Update: I decided to try a wired network connection directly into a
DSL modem, bypassing my Airport Xtreme (N) router, and the problem
seems to have disappeared. So it seems that there is an issue when
Entourage, Gmail and an Apple Airport Xtreme are in the mix.
Interestingly I don't have this problem at home, where I also have an
Airport Xtreme. However I have a much faster Roadrunner connection
there.
So the problem is resolved, but I have no idea why!
On Mar 26, 10:30 am, jotaeh wrote:
> I've been suddenly getting this error on my Gmail IMAP accounts in
> Entourage. Approximately 12 per hour!
> A google search returns this from Microsoft:
> Error -17895
> Connection to the server failed or was dropped. Explanation: Could not
> retrieve mail.
> Account name: "xxxxxxxx" Error: -17895"
> This is an Entourage internal error netLostConnectionErr, and is
> generated when Entourage hits eofErr trying to read a network stream
> from the server and expects more data to be coming. It could also be
> generated if, when trying to create a connection, Entourage
> (apparently) successfully authenticates, but then the network
> connection closes immediately thereafter.
> A network sniff could help determine whether or not the server is
> doing the losing of the connection (and possibly why) or whether
> Entourage is expecting more data than it should.
> User reports: It turned out to be a mail server issue, which our ISP
> managed to resolve using the information provided above.
> The question is: Is this a Gmail problem or is it something else? How
> does one do a "network sniff?" Thanks in advance for any help!
