On July 6th I lost all email in my inbox. This account is several
years old and had thousands of emails. I continue to receive new
emails but everything that was stored is gone.
I have searched for similar messages and found a few people who have
had similar problems recently but no suggestions were posted how to
recover the lost mail.
Can a Gmail tech support person please look into this?
> On July 6th I lost all email in my inbox. This account is several
> years old and had thousands of emails. I continue to receive new
> emails but everything that was stored is gone.
> I have searched for similar messages and found a few people who have
> had similar problems recently but no suggestions were posted how to
> recover the lost mail.
> Can a Gmail tech support person please look into this?
> On July 6th I lost all email in my inbox. This account is several
> years old and had thousands of emails. I continue to receive new
> emails but everything that was stored is gone.
> I have searched for similar messages and found a few people who have
> had similar problems recently but no suggestions were posted how to
> recover the lost mail.
> Can a Gmail tech support person please look into this?
> On July 6th I lost all email in my inbox. This account is several
> years old and had thousands of emails. I continue to receive new
> emails but everything that was stored is gone.
> I have searched for similar messages and found a few people who have
> had similar problems recently but no suggestions were posted how to
> recover the lost mail.
> Can a Gmail tech support person please look into this?
> I have had the same problem today 9th July. Did you manage to ressolve
> it? I have tried contacting google but can't find a contact to
> actually e-mail.
> On Jul 7, 2:51 pm, aquina wrote:
> > On July 6th I lost all email in my inbox. This account is several
> > years old and had thousands of emails. I continue to receive new
> > emails but everything that was stored is gone.
> > I have searched for similar messages and found a few people who have
> > had similar problems recently but no suggestions were posted how to
> > recover the lost mail.
> > Can a Gmail tech support person please look into this?
> > I have had the same problem today 9th July. Did you manage to ressolve
> > it? I have tried contacting google but can't find a contact to
> > actually e-mail.
> > On Jul 7, 2:51 pm, aquina wrote:
> > > On July 6th I lost all email in my inbox. This account is several
> > > years old and had thousands of emails. I continue to receive new
> > > emails but everything that was stored is gone.
> > > I have searched for similar messages and found a few people who have
> > > had similar problems recently but no suggestions were posted how to
> > > recover the lost mail.
> > > Can a Gmail tech support person please look into this?
> > > I have had the same problem today 9th July. Did you manage to ressolve
> > > it? I have tried contacting google but can't find a contact to
> > > actually e-mail.
> > > On Jul 7, 2:51 pm, aquina wrote:
> > > > On July 6th I lost all email in my inbox. This account is several
> > > > years old and had thousands of emails. I continue to receive new
> > > > emails but everything that was stored is gone.
> > > > I have searched for similar messages and found a few people who have
> > > > had similar problems recently but no suggestions were posted how to
> > > > recover the lost mail.
> > > > Can a Gmail tech support person please look into this?
> > > > I have had the same problem today 9th July. Did you manage to ressolve
> > > > it? I have tried contacting google but can't find a contact to
> > > > actually e-mail.
> > > > On Jul 7, 2:51 pm, aquina wrote:
> > > > > On July 6th I lost all email in my inbox. This account is several
> > > > > years old and had thousands of emails. I continue to receive new
> > > > > emails but everything that was stored is gone.
> > > > > I have searched for similar messages and found a few people who have
> > > > > had similar problems recently but no suggestions were posted how to
> > > > > recover the lost mail.
> > > > > Can a Gmail tech support person please look into this?
Exactly the same thing happened to me on July 9th. Google sent me a
slightly patronising email about whether I had checked "all mail" and
tried searching for messages. But the giveaway is the "You are using
0% of your ...MB". Keep us all posted on what happens.
> > > > > I have had the same problem today 9th July. Did you manage to ressolve
> > > > > it? I have tried contacting google but can't find a contact to
> > > > > actually e-mail.
> > > > > On Jul 7, 2:51 pm, aquina wrote:
> > > > > > On July 6th I lost all email in my inbox. This account is several
> > > > > > years old and had thousands of emails. I continue to receive new
> > > > > > emails but everything that was stored is gone.
> > > > > > I have searched for similar messages and found a few people who have
> > > > > > had similar problems recently but no suggestions were posted how to
> > > > > > recover the lost mail.
> > > > > > Can a Gmail tech support person please look into this?
> > > > > > Thanks!- Hide quoted text -
> > > > > - Show quoted text -- Hide quoted text -
Me too.. I signed in this morning and everything was fine.. Today @
1:30pmEST everything is gone. All my chat contacts are there.. but
nothing in the inbox, sent, trash, archive etc...
> Exactly the same thing happened to me on July 9th. Google sent me a
> slightly patronising email about whether I had checked "all mail" and
> tried searching for messages. But the giveaway is the "You are using
> 0% of your ...MB". Keep us all posted on what happens.
> Ed
> On Jul 9, 9:36 pm, yvonnecia1 wrote:
> > wár17 §
> > Thanks - I have logged the issue - lets hope someone will get back to
> > me.
> > On Jul 9, 5:32 pm, wár17 § wrote:
> > > yvonnecia1,
> > > If you follow through the interactive content of that link, you will
> > > get to a Contact Us form.
> > > > > > I have had the same problem today 9th July. Did you manage to ressolve
> > > > > > it? I have tried contacting google but can't find a contact to
> > > > > > actually e-mail.
> > > > > > On Jul 7, 2:51 pm, aquina wrote:
> > > > > > > On July 6th I lost all email in my inbox. This account is several
> > > > > > > years old and had thousands of emails. I continue to receive new
> > > > > > > emails but everything that was stored is gone.
> > > > > > > I have searched for similar messages and found a few people who have
> > > > > > > had similar problems recently but no suggestions were posted how to
> > > > > > > recover the lost mail.
> > > > > > > Can a Gmail tech support person please look into this?
> > > > > > > Thanks!- Hide quoted text -
> > > > > > - Show quoted text -- Hide quoted text -
> > > > > - Show quoted text -- Hide quoted text -
https://mail.google.com/support/bin/answer.py?answer=8256 You can get to a Contact Us form by clicking on that link.
I've seen a lot posts from people with this problem. If enough people
contact Gmail with this issue then they will have to do something
about this, because it seems to be some bug in the memory system.
One thing I've noticed is the people who have lost all their memory
seemed to have had their accounts for a long time and had "thousands"
of messages in their inboxes. This memory problem seems to occur when
someone exceeds a certain amount of memory. To anyone who is worried
about this possibly happening to them, regularly go through and delete
any and all unnecessary emails, and try to keep your inbox as empty as
possible. In the meantime, hopefully Gmail will fix this problem.
> Me too.. I signed in this morning and everything was fine.. Today @
> 1:30pmEST everything is gone. All my chat contacts are there.. but
> nothing in the inbox, sent, trash, archive etc...
> On Jul 10, 7:28 am, dredmo wrote:
> > Exactly the same thing happened to me on July 9th. Google sent me a
> > slightly patronising email about whether I had checked "all mail" and
> > tried searching for messages. But the giveaway is the "You are using
> > 0% of your ...MB". Keep us all posted on what happens.
> > Ed
> > On Jul 9, 9:36 pm, yvonnecia1 wrote:
> > > wár17 §
> > > Thanks - I have logged the issue - lets hope someone will get back to
> > > me.
> > > On Jul 9, 5:32 pm, wár17 § wrote:
> > > > yvonnecia1,
> > > > If you follow through the interactive content of that link, you will
> > > > get to a Contact Us form.
> > > > > > > I have had the same problem today 9th July. Did you manage to ressolve
> > > > > > > it? I have tried contacting google but can't find a contact to
> > > > > > > actually e-mail.
> > > > > > > On Jul 7, 2:51 pm, aquina wrote:
> > > > > > > > On July 6th I lost all email in my inbox. This account is several
> > > > > > > > years old and had thousands of emails. I continue to receive new
> > > > > > > > emails but everything that was stored is gone.
> > > > > > > > I have searched for similar messages and found a few people who have
> > > > > > > > had similar problems recently but no suggestions were posted how to
> > > > > > > > recover the lost mail.
> > > > > > > > Can a Gmail tech support person please look into this?
> > > > > > > > Thanks!- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > - Show quoted text -- Hide quoted text -
That may not resolve the issue ... but may go some way in trying to
understand why and when it happens, and whether there's any "pattern"
to these missing messages. For example, were all affected users using
IMAP (or POP or mobile access) and travelling through airport or other
WiFi hotspots without having signed out of the GMail accounts
completely, including clearing their browser's cache and cookies? Or
how many users usually switch to different wireless or LAN networks
without actually logging out of their GMail accounts? Or whether any
user is simultaneously on third-party remote collaborative software.
One easy cause could be crooks on the same network (wireless or
network) using a derivative of sniffer programs like 'Hamster' ...
easily available on net ... and less secure webmail users falling prey
to them. There could also be other security-related issues like
installed malicious rootkits, variants of the Storm or similar worms,
or other similar malware on such users' machines.
----------
> That may not resolve the issue ... but may go some way in trying to
> understand why and when it happens, and whether there's any "pattern"
> to these missing messages. For example, were all affected users using
> IMAP (or POP or mobile access) and travelling through airport or other
> WiFi hotspots without having signed out of the GMail accounts
> completely, including clearing their browser's cache and cookies? Or
> how many users usually switch to different wireless or LAN networks
> without actually logging out of their GMail accounts? Or whether any
> user is simultaneously on third-party remote collaborative software.
> One easy cause could be crooks on the same network (wireless or
> network) using a derivative of sniffer programs like 'Hamster' ...
> easily available on net ... and less secure webmail users falling prey
> to them. There could also be other security-related issues like
> installed malicious rootkits, variants of the Storm or similar worms,
> or other similar malware on such users' machines.
> ----------
> On July 6th I lost all email in my inbox. This account is several
> years old and had thousands of emails. I continue to receive new
> emails but everything that was stored is gone.
> I have searched for similar messages and found a few people who have
> had similar problems recently but no suggestions were posted how to
> recover the lost mail.
> Can a Gmail tech support person please look into this?
> On 05 July, I too lost all my mail and contacts. Sad.
> Who can help, please.
> thanks
> On Jul 7, 6:51 pm, aquina wrote:
> > On July 6th I lost all email in my inbox. This account is several
> > years old and had thousands of emails. I continue to receive new
> > emails but everything that was stored is gone.
> > I have searched for similar messages and found a few people who have
> > had similar problems recently but no suggestions were posted how to
> > recover the lost mail.
> > Can a Gmail tech support person please look into this?
> > On 05 July, I toolostall mymailand contacts. Sad.
> > Who can help, please.
> > thanks
> > On Jul 7, 6:51 pm, aquina wrote:
> > > On July 6th Ilostall email in my inbox. This account is several
> > > years old and had thousands of emails. I continue to receive new
> > > emails but everything that was stored is gone.
> > > I have searched for similar messages and found a few people who have
> > > had similar problems recently but no suggestions were posted how to
> > > recover thelostmail.
> > > Can a Gmail tech support person please look into this?
> Me too.. I signed in this morning and everything was fine.. Today @
> 1:30pmEST everything is gone. All my chat contacts are there.. but
> nothing in the inbox, sent, trash, archive etc...
> On Jul 10, 7:28 am, dredmo wrote:
> > Exactly the same thing happened to me on July 9th. Google sent me a
> > slightly patronisingemailabout whether I had checked "all mail" and
> > tried searching for messages. But the giveaway is the "You are using
> > 0% of your ...MB". Keep us all posted on what happens.
> > Ed
> > On Jul 9, 9:36 pm, yvonnecia1 wrote:
> > > wár17 §
> > > Thanks - I have logged the issue - lets hope someone will get back to
> > > me.
> > > On Jul 9, 5:32 pm, wár17 § wrote:
> > > > yvonnecia1,
> > > > If you follow through the interactive content of that link, you will
> > > > get to a Contact Us form.
> > > > > > > I have had the same problem today 9th July. Did you manage to ressolve
> > > > > > > it? I have tried contacting google but can't find a contact to
> > > > > > > actually e-mail.
> > > > > > > On Jul 7, 2:51 pm, aquina wrote:
> > > > > > > > On July 6th Ilostallemailin my inbox. This account is several
> > > > > > > > years old and had thousands of emails. I continue to receive new
> > > > > > > > emails but everything that was stored is gone.
> > > > > > > > I have searched for similar messages and found a few people who have
> > > > > > > > had similar problems recently but no suggestions were posted how to
> > > > > > > > recover thelostmail.
> > > > > > > > Can a Gmail tech support person please look into this?
> > > > > > > > Thanks!- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > - Show quoted text -- Hide quoted text -
> HELP! All of my email everywhere disappeared overnight and nothing
> Google suggests helps! What can I do? I have over 3 years of email
> in my inbox!
> Deedee
> On Jul 10, 2:01 pm, SAScc wrote:
> > Me too.. I signed in this morning and everything was fine.. Today @
> > 1:30pmEST everything is gone. All my chat contacts are there.. but
> > nothing in the inbox, sent, trash, archive etc...
> > On Jul 10, 7:28 am, dredmo wrote:
> > > Exactly the same thing happened to me on July 9th. Google sent me a
> > > slightly patronisingemailabout whether I had checked "all mail" and
> > > tried searching for messages. But the giveaway is the "You are using
> > > 0% of your ...MB". Keep us all posted on what happens.
> > > Ed
> > > On Jul 9, 9:36 pm, yvonnecia1 wrote:
> > > > wár17 §
> > > > Thanks - I have logged the issue - lets hope someone will get back to
> > > > me.
> > > > On Jul 9, 5:32 pm, wár17 § wrote:
> > > > > yvonnecia1,
> > > > > If you follow through the interactive content of that link, you will
> > > > > get to a Contact Us form.
> > > > > > > > I have had the same problem today 9th July. Did you manage to ressolve
> > > > > > > > it? I have tried contacting google but can't find a contact to
> > > > > > > > actually e-mail.
> > > > > > > > On Jul 7, 2:51 pm, aquina wrote:
> > > > > > > > > On July 6th Ilostallemailin my inbox. This account is several
> > > > > > > > > years old and had thousands of emails. I continue to receive new
> > > > > > > > > emails but everything that was stored is gone.
> > > > > > > > > I have searched for similar messages and found a few people who have
> > > > > > > > > had similar problems recently but no suggestions were posted how to
> > > > > > > > > recover thelostmail.
> > > > > > > > > Can a Gmail tech support person please look into this?
> > > > > > > > > Thanks!- Hide quoted text -
> > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
Just an hour ago I too have lost all of my email. I have had this
account since July of 2006 and have never deleted a thing.
All of my inbox is gone.
Contacts.
"All Mail"
Drafts
Trash is empy
Sent mail
Chats
Its all gone.... And This is my Business Email. It is vitally
important that I am able to retrieve this information and to be ensure
this won't happen again.
Otherwise, I'll be heading to a different email host.
> On July 6th I lost all email in my inbox. This account is several
> years old and had thousands of emails. I continue to receive new
> emails but everything that was stored is gone.
> I have searched for similar messages and found a few people who have
> had similar problems recently but no suggestions were posted how to
> recover the lost mail.
> Can a Gmail tech support person please look into this?
> HELP! All of my email everywhere disappeared overnight and nothing
> Google suggests helps! What can I do? I have over 3 years of email
> in my inbox!
> Deedee
> On Jul 10, 2:01 pm, SAScc wrote:
> > Me too.. I signed in this morning and everything was fine.. Today @
> > 1:30pmEST everything is gone. All my chat contacts are there.. but
> > nothing in the inbox, sent, trash, archive etc...
> > On Jul 10, 7:28 am, dredmo wrote:
> > > Exactly the same thing happened to me on July 9th. Google sent me a
> > > slightly patronisingemailabout whether I had checked "all mail" and
> > > tried searching for messages. But the giveaway is the "You are using
> > > 0% of your ...MB". Keep us all posted on what happens.
> > > Ed
> > > On Jul 9, 9:36 pm, yvonnecia1 wrote:
> > > > wár17 §
> > > > Thanks - I have logged the issue - lets hope someone will get back to
> > > > me.
> > > > On Jul 9, 5:32 pm, wár17 § wrote:
> > > > > yvonnecia1,
> > > > > If you follow through the interactive content of that link, you will
> > > > > get to a Contact Us form.
> > > > > > > > I have had the same problem today 9th July. Did you manage to ressolve
> > > > > > > > it? I have tried contacting google but can't find a contact to
> > > > > > > > actually e-mail.
> > > > > > > > On Jul 7, 2:51 pm, aquina wrote:
> > > > > > > > > On July 6th Ilostallemailin my inbox. This account is several
> > > > > > > > > years old and had thousands of emails. I continue to receive new
> > > > > > > > > emails but everything that was stored is gone.
> > > > > > > > > I have searched for similar messages and found a few people who have
> > > > > > > > > had similar problems recently but no suggestions were posted how to
> > > > > > > > > recover thelostmail.
> > > > > > > > > Can a Gmail tech support person please look into this?
> > > > > > > > > Thanks!- Hide quoted text -
> > > > > > > > - Show quoted text -- Hide quoted text -
> > > > > > > - Show quoted text -- Hide quoted text -
> Just an hour ago I too have lost all of my email. I have had this
> account since July of 2006 and have never deleted a thing.
> All of my inbox is gone.
> Contacts.
> "All Mail"
> Drafts
> Trash is empy
> Sent mail
> Chats
> Its all gone.... And This is my Business Email. It is vitally
> important that I am able to retrieve this information and to be ensure
> this won't happen again.
> Otherwise, I'll be heading to a different email host.
I had the same issue today, but with a bit of a twist: When I tried
to log in, I got a message saying that my username and password didn't
match. After a few tries to confirm I was entering both correctly, I
followed troubleshooting links which led to password reset information
being sent to my old hotmail account. I followed the instructions and
reset my password, using my original password. I was then able to log
in to my gmail account, but *everything* was gone. It's like a brand-
new account now. Nothing in any folders, no contacts at all, and I am
"...currently using 0MB of [my] 7045MB".
I have tried logging in and checking all of my folders repeatedly. I
have also tried logging in on different computers, and all the other
obvious things. I just reported the issue to Google through their
'help' page. So, I have two questions:
1. Has anyone had any success in retrieving any of their lost
information?
2. Should I expect to hear back from Google about this issue?
Thanks for any information, folks - let's hope they get this
straightened out!
Jeff
> > Just an hour ago I too havelostallofmyemail. I have had this
> > account since July of 2006 and have never deleted a thing.
> >Allofmyinbox is gone.
> >Contacts.
> > "AllMail"
> > Drafts
> > Trash is empy
> > Sent mail
> > Chats
> > Itsallgone.... And This ismyBusiness Email. It is vitally
> > important that I am able to retrieve this information and to be ensure
> > this won't happen again.
> > Otherwise, I'll be heading to a different email host.
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