IMPORTANT -- SEARCH THE GROUP BEFORE POSTING AND INCLUDE THE INFO
BELOW IN YOUR POSTS!
To report a BUG or ask a QUESTION, please put the info below in the
subject and body of your post using the templates provided (copy and
paste!) if you want to get accurate answers. Without this info, nobody
can truly understand the issue because there are so many device types
and two ways to get Gmail on your mobile - WEB or APP - so please be
specific.
While we can't promise that we'll respond to every post, this
important info helps identify potential bugs that need to be tested
further, lets us know if multiple users are experiencing the same
issue, and of course allows your fellow users to search for and answer
your questions as well. Thanks in advance!
Cheers,
Mobile Guide
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SUBJECT: Gmail version (Web or App) - Device type - Brief Summary of
Issue
BODY: (just copy and paste into your post - glossary below!):
* Device model:
* Mobile service provider:
* Mobile OS and version:
* Mobile Browser:
* Country:
* Issue Summary:
o Expected result -
o Actual result -
o Steps to reproduce -
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GLOSSARY
* Device model - ex: iPhone, Motorola Q, BlackBerry 8700, Samsung
A800.
* Mobile service provider - ex: AT&T, Sprint, Vodafone, Airtel,
KDDI.
* Mobile OS and version - ex: Symbian S60, Windows Mobile 6,
BlackBerry, Palm.
* Mobile Browser - ex: BlackBerry browser, Internet Explorer
Mobile, Safari, Opera Mini.