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Message from discussion Temporary Error (502)
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Gmail Guide Google employee  
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 More options Aug 11 2008, 7:35 pm
From: Gmail Guide
Date: Mon, 11 Aug 2008 16:35:13 -0700 (PDT)
Local: Mon, Aug 11 2008 7:35 pm
Subject: Re: Temporary Error (502)
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Users who were temporarily affected by the 502 errors should now be
able to access their account. Thanks for your patience while we worked
to resolve this issue for everyone.

Thanks,
Gmail Guide

On Aug 11, 3:30 pm, Gmail Guide wrote:

> Update - engineers have pinpointed the issue causing the 502 errors
> and it looks as if users should start to regain normal functioning of
> their account. Thanks for being patient while we worked to sort out
> this problem.

> Thanks,
> Gmail Guide

> On Aug 11, 3:19 pm, Gmail Guide wrote:

> > Update - we have confirmed that affected users may also be able to
> > access their account with Gmail's basic HTML view. You can access this
> > via:http://mail.google.com/mail/?ui=html

> > Summary - users are receiving 502 errors when attempting to access
> > their accounts via the web interface. There are a few ways that you
> > may still be able access your account:

> > 1. basic HTML view (http://mail.google.com/mail/?ui=html)
> > 2. IMAP access
> > 3. POP access
> > 4. iGoogle

> > On Aug 11, 2:47 pm, Gmail Guide wrote:

> > > Update: We are still investigating the 502 errors, but are receiving
> > > reports that users are still able to access their accounts via IMAP,
> > > POP access, and iGoogle.

> > > On Aug 11, 2:31 pm, Gmail Guide wrote:

> > > > The Gmail team is currently aware of a subset of users being affected
> > > > by the 502 error on login. Our engineers are looking into the issue
> > > > and we will provide updates here as they become available.

> > > > Thanks,
> > > > Gmail Guide


 
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