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vandywolfer  
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  More options May 7, 6:35 pm
From: vandywolfer
Date: Wed, 7 May 2008 15:35:35 -0700 (PDT)
Local: Wed, May 7 2008 6:35 pm
Subject: Chatback to Multiple Accounts
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I currently have LivePerson for live chat help implemented for the
company I work for, but am curious as to how I could combine our
Google Apps with chatback to replace this?

The only option I can think of would be to create several chatback
badges to generic accounts [email address] and then the user
could select the available operator.

Is there a way to 'route' a chat to an available status chatter?

Thanks!

Ryan


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mail2dny  
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  More options Jun 13, 10:55 am
From: mail2dny
Date: Fri, 13 Jun 2008 07:55:09 -0700 (PDT)
Local: Fri, Jun 13 2008 10:55 am
Subject: Re: Chatback to Multiple Accounts
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i came here to ask exactly this same question.

is it possible we have only one chatback gadget on the web,
but when visitor start the chat, the messages sent to multiple gtalk
account

i really like to see this feature in very near future.

tia
http://it.dennyhalim.com/

On May 8, 5:35 am, vandywolfer wrote:


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