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Discussions > Chats and Contacts > Comcast and Google Video drop out
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jfaughnan  
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 More options Dec 12 2008, 1:26 pm
From: jfaughnan
Date: Fri, 12 Dec 2008 10:26:56 -0800 (PST)
Local: Fri, Dec 12 2008 1:26 pm
Subject: Comcast and Google Video drop out
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During a meeting today the video connection to a remote user was
dropping every 10-30 minutes. That user had a VPN connection on a
separate machine that was also dropping at the same time.

The meeting was setup as follows (no VPN involved in this case)

1. Corporate machine (XP) with GVC/Firefox
2. Remote user machine OS X with GVC/Safari
3. Remote machine on Comcast modem.

Because the user was dropping an unrelated (different machine) VPN
connection at the same time as the GVC session we suspect a Comcast
problem

In some early research we find many, many complaints about OS X iChat
use with Comcast, and even more comments about VPN unreliability with
Comcast @Home.

Are there known issues with Comcast @Home service and Google Video
Chat?

Are there any workarounds?

Thanks!
john

tags: jfaughnan, jgfaughnan, comcast, packet shaping, Google Video
Chat, google videoconferencing, drop-off, drop-out, dropout, session
drop, failure, broken, bug, video-conferencing, cable modem


 
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Discussion subject changed to "Google Video Chat OS X and VPN - problems" by jfaughnan
jfaughnan  
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 More options Dec 22 2008, 12:11 am
From: jfaughnan
Date: Sun, 21 Dec 2008 21:11:40 -0800 (PST)
Local: Mon, Dec 22 2008 12:11 am
Subject: Google Video Chat OS X and VPN - problems
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I've been testing Google Video Chat over our corporate connections.

The Windows client seems pretty stable.

The OS X client with XP machine where there are no weird firewall or
VPN issues. When I put VPN into the equation the XP to XP clients
survive, but the OS X to XP clients fail -- sometimes immediately,
sometimes after a few minutes.

john

On Dec 12, 12:26 pm, jfaughnan wrote:


 
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