[mailto:EmergingCommunications-public-general@googlegroups.com] On Behalf Of
Tim H. Panton
Sent: Saturday, March 01, 2008 15:56
To: EmergingCommunications-public-general@googlegroups.com
Subject: [eComm.General] Re: What would your perfect phone be?

Found it.

http://www.intervoice.com/index.php/post_show_demo.html

----- Original Message -----
From: "Lee Dryburgh" <drybur...@gmail.com>
To: EmergingCommunications-public-general@googlegroups.com
Sent: 01 March 2008 19:30:15 o'clock (GMT) Europe/London
Subject: [eComm.General] Re: What would your perfect phone be?

URL would be nice.

On 01/03/2008, Tim Panton <t...@westhawk.co.uk> wrote:

>  on that note , there's a really nice demo on the intervoice site where
>  he books a flight with his cellphone.
>  The interesting bit is that he does it hands free, while looking at
>  their booking web app on his cell's browser.
>  The interface lets him choose what medium to use, so he says the date,
>  but clicks on the flight selection.
>  All along the Ivr and the screen are kept in sync.

>  Simple, but stunning.

>  if anyone wants, I will try and dig out the URL.

>  Sent from my iPhone

>  On Mar 1, 2008, at 16:02, Lee <drybur...@gmail.com> wrote:

>  > Paul can you expand on what you mean when you said "But, we also
>  > haven't really done much with the voice itself."?

>  > Regards

>  > Lee

>  > On Mar 1, 4:46 pm, "Paul Golding" <goldi...@gmail.com> wrote:
>  >> Good point Adrian. Conversation and voice are not synonymous. Multi-
>  >> modal
>  >> conversations, lifestreaming, and telepresence are undoubtedly the
>  >> future of
>  >> 'augmented' human interaction - not necessarily at a distance either.

>  >> On top of this, there is still plenty of innovation to be had in
>  >> the vocal
>  >> part of human interaction, which largely remains untouched by
>  >> technology
>  >> except carrying it over long distances - telephony. There has been
>  >> little
>  >> technological innovation based on speech processing, whether in the
>  >> control
>  >> plane or the content plane. Much of the efforts with VoIP have
>  >> focussed on
>  >> the control plane only - SIP 'signalling' and so forth, and we
>  >> haven't seen
>  >> much yet in terms of voice mash-ups etc. But, we also haven't
>  >> really done
>  >> much with the voice itself.

>  >> That aside, there's plenty of mileage to reinvent the 'phone' part
>  >> of mobile
>  >> devices whilst a distinct 'phone function' exists, most likely for
>  >> a few
>  >> years to come due to the momentum behind the thing we call 'mobile
>  >> telephony' versus 'mobile computing.' iPhone has given us 'visual
>  >> voicemail', which seems useful, but there are lots of other ideas
>  >> out there
>  >> and many still to be invented.

>  >> On Sat, Mar 1, 2008 at 3:01 PM, adrian cockcroft
>  >> <adrian.cockcr...@gmail.com>
>  >> wrote:

>  >>> The central position of short one-to-one voice based conversations
>  >>> in
>  >>> this discussion is an anachronism imposed by the limitations of
>  >>> technology, complexity and cost.

>  >>> Conversations include various forms of presence/location indication,
>  >>> instant/SMS messaging, email, social-nets, voice and video, and are
>  >>> inherently many to many.

>  >>> Look at the feature set and usage patterns of tools like Skype to
>  >>> see
>  >>> the trend. Turn on a skype video call with someone and just leave it
>  >>> on for a few hours in the background, no need to actually talk all
>  >>> the
>  >>> time. I've done this with my wife when I'm staying away from home.

>  >>> Think about a portable always-on full featured copy of Skype in your
>  >>> pocket, broadcasting your presence, location, ambience (local
>  >>> sounds)
>  >>> and video of your surroundings. Think of kids growing up with that
>  >>> capability and their ability to manage and filter presence streams.
>  >>> How about having your partner's presence running in your background
>  >>> all the time, intimately binding you together. It may creep you out,
>  >>> but give some teenagers that capability and you will see a new breed
>  >>> of behaviors.

>  >>> Adrian

>  >>> On Sat, Mar 1, 2008 at 6:23 AM, pgolding <goldi...@gmail.com> wrote:

>  >>>>  Hi Lee

>  >>>>  I read Brough's blog response to this question. He reframed your
>  >>>>  question by suggesting that the word "phone" was too limiting.
>  >>>> That's
>  >>>>  true if you have something else in mind other than telephony,
>  >>>> which
>  >>>>  clearly the commentator's on this thread all do. I'm not
>  >>>> dismissing
>  >>>>  the importance of discussing the perfect mobile device - and there
>  >>>>  have been various attempts to universally categorise and define
>  >>>> such a
>  >>>>  device - but I think that it would still be an interesting
>  >>>> discussion
>  >>>>  to brainstorm the ideal *phone* too.

>  >>>>  We have grown used to two things. Firstly, that telephony is just
>  >>>>  about vocalising at a distance, and that's it. Secondly, that
>  >>>>  telephony networks are meant to be transparent - that they are
>  >>>> only
>  >>>>  meant to collapse distance (tele) to nothing, not anything else.
>  >>>> These
>  >>>>  two ideas have led to a strong mindset that telephony is a done
>  >>>> deal -
>  >>>>  there's nothing more to add. This mindset is so pervasive that
>  >>>> even
>  >>>>  VoIP is seen to be 'telephony' over a transparent network, just
>  >>>> we're
>  >>>>  doing it more efficiently using IP etc. Furthermore, many
>  >>>> commentators
>  >>>>  with software/IP backgrounds often talk about voice as 'just
>  >>>> another
>  >>>>  mode' of communication. In other words, they have collapsed all
>  >>>> the
>  >>>>  potential of voice into a single dimension - just another mode.
>  >>>> In an
>  >>>>  era of massive computing power and signal processing advances,
>  >>>> there
>  >>>>  is still so much that can be done with voice, especially if it
>  >>>> were
>  >>>>  available to innovators via an open platform, not a closed switch.

>  >>>>  Think of it this way. Berner's Lee asked the question 'what can
>  >>>> i do
>  >>>>  with the humble page of a science journal if I use a computer?'
>  >>>> and we
>  >>>>  ended up with the web page and a loci of innovation that seems
>  >>>> to have
>  >>>>  no bounds. What if we ask 'what can i do with the humble
>  >>>> conversation
>  >>>>  if i use a computer?' and we end up with the......????

>  >>>>  Given that conversations take place in all kinds of contexts and
>  >>>>  places - the fact that we have a mobile device with us makes it
>  >>>> the
>  >>>>  ideal platform with which to reinvent voice-based communications.

>  >>>>  On 25 Feb, 19:18, Lee <drybur...@gmail.com> wrote:
>  >>>>  > Lets start a thread to gather thoughts on what the perfect phone
>  >>> would
>  >>>>  > be. I'd came across the OHA magic phone video (
>  >>> http://www.youtube.com/
>  >>>>  > watch?v=jWtFeIw8MVM) which got my mind thinking about
>  >>>> gathering more
>  >>>>  > serious input from others.

>  >>>>  > I will throw in one just to start with: a perfect phone would
>  >>>> help
>  >>> two
>  >>>>  > parties meeting up to find each other simply by showing Left/
>  >>>> Right/
>  >>>>  > Forward/Back arrows. This would save the ~4 calls I need to
>  >>>> place,
>  >>>>  > getting irratated each time to ask my partner "where exactly are
>  >>> you?"
>  >>>>  > when we both arrange to meet out somwhere new (her responses are
>  >>>>  > somewhat vague). It would also be nice if it could show you
>  >>>> what mode
>  >>>>  > of transportation the other person was on (fairly easy to work
>  >>>> out I
>  >>>>  > believe with a cheap accelerometer) - this would mean you
>  >>>> would know
>  >>>>  > when the other person had actuall left the house etc. so you
>  >>>> could
>  >>>>  > factor that in so as not to arrive too early.

>  >>>>  > I've got plenty more...But lets see what others have in mind.

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