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mel58  
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(1 user)  More options Sep 17 2008, 8:05 am
From: mel58
Date: Wed, 17 Sep 2008 05:05:29 -0700 (PDT)
Local: Wed, Sep 17 2008 8:05 am
Subject: How to get spam detection working again?
Hi,

When I first created my account, the spam detection was working
flawlessly. However, for some reason about 2-3 weeks ago something
changed and the floodgates opened up. Although I have been carefully
flagging spam that gets into my inbox, the detection is not getting
any better and its only picking up about 2/3 of my spam.

Is there anything else I can try to fix this?

Thanks,
Terry


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JoshuaDPS  
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 More options Sep 17 2008, 9:25 am
From: JoshuaDPS
Date: Wed, 17 Sep 2008 06:25:19 -0700 (PDT)
Local: Wed, Sep 17 2008 9:25 am
Subject: Re: How to get spam detection working again?

On Sep 17, 8:05 am, mel58 wrote:

> Hi,

> When I first created my account, the spam detection was working
> flawlessly. However, for some reason about 2-3 weeks ago something
> changed and the floodgates opened up. Although I have been carefully
> flagging spam that gets into my inbox, the detection is not getting
> any better and its only picking up about 2/3 of my spam.

> Is there anything else I can try to fix this?

Unfortunately, no. The only influence you have over the gmail spam
filter is the spam/not-spam buttons.

It isn't unusual to see temporary fluctuations in the effectiveness of
the spam filter. Perhaps you accidentally exposed your address to a
new group of spammers, or perhaps the spammers have found a new
technique to evade some of gmail's filters. You'll probably find that
it recovers after a while, especially if you continue marking spam. If
you can identify specific characteristics of the spam, you can create
a filter to automatically delete them.


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Fabier  
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(2 users)  More options Sep 17 2008, 7:50 pm
From: Fabier
Date: Wed, 17 Sep 2008 16:50:42 -0700 (PDT)
Local: Wed, Sep 17 2008 7:50 pm
Subject: Re: How to get spam detection working again?
What if it stops altogether? I haven't seen it flag a single email
(obvious ones, like emails written entirely in Russian, or including
the word viagra every viagra fifth viagra word =P).

It is getting extremely annoying and I am wondering if I somehow
disabled the spam catcher -- even though I keep marking spam.

Please help :'(.

-Dan

On Sep 17, 9:25 am, JoshuaDPS wrote:


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gnscon  
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(3 users)  More options Sep 17 2008, 9:24 pm
From: gnscon
Date: Wed, 17 Sep 2008 18:24:02 -0700 (PDT)
Local: Wed, Sep 17 2008 9:24 pm
Subject: Re: How to get spam detection working again?
On Sep 18, 9:50 am, Fabier wrote:

> What if it stops altogether? I haven't seen it flag a single email
> (obvious ones, like emails written entirely in Russian, or including
> the word viagra every viagra fifth viagra word =P).

> It is getting extremely annoying and I am wondering if I somehow
> disabled thespamcatcher -- even though I keep markingspam.

> Please help :'(.

> -Dan

I'm in the same boat. Spam filtering was working perfectly then about
4 days ago it just stopped all together. Now nothing is being marked
as spam. It's like someone just switched off the spam filter. These
messages should not be getting through even the most retarded of spam
filters so it's not a teach the filter a lesson time, because it's not
learning. It's just not there anymore.

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JoshuaDPS  
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 More options Sep 17 2008, 10:41 pm
From: JoshuaDPS
Date: Wed, 17 Sep 2008 19:41:51 -0700 (PDT)
Local: Wed, Sep 17 2008 10:41 pm
Subject: Re: How to get spam detection working again?
Have you checked your filters? Do any of them have "never send to
spam" checked?

On Sep 17, 7:50 pm, Fabier wrote:


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gnscon  
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 More options Sep 18 2008, 2:56 am
From: gnscon
Date: Wed, 17 Sep 2008 23:56:54 -0700 (PDT)
Local: Thurs, Sep 18 2008 2:56 am
Subject: Re: How to get spam detection working again?
On Sep 18, 12:41 pm, JoshuaDPS wrote:

> Have you checked your filters? Do any of them have "never send tospam" checked?

> On Sep 17, 7:50 pm, Fabier wrote:

I have no filters.

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fordje1  
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(2 users)  More options Sep 18 2008, 5:11 am
From: fordje1
Date: Thu, 18 Sep 2008 02:11:56 -0700 (PDT)
Local: Thurs, Sep 18 2008 5:11 am
Subject: Re: How to get spam detection working again?
 Hi,

I may be new on this, but the reason i'm visiting this group is just
what this is about.

SInce a day or 4 it looks like teh Gmail Spam filter was switched off.
I wondered if there was a technical problem (could be..) but it
doens't seem te be so. I'm receiving a bulk of spam and none of the
messages are detected by the filter. Tough untill an few days ago this
spam filter was working perfectly and none of the settings were
changed.

Is there a problem at Google's system?

On 18 sep, 04:41, JoshuaDPS wrote:


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stoffel  
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(1 user)  More options Sep 18 2008, 8:04 am
From: stoffel
Date: Thu, 18 Sep 2008 05:04:52 -0700 (PDT)
Local: Thurs, Sep 18 2008 8:04 am
Subject: Re: How to get spam detection working again?
i have exactly the same problem and am going crazy trying to find a
way to contact google. i had a spam quota of 1% unter sometime
yesterday, when it changed to 99% spam from one minute to the next.
clearly the spam filter just stopped working altogether.

does google have ANY way of contacting them? even a 900 number would
be alright. are they even reading this forum? :-(

On Sep 18, 11:11 am, fordje1 wrote:


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JoshuaDPS  
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(1 user)  More options Sep 18 2008, 9:15 am
From: JoshuaDPS
Date: Thu, 18 Sep 2008 06:15:41 -0700 (PDT)
Local: Thurs, Sep 18 2008 9:15 am
Subject: Re: How to get spam detection working again?
There are "gmail guides" that read this forum. Perhaps one of them
will comment.

I have seen a few threads like this over the last couple days, so it
is possible there is a bug affecting some quantity of users. (My gmail
spam filter is working just as well as always.)


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Killgrove  
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(1 user)  More options Sep 18 2008, 9:29 am
From: Killgrove
Date: Thu, 18 Sep 2008 06:29:04 -0700 (PDT)
Local: Thurs, Sep 18 2008 9:29 am
Subject: Re: How to get spam detection working again?
Yeah, this seems to be a last-7-days sort of problem.  It's not
completely systemic, though.  No one else I know with gmail is having
this problem.  I guess I'll set up a new gmail account, forward all my
mail, and hope it works better this time.

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leon14850  
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 More options Sep 18 2008, 9:35 am
From: leon14850
Date: Thu, 18 Sep 2008 06:35:18 -0700 (PDT)
Local: Thurs, Sep 18 2008 9:35 am
Subject: Re: How to get spam detection working again?
Me too. I've been getting gobs of spam in my inbox for the last
several days. It's happening in both my regular GMail and hosted
domain GMail accounts. Google, please address this! I can barely keep
up with all this spam!

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heather.reichgott  
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 More options Sep 18 2008, 11:33 am
From: heather.reichgott
Date: Thu, 18 Sep 2008 08:33:07 -0700 (PDT)
Local: Thurs, Sep 18 2008 11:33 am
Subject: Re: How to get spam detection working again?
Me too, just within the last 3 days.  Some messages still go to the
spam folder, but 100-200 per day come to my inbox.

On Sep 18, 9:35 am, leon14850 wrote:


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mister seven  
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 More options Sep 18 2008, 2:22 pm
From: mister seven
Date: Thu, 18 Sep 2008 11:22:32 -0700 (PDT)
Local: Thurs, Sep 18 2008 2:22 pm
Subject: Re: How to get spam detection working again?
This is different. I've experienced the temporary fluctuations you
speak of before, and I always shrug it off realizing that spam is an
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always tapers off and gets right.

This is totally different. This is like the spam filter got partially
switched off, a flood of painfully obvious spam, with some users
reporting hundreds getting through into their inbox and almost nothing
getting to the spam folder. It feels more like a problem on Gmail's
side, not a sudden increase in brilliant spamming technique or
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On Sep 17, 6:25 am, JoshuaDPS wrote:


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JoshuaDPS  
View profile  
 More options Sep 18 2008, 2:46 pm
From: JoshuaDPS
Date: Thu, 18 Sep 2008 11:46:04 -0700 (PDT)
Local: Thurs, Sep 18 2008 2:46 pm
Subject: Re: How to get spam detection working again?

On Sep 18, 2:22 pm, mister seven wrote:

> This is totally different. This is like the spam filter got partially
> switched off, a flood of painfully obvious spam, with some users
> reporting hundreds getting through into their inbox and almost nothing
> getting to the spam folder. It feels more like a problem on Gmail's
> side, not a sudden increase in brilliant spamming technique or
> accidentally getting on a spammer's list. Look:

Based on the accumulated evidence, I agree that is how it looks.

I'm pretty sure the guides have read these threads by now, so let's
give them a little time to look into it and see if something needs to
be tweaked.


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Gmail Guide Yellow Google employee  
View profile  
 More options Sep 18 2008, 2:59 pm
From: Gmail Guide Yellow
Date: Thu, 18 Sep 2008 11:59:31 -0700 (PDT)
Local: Thurs, Sep 18 2008 2:59 pm
Subject: Re: How to get spam detection working again?
Hi everyone,

Thanks for your reports. We identified a problem with our
classification rules and have just fixed it. Please let me know if you
continue to experience this problem. Specifically, let me know if:

- You are seeing the majority of your spam messages in your inbox
instead of in Spam.
- You see lots of legitimate messages placed in the Spam folder by
mistake.

Thanks,

Sarah
Gmail Guide Yellow

On Sep 18, 11:46 am, JoshuaDPS wrote:


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jvanpassel  
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 More options Sep 18 2008, 3:49 pm
From: jvanpassel
Date: Thu, 18 Sep 2008 12:49:19 -0700 (PDT)
Local: Thurs, Sep 18 2008 3:49 pm
Subject: Re: How to get spam detection working again?
Dear all, Dear Sarah,

I'll will wait a couple of day's more to see if the fix will work
cause so far for me it did not.

I am still (21:44pm Spain-Europe) getting Spam directly into my in box
and not into my Spam folder,..I have tried to stop most of the spam
messages using filters but they also don't seem to work. Everything
was working fine until 3 or 4 days ago.

Best regards and good luck,..

Jerome

On 18 sep, 20:59, Gmail Guide Yellow wrote:


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alanah  
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 More options Sep 18 2008, 4:20 pm
From: alanah
Date: Thu, 18 Sep 2008 13:20:46 -0700 (PDT)
Local: Thurs, Sep 18 2008 4:20 pm
Subject: Re: How to get spam detection working again?
For the 2-3 years that I have used Gmail I have seriously had about 4
pieces of spam each year ever make its way through to my spam
folder...a fact which I have boasted about several times! But like
many of you, for the last month my spam folder has been inundated with
spam and its super annoying! Especially as there is NO WAY of
contacting anyone at Gmail! SOMEONE AT GMAIL HELP!!! DO SOMETHING
PLEASE! =)

On Sep 19, 6:59 am, Gmail Guide Yellow wrote:


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Gmail Guide Yellow Google employee  
View profile  
 More options Sep 18 2008, 7:29 pm
From: Gmail Guide Yellow
Date: Thu, 18 Sep 2008 16:29:29 -0700 (PDT)
Local: Thurs, Sep 18 2008 7:29 pm
Subject: Re: How to get spam detection working again?
Hi guys,

I'd like to clarify -- if you're getting spam in the Spam folder, then
our filters are doing their job! alanah, most likely a spammer got
hold of or guessed your email address. It's unfortunate, but a very
common occurrence.

jvanpassel, are you getting a lot of mail in your Spam folder too? Or
is all the spam going to your inbox? If you're seeing several hundred
spam messages in your Spam folder, it's normal to see a few in your
inbox. But if you're hardly seeing any spam in your Spam folder, and
lots in your inbox, I'd like to take a look.

Let me know,

Sarah
Gmail Guide Yellow

On Sep 18, 1:20 pm, alanah wrote:


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stoffel  
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 More options Sep 19 2008, 5:02 am
From: stoffel
Date: Fri, 19 Sep 2008 02:02:21 -0700 (PDT)
Local: Fri, Sep 19 2008 5:02 am
Subject: Re: How to get spam detection working again?
thank you for the fix. indeed it is all working again now.

On Sep 18, 8:59 pm, Gmail Guide Yellow wrote:


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leon14850  
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 More options Sep 19 2008, 10:13 am
From: leon14850
Date: Fri, 19 Sep 2008 07:13:16 -0700 (PDT)
Local: Fri, Sep 19 2008 10:13 am
Subject: Re: How to get spam detection working again?
My accounts appear to be fixed. Thanks!

On Sep 18, 2:59 pm, Gmail Guide Yellow wrote:


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gnscon  
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 More options Sep 19 2008, 7:19 pm
From: gnscon
Date: Fri, 19 Sep 2008 16:19:56 -0700 (PDT)
Local: Fri, Sep 19 2008 7:19 pm
Subject: Re: How to get spam detection working again?
On Sep 19, 4:59 am, Gmail Guide Yellow wrote:

Mine appears to be fixed now also. Thanks.

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BlazeEage  
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 More options Sep 19 2008, 8:30 pm
From: BlazeEage
Date: Fri, 19 Sep 2008 17:30:34 -0700 (PDT)
Local: Fri, Sep 19 2008 8:30 pm
Subject: Re: How to get spam detection working again?
Is the spam IN gmails spam box or is the spam totally bypassing it?

While I've noticed an uptick in spam, 99% of it IS in gmails spam box.

I understand it's working, I think, but why do I get 20 or more spams
a day?


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JoshuaDPS  
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 More options Sep 20 2008, 1:58 pm
From: JoshuaDPS
Date: Sat, 20 Sep 2008 10:58:22 -0700 (PDT)
Local: Sat, Sep 20 2008 1:58 pm
Subject: Re: How to get spam detection working again?

On Sep 19, 8:30 pm, BlazeEage wrote:

> Is the spam IN gmails spam box or is the spam totally bypassing it?

> While I've noticed an uptick in spam, 99% of it IS in gmails spam box.

> I understand it's working, I think, but why do I get 20 or more spams
> a day?

There are lots of reasons why you might get lots of spam. They
include:

- Dictionary spammers who randomly guess millions of account names at
gmail and keep sending to the ones that don't bounce.
- Giving out your email address on a website where it was leaked
accidentally or deliberately to spammers.


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bumbleb  
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 More options Sep 23 2008, 10:16 am
From: bumbleb
Date: Tue, 23 Sep 2008 07:16:37 -0700 (PDT)
Local: Tues, Sep 23 2008 10:16 am
Subject: Re: How to get spam detection working again?
Hi Sarah & all,

Like many, I've been flooded with an exceptionally high volume of
SPAMs lately - this morning's count alone > 50 into my spam folder +
some into my inbox. I'm normally quite "conservative" in gmail usage,
don't response to unsolicited or junk mails, and forward incoming
mails claiming to be from known banking/financial concerns directly to
their respective Internet Security email sites.

I've read all comments in this discussion. Filters no longer seem to
work, and characteristics of subject matter received get broader and
broader, typically from noxious frauds to disgusting adverts.

[Last week I even got a ridiculous one with letterhead claiming to be
in response from the US Federal Bureau of Investigation. I printed it
out and sent it c/o US Embassy's attention].

Can one have spams AUTOMATICALLY and IMMEDIATELY deleted as it comes?
Help!!!!

On Sep 19, 12:29 am, Gmail Guide Yellow wrote:


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JoshuaDPS  
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 More options Sep 23 2008, 10:27 am
From: JoshuaDPS
Date: Tue, 23 Sep 2008 07:27:36 -0700 (PDT)
Local: Tues, Sep 23 2008 10:27 am
Subject: Re: How to get spam detection working again?
Getting lots of spam in your spam folder is not at all unusual and
does not indicate any problem with your account. In fact, it indicates
that gmail's spam filter is working effectively.

Gmail has made a design decision not to automatically delete incoming
spam. This allows you to verify the filtering for accuracy if you
wish. If you aren't getting non-spam in your spam folder, you should
simply ignore it. Spam in your spam folder isn't doing you any harm
and will automatically go away after 30 days.

On Sep 23, 10:16 am, bumbleb wrote:


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