I have a filter that matches on an email subject, and then replies
with a canned response. Unfortunately it is replying using the Return-
Path address which in this case is www-data because the email is being
sent from a form. It should be using Reply-To (per RFC) or the From:
field.
If I click Reply on the exact same message in the Inbox, it uses the
correct Reply-To address.
Hopefully this issue with Filters can be fixed quickly.
I don't think it is a bug. Automated messages like bounce messages and
vacation messages go to the envelope-sender/return path. It seems
consistent to do the same thing with canned responses.
(Technically, it depends on the content of the messsage, I suppose.
Some types of canned responses would be more appropriately sent to the
Reply-to/From. But if gmail made that optional, most people would have
no idea how to choose. So it seems better to be consistent with
vacation messages.)
> I have a filter that matches on an email subject, and then replies
> with a canned response. Unfortunately it is replying using the Return-
> Path address which in this case is www-data because the email is being
> sent from a form. It should be using Reply-To (per RFC) or the From:
> field.
> If I click Reply on the exact same message in the Inbox, it uses the
> correct Reply-To address.
> Hopefully this issue with Filters can be fixed quickly.
> I don't think it is a bug. Automated messages like bounce messages and
> vacation messages go to the envelope-sender/return path. It seems
> consistent to do the same thing with canned responses.
> (Technically, it depends on the content of the messsage, I suppose.
> Some types of canned responses would be more appropriately sent to the
> Reply-to/From. But if gmail made that optional, most people would have
> no idea how to choose. So it seems better to be consistent with
> vacation messages.)
> On Feb 24, 1:10 pm, davidddn wrote:
> > I have a filter that matches on an email subject, and then replies
> > with a canned response. Unfortunately it is replying using the Return-
> > Path address which in this case is www-data because the email is being
> > sent from a form. It should be using Reply-To (per RFC) or the From:
> > field.
> > If I click Reply on the exact same message in the Inbox, it uses the
> > correct Reply-To address.
> > Hopefully this issue with Filters can be fixed quickly.
There is always a question of interpretation, by my interpretation of
the standards (for example RFC 2821) is that Return-Path is the place
to send information about the delivery of the message to the
recipient. The vacation message is information about delayed delivery
of the message, and therefore should go to the Return-Path address. I
am backed up in my argument by two facts:
1. The unix vacation program has sent to the Return-Path for decades.
2. Mailing lists are typically setup pointing the From/Reply-To either
to the message poster or the list posting address and the Return-Path
at the list management address. To avoid flooding the list or an
individual poster with automated responses, it is crucial that these
messages go to the Return-Path address so that they can be handled by
the mailing list software.
> As the OP posted the out of office message is going against the RFC
> also.
> On Feb 24, 1:16 pm, JoshuaDPS wrote:
> > I don't think it is a bug. Automated messages like bounce messages and
> > vacation messages go to the envelope-sender/return path. It seems
> > consistent to do the same thing with canned responses.
> > (Technically, it depends on the content of the messsage, I suppose.
> > Some types of canned responses would be more appropriately sent to the
> > Reply-to/From. But if gmail made that optional, most people would have
> > no idea how to choose. So it seems better to be consistent with
> > vacation messages.)
> > On Feb 24, 1:10 pm, davidddn wrote:
> > > I have a filter that matches on an email subject, and then replies
> > > with a canned response. Unfortunately it is replying using the Return-
> > > Path address which in this case is www-data because the email is being
> > > sent from a form. It should be using Reply-To (per RFC) or the From:
> > > field.
> > > If I click Reply on the exact same message in the Inbox, it uses the
> > > correct Reply-To address.
> > > Hopefully this issue with Filters can be fixed quickly.
> There is always a question of interpretation, by my interpretation of
> the standards (for example RFC 2821) is that Return-Path is the place
> to send information about the delivery of the message to the
> recipient. The vacation message is information about delayed delivery
> of the message, and therefore should go to the Return-Path address. I
> am backed up in my argument by two facts:
That may be correct that messages about the delivery or deliverability
should go to the Return-Path. However a filter that creates an auto-
response might not necessarily be about message delivery (ie: vacation
our out-of-office).
This is a major breakage that for many people renders Filters/Canned
Reponse useless.
It needs to be at the very least an advanced option.
