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glennm  
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(3 users)  More options Apr 10, 1:22 pm
From: glennm
Date: Fri, 10 Apr 2009 10:22:09 -0700 (PDT)
Local: Fri, Apr 10 2009 1:22 pm
Subject: 30 day auto delete not working
I just noticed that there are 3413 msg's in my trash folder going back
to Jan 2008.  Why isn't auto delete working?  I don't want to delete
all as I do refer to some once in a while that are less than 30 day s
old.  How can I turn on Auto Delete

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cmgoat  
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(1 user)  More options Apr 12, 1:18 pm
From: cmgoat
Date: Sun, 12 Apr 2009 10:18:50 -0700 (PDT)
Local: Sun, Apr 12 2009 1:18 pm
Subject: Re: 30 day auto delete not working
Maybe it should be working, but it isn't for me.   I tried the
suggested fix (and why should there be Spam older than 30 days?), but
so far no change.  How long would it take for this to work if it was
going to.

On Apr 11, 12:13 am, gravi_t wrote:


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gravi_t  
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 More options Apr 12, 2:59 pm
From: gravi_t
Date: Sun, 12 Apr 2009 11:59:20 -0700 (PDT)
Local: Sun, Apr 12 2009 2:59 pm
Subject: Re: 30 day auto delete not working
I don't know, I read this advice somewhere and now I posted it. I
stopped deleting my spam to see if mine works but I haven't got to the
30 days yet.

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HFTobeason  
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(1 user)  More options Apr 14, 11:28 am
From: HFTobeason
Date: Tue, 14 Apr 2009 08:28:26 -0700 (PDT)
Local: Tues, Apr 14 2009 11:28 am
Subject: Re: 30 day auto delete not working
Same situation here.  I've got SPAM going back to FEB 02.

On Apr 12, 11:59 am, gravi_t wrote:


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Tom-Tom-Tom  
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(2 users)  More options Apr 16, 7:05 pm
From: Tom-Tom-Tom
Date: Thu, 16 Apr 2009 16:05:07 -0700 (PDT)
Local: Thurs, Apr 16 2009 7:05 pm
Subject: Re: 30 day auto delete not working
Same here with my german account.Why does Google do not fix that?
Maybe because storage is so cheap...

Tom

On 10 Apr., 19:22, glennm wrote:


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PhantomProgrammer  
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(1 user)  More options Apr 17, 2:48 am
From: PhantomProgrammer
Date: Thu, 16 Apr 2009 23:48:51 -0700 (PDT)
Local: Fri, Apr 17 2009 2:48 am
Subject: Re: 30 day auto delete not working
Yeah, I just noticed this, too.  I was wondering why the email count
in my spam folder was increasing.  Turns out that there are still
emails in there going back to Feb 28.

On Apr 10, 10:22 am, glennm wrote:


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sdrubble  
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 More options Apr 17, 9:43 am
From: sdrubble
Date: Fri, 17 Apr 2009 06:43:40 -0700 (PDT)
Local: Fri, Apr 17 2009 9:43 am
Subject: Re: 30 day auto delete not working
Same here . . . currently in my Spam folder the oldest msg is from
March 1, which is 48 days old today.

I'm almost sure that Trash folder hasn't been auto-deleted recently.
For me this one is currently harder to tell, because I have recently
trashed msgs of various ages.

I've started flagging some particular msgs in Trash folder and
monitoring for how long they will remain there - before this I
wouldn't tell for sure. But I bet that, if this issue has been
confirmed in the Spam folder, most likely Trash is also affected by
it.

Cheers


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sdrubble  
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 More options Apr 17, 10:21 am
From: sdrubble
Date: Fri, 17 Apr 2009 07:21:55 -0700 (PDT)
Local: Fri, Apr 17 2009 10:21 am
Subject: Re: 30 day auto delete not working
I've just read somewhere in this forum someone recommending that,
"delete some of your oldest mails in Trash and auto-delete will kick
back in".

Now this sounds ridiculous, but I'll give it a try nonetheless . . .

Cheers


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cmgoat  
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(1 user)  More options Apr 17, 10:55 am
From: cmgoat
Date: Fri, 17 Apr 2009 07:55:34 -0700 (PDT)
Local: Fri, Apr 17 2009 10:55 am
Subject: Re: 30 day auto delete not working
I've tried, and it didn't work.

On Apr 17, 8:21 am, sdrubble wrote:


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sdrubble  
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 More options Apr 17, 11:18 am
From: sdrubble
Date: Fri, 17 Apr 2009 08:18:55 -0700 (PDT)
Local: Fri, Apr 17 2009 11:18 am
Subject: Re: 30 day auto delete not working
Thx a lot cmgoat, but HOW LONG AGO did you try this manual deletion ?
I mean, we need at least 30 days after trying this to see if it would
work . . .

Cheers

Thiers

On Apr 17, 11:55 am, cmgoat wrote:


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scdad  
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(1 user)  More options Apr 17, 12:34 pm
From: scdad
Date: Fri, 17 Apr 2009 09:34:23 -0700 (PDT)
Local: Fri, Apr 17 2009 12:34 pm
Subject: Re: 30 day auto delete not working
I have the same problem.  In fact I found that none of my email has
ever been deleted since I opened my gmail account.  I found the
welcome to gmail message was still there!  This was bothering me a lot
since I started to use imap to manage my gmail account on a couple
computers.  I could never figure out why there were so many messages
being downloaded when it first sync'ed the account.  I finally got
tired of it and logged into gmail online and made sure I was in
"Standard View" to have access to the better selection tools.  Then I
first went to my Trash folder and found several hundred messages in
there.  I deleted everything by selecting 50 messages at a time until
it said there was nothing in there.  Then I looked in the All Mail
folder and found that all those messages that I had just deleted from
Trash were still in there!  So this time I went to my Inbox (which I
keep pretty clean) and selected all and put a star on all of those
messages.  I also looked in any other folder that I keep pretty clean
like (Sent, Starred, Drafts, etc) and made sure everything had a
Star.  Then I went back to the All Mail folder and deleted everything
that did not have a Star.  I found it worked best to start from the
oldest and work your way to the newest since as your Starred messages
start taking up the entire 50 message window before too long.  After
it looked like all Stars, I scrolled through the remaining 137
messages to make sure I really wanted to keep them all.  Then I went
to the Trash folder again and found all those messages I just delted
from All Mail in there.  Then I again deleted all of them 50 at a time
until it was empty.  Then I again went through each folder to verify
that only the Starred messages were there and it was the correct
number.

Why does gmail make all of this SOOO HAAARRRD!?!  I found one clue
during the above activities, when I delted messages from the All Mail
folder, gmail prompted me with an "Are you Sure?" message indicating
that even though it looks like there are several folders (Inbox, Sent,
Spam, etc. and I think even Trash) those are really only "views".  It
turns out there is only one copy of the actual message and that is
kept in the All Mail folder.  Sort of similar to a music manager where
you have all your songs in the Music library, but you have several
playlists where you see those same songs.  Anyway, this is how gmail
shows you the conversations without having to have several copies of
the same message.  Apparently, gmail is not smart enouph to have made
the Trash a real folder, it seems like it is just another view.  That
would explain why I can empty the Trash, but still find the messages
in the All Mail folder.

Anybody else have any comments about this?


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sdrubble  
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 More options Apr 17, 2:05 pm
From: sdrubble
Date: Fri, 17 Apr 2009 11:05:46 -0700 (PDT)
Local: Fri, Apr 17 2009 2:05 pm
Subject: Re: 30 day auto delete not working
Hi scdad,

this is of-topic on this particular issue but nevertheless I can tell
you this:

- all your mail is EITHER on AllMail or Spam or Trash at any
particular moment - if you think some email is or has been in both
AllMail or Trash at the same time, you might either have seen similar
emails (like a forwarded one with same subject for instance) or have
been tricked by email propagated from an IMAP client at different
times.

- IMAP settings on a desktop client might really play nasty tricks on
Gmail management (I for one have been fooled by these on Thunderbird),
so you better watch closely how you're setting up properties for
particular folders on your client. Issues will certainly quadruple if
you use 2 IMAP clients . . .

Good luck !!!

Thiers

On Apr 17, 1:34 pm, scdad wrote:


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scdad  
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(1 user)  More options Apr 17, 3:11 pm
From: scdad
Date: Fri, 17 Apr 2009 12:11:15 -0700 (PDT)
Local: Fri, Apr 17 2009 3:11 pm
Subject: Re: 30 day auto delete not working
Hi sdrubble,

You might be right about that, I admit I didn't look too closely to
see if the messages were indeed the same.  I will be keeping a more
careful eye on it from now on though.

You are also right about using imap and gmail, but I only started
using that in the last month or so.  So that doesn't explain why the
gmail message management wasnt working for the several months before
that since I got my account.  I think even a single imap client
doesn't work so well.  For instance, using Outlook 2003 with gmail
added via an imap connection, when I delete a message from my gmail
inbox, I found that it does delete the message from the inbox, but it
does not move it to the gmail trash, the message remains in the gmail
All Mail folder.  I have also tried using Windows Live mail with gmail
added via imap.  That seems to work a little better than Outlook 03,
but it still has the same problem when deleting messages.  I guess
until gmail can fix all of this I will just use the web interface, or
leave the imap connection so at least I know I have new mail.  I just
won't be deleting messages via imap from now on.

Thanks again for your comments


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GingerJ  
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(1 user)  More options Apr 17, 4:56 pm
From: GingerJ
Date: Fri, 17 Apr 2009 13:56:08 -0700 (PDT)
Local: Fri, Apr 17 2009 4:56 pm
Subject: Re: 30 day auto delete not working
My trash bin hasn't been deleted since about February 26th.  I find it
frustrating that we don't have a way to report the problem direct to
Google.  Its obviously a problem for a lot of people at the moment
dating from the same time and they should fix it.

On Apr 17, 2:43 pm, sdrubble wrote:


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sdrubble  
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 More options Apr 17, 8:03 pm
From: sdrubble
Date: Fri, 17 Apr 2009 17:03:29 -0700 (PDT)
Local: Fri, Apr 17 2009 8:03 pm
Subject: Re: 30 day auto delete not working
Hi scdad,

we're still off-topic here but I can't help sending you some tips
about this.

Not sure how you'd best apply this to Outlook (you'd have to to do a
lil' bit of googling), but on my Thunderbird I DON'T DELETE emails
'cause they'd go to the wrong place (not the correct Gmail's Trash
folder). I use the Nostalgy extension to easily MOVE mails to "/
[Gmail]/Trash", which IMAP points to the correct Gmail's Trash folder.
If I'd just hit "Delete" on T-Bird, the mails would go to T-Bird's
built-in "Trash" which is meaningless to Gmail's servers. Oh, and this
really might be why you were seeing stuff bothly on AllMail and on the
*false* Trash folder.

I believe that if you spend a half hour on google searching you'll
find how to correctly delete the mail in Outlook the "right" way so
that the server acts accordingly.

And BTW, don't expect Gmail to "fix" this. The way this deleting
procedure over IMAP works for Gmail has been fairly well documented
around the Internet (at least for T-Bird users). YMMV for Outlook
though . . .

Cheers

sdrubble

On Apr 17, 4:11 pm, scdad wrote:


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sdrubble  
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 More options Apr 17, 8:09 pm
From: sdrubble
Date: Fri, 17 Apr 2009 17:09:10 -0700 (PDT)
Local: Fri, Apr 17 2009 8:09 pm
Subject: Re: 30 day auto delete not working
GingerJ,

I believe this will be eventually fixed - Google will end up noticing
this, as more people will complain and this waste of storage is not in
Google interests.

As to interacting with Google, we might have surprises on April 21 as
Google Help will move out of Google Groups into a new platform. But
I'm not holding my breath for that . . .

Cheers

sdrubble


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Deja Vu2  
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 More options Apr 20, 2:00 am
From: Deja Vu2
Date: Sun, 19 Apr 2009 23:00:31 -0700 (PDT)
Local: Mon, Apr 20 2009 2:00 am
Subject: Re: 30 day auto delete not working
I am having the same problem. Spam is just sitting there and growing.
I do not like to clean manually and was hoping auto-delete will fix
it. And isn't that what Gmail says on top of the list which you click
on the spam folder. Anyway the spam counter is going up every day. I
have spam sitting since Feb 25 which is almost 55 days. Looks like
many people are facing the same issue, but Google has not noticed it.

On Apr 12, 10:18 am, cmgoat wrote:


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sdrubble  
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 More options Apr 21, 6:22 pm
From: sdrubble
Date: Tue, 21 Apr 2009 15:22:24 -0700 (PDT)
Local: Tues, Apr 21 2009 6:22 pm
Subject: Re: 30 day auto delete not working
I'm glad to report - auto-delete is seemingly working again.

Just found out that the latest item in Spam folder is now exactly 30
days old.

My Trash folder shrinked from 4257 conversations (5 days ago) to 1460.

Cheers

sdrubble


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LMckin51  
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 More options Apr 21, 11:06 pm
From: LMckin51
Date: Tue, 21 Apr 2009 20:06:36 -0700 (PDT)
Local: Tues, Apr 21 2009 11:06 pm
Subject: Re: 30 day auto delete not working
This Group is now Closed  Please Repost over on the New Gmail Help
Forum

http://www.google.com/support/forum/p/gmail?null

On Apr 21, 6:22 pm, sdrubble wrote:


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