting it
won't fix the situation.

On all 4 systems IE 7.0 works fine as does Opera 9.23, only Firefox
2.0.07 (did not try earlier versions) appears to have this problem.

With Firefox I can browse into and modify GD Preferences, I can see
the Index Status, Privacy and About pages.

I cannot use Browse Timeline or perform a Search.  Either of those
results in "The connection was reset" and TCPView shows several
connections to port 4664 that take many seconds to clear.  Closing/
reopening GD has no effect nor does rebooting or reinstalling.

My problem is exactly the same! I use XP, SP2 and my antivirus is
NOD32, the Firefox version is 2.0.0.7 ... Restarting the computer is
no use in this situation. I'm really confused because when I first
installed it I was able to search several times and then Firefox
started with this annoying message. I can't browse the timeline in
Firefox nor can i search. Interesting enough i can modify the
preferences in Firefox. IE 6 doesn't seem to have any problems
though...

Me too, I thought it was just my install - I've uninstalled GD and re-
installed and its still broken
It's working fine in IE, but I rarely use that, and it's not my
default browser.

Seems like Google broke something with GD 5.5 so it doesn't work with
Firefox, yeah nice going.

I'm going back to 5.1

On 8 Oct, 18:34, Pitboss wrote:

Hi everyone,

Thank you all for your detailed descriptions of this problem. We're
currently investigating the issue, and I'll update you when we have
more information. In the meantime, could you let us know what Add-ons
you're using with Firefox, as well as whether you're using a personal
or work computer?

Thanks for you help,
Chris

On Oct 8, 1:27 pm, Ben  Coleman wrote:

I'm using a PC, and I have the following add-ons:

Adblock Plus 0.7.5.3
All-in-One Gestures 0.18.0
Flashgot 0.6.9
Tab Mix Plus 0.3.6
Video Downloader 1.1.1

I have NoScript 1.1.7.2 but it's curruntly unenabled.

I'm using a PC, and I have the following add-ons:

Adblock Plus 0.7.5.3
All-in-One Gestures 0.18.0
Flashgot 0.6.9
Tab Mix Plus 0.3.6
Video Downloader 1.1.1

I have NoScript 1.1.7.2 but it's curruntly unenabled.

On my primary system:

Extensions:
Download Helper 2.4.3
DownThemAll! 0.9.9.10
Google Toolbar for Firefox 3.0.20070525W
Password Exporter 1.0.6
Talkback 2.0.0.7
Web Developer 1.1.4

Themes:
Default only

However, I get the same results running Firefox in safe-mode with a
new profile (which disables all add-ons) and the two OfficeScan
systems I noted above I have no add-ons installed.

do you get the same error when you search from the QSB? (type search
term and hit enter)

On Oct 8, 10:15 pm, Timing wrote:

Yes, same results "The connection was reset".

Additionally...

The Quick Find results display correctly beneath the dialog as the
query text is typed, and I can click on results that link to, for
example, text files or Word/Excel documents without problem.  But if I
click on an email link that has to go through the web browser it also
results in "The connection was reset".

Yes it happens when using the QSB, that's how I first noticed it.
It's strange that error is "Connection reset" and it only effects
Firefox - personally think it could be a bug in Firefox, but I've had
to revert back to Google desktop 5.1 in the mean time.

On Oct 9, 4:49 pm, GeorgeB wrote:

Hi everyone,

Thanks for the extra info! We're still investigating this issue, and
I'll keep you posted with any updates.

- Chris

On Oct 9, 10:01 am, Ben  Coleman wrote:

Just thought I would add my 2-cents. Same problem, just as described
by others here. FF 2.0.0.7, GD 5.5. This is the first time I've ever
installed GD on this computer, so no previous version issues. This is
a personal computer.

FireFox add-ons:

Google Browser Sync 1.3.20070523.0
Google Toolbar 3.0.20070525W
Talkback 2.0.0.7
DOM Inspector 1.8.1.7

Hope this helps.