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Discussions > POP and IMAP > IMAP respondes "web login required (Failure)"
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a_man_in_trouble  
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 More options Sep 2 2008, 9:54 am
From: a_man_in_trouble
Date: Tue, 2 Sep 2008 06:54:33 -0700 (PDT)
Local: Tues, Sep 2 2008 9:54 am
Subject: IMAP respondes "web login required (Failure)"
Hello,

My login is working great on the web, I have tried to disable/reenable
IMAP support on my account multiple times, however it does not help.

I keep getting the following response from the IMAP server : "web
login required (Failure)".

No error number, password is good (login in throught the web is ok)
and this happended suddenly after everything has been working.

I have tried this with 2 computers (Thunderbird) and will appreicate a
fast response.

Regards,
Avi.


 
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Wiegando  
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 More options Sep 3 2008, 2:59 am
From: Wiegando
Date: Tue, 2 Sep 2008 23:59:49 -0700 (PDT)
Local: Wed, Sep 3 2008 2:59 am
Subject: Re: IMAP respondes "web login required (Failure)"
Hi Avi!

I finally found a solution for our little problem in the german help
pages under "Known Issues". There they wrote this:

Please try logging in to your account through our secured interface,
available via https://mail.google.com. Be sure to use this exact URL,
with no characters after '.com.' If this resolves the issue, we
suggest that you enable the 'Always use HTTPS' setting in your
account.

If you continue to experience difficulties, please access your mail
from the older version of Gmail while we work to resolve the issue.

That's what helped me out. IMAP works just liek before. Seems like one
login vie the https-Gateway was required. I could not qite figure out
why, but anyways... I hope I could help you.

Christoph

On 2 Sep., 15:54, a_man_in_trouble wrote:


 
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a_man_in_trouble  
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 More options Sep 3 2008, 6:51 pm
From: a_man_in_trouble
Date: Wed, 3 Sep 2008 15:51:06 -0700 (PDT)
Local: Wed, Sep 3 2008 6:51 pm
Subject: Re: IMAP respondes "web login required (Failure)"
First of all, I really appreciate the response and help.
I've tried this but it does not help, I changed the passsword and
retried once again disabling and re-enabling IMAP to no avail.

I do not understand why no authorized google employee is available to
answer these kind of issues.
If anyone has any idea on even how to contact google It would be
helpful.

This issue is weird, the account has been working well for some time
now with no changes except for using IMAP to fetch mail, and now there
is no answer from anyone...

Anyone...? Help...:)
Avi.

On Sep 3, 9:59 am, Wiegando wrote:


 
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cwatson  
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 More options Sep 5 2008, 8:45 am
From: cwatson
Date: Fri, 5 Sep 2008 05:45:12 -0700 (PDT)
Local: Fri, Sep 5 2008 8:45 am
Subject: Re: IMAP respondes "web login required (Failure)"
My IMAP is broken as well.  It had been working perfectly ever since I
created my gmail account.  However, I started experiencing login
errors as described here .. the "Web login required (Failure)" error.
I followed the instructions above, and it seemed to work.  I had no
problems yesterday.  Then, today, I'm broken again with the same error
and can't seem to fix it in the same way.  I wonder if it wasn't a
coincidence that it worked.

Can somebody help?  I've search high and low (probably like many other
people) and can't find a solution.  PLEASE HELP!!


 
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bkennelly  
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 More options Sep 5 2008, 11:07 am
From: bkennelly
Date: Fri, 5 Sep 2008 08:07:00 -0700 (PDT)
Subject: Re: IMAP respondes "web login required (Failure)"
Have you tried the "Unlock CAPTCHA" page? - http://www.google.com/accounts/DisplayUnlockCaptcha
http://mail.google.com/support/bin/answer.py?answer=14257

On Sep 5, 5:45 am, cwatson wrote:


 
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cwatson  
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 More options Sep 5 2008, 1:44 pm
From: cwatson
Date: Fri, 5 Sep 2008 10:44:37 -0700 (PDT)
Local: Fri, Sep 5 2008 1:44 pm
Subject: Re: IMAP respondes "web login required (Failure)"
I went ahead and tried the CAPTCHA link, but I must note that prior to
doing it .. my email was working.  I hope this keeps it working *sigh*
since everybody seems to be taking shots in the dark with this issue.

 
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Jeromba6  
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 More options Sep 6 2008, 1:48 pm
From: Jeromba6
Date: Sat, 6 Sep 2008 10:48:51 -0700 (PDT)
Local: Sat, Sep 6 2008 1:48 pm
Subject: Re: IMAP respondes "web login required (Failure)"
I have tried it and it works. Many thanks for the tip.

On 5 sep, 17:07, bkennelly wrote:


 
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SilentGuy  
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 More options Sep 8 2008, 5:55 pm
From: SilentGuy
Date: Mon, 8 Sep 2008 14:55:47 -0700 (PDT)
Local: Mon, Sep 8 2008 5:55 pm
Subject: Re: IMAP respondes "web login required (Failure)"
THanks for the tip... this fixed it for me as well...
Quite annoying though... It could have mentioned that in the error
message or at least after the web login or something...

On 5 Sep., 17:07, bkennelly wrote:


 
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AriT  
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 More options Sep 20 2008, 11:00 am
From: AriT
Date: Sat, 20 Sep 2008 08:00:44 -0700 (PDT)
Local: Sat, Sep 20 2008 11:00 am
Subject: Re: IMAP respondes "web login required (Failure)"
If you are using a test domain for Google Apps Hosted Mail, then you
specify the user as "[email address]" and NOT
"[email address]".

That will also return this error.

On Sep 8, 5:55 pm, SilentGuy wrote:


 
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geekboy2000  
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 More options Sep 30 2008, 3:13 pm
From: geekboy2000
Date: Tue, 30 Sep 2008 12:13:54 -0700 (PDT)
Local: Tues, Sep 30 2008 3:13 pm
Subject: Re: IMAP respondes "web login required (Failure)"
I am accessing Gmail via Thunderbird on a few machines (IMAP), and
now, every couple of days, all logins fail, and I get the web login
required message. Sure, I can (and do) login via the web (and now
there's an extra security phrase to enter), but this is absurd.  If
it's not slow, or the servers aren't unresponsive, now they throw this
at us.  It's free, so I can't expect anything in the way of support,
but I'll likely go back to using my paid Fastmail account full time.
I can't believe a company as large as Google can't get e-mail right.

 
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hanselbansel  
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 More options Nov 21 2008, 10:43 am
From: hanselbansel
Date: Fri, 21 Nov 2008 07:43:55 -0800 (PST)
Local: Fri, Nov 21 2008 10:43 am
Subject: Re: IMAP respondes "web login required (Failure)"
i couldn access with Apple Mail 3 via IMAP,
for me the CAPTCHA link didn't work, but after sending a message an re-
authenticating to SMTP, the IMPA is working fine again ...
might have to do with a recent password ...
good luck to you all ...

 
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