How to
Have a Great Conversation with Anyone
The art
of conversation takes practice, and is not as hard as you might think. It will
take some knowledge, practice, and patience, and you can learn to relax and
enjoy a great conversation.
With
these tips you will be well on your way to having a good, meaningful and
entertaining conversation with anyone!
- Make a good first impression.
Smile, ask questions that require more than a yes/no answer, and really
listen. Maintain eye contact and keep as friendly and polite as possible.
- Listen. This is
the most important part of any conversation. You might think a
conversation is all about talking, but it will not go anywhere if the
listener is too busy thinking of something to say next. Pay attention to
what is being said. When you talk to the other person, injecting a thought
or two, they will often not realize that it was they who did most of the
talking, and you get the credit for being a good conversationalist - which
of course, you are!
- Find out what the other person is
interested in. You can even do some research in advance when
you know you will have an opportunity to talk with a specific person.
Complimenting them is a great place to start. Everyone likes sincere
compliments, and that can be a great ice-breaker.
- Ask questions.
What do they like to do? What sort of things have they done in their life?
What is happening to them now? What did they do today or last weekend?
Identify things about them that you might be interested in hearing about,
and politely ask questions. Remember, there was a reason that you wanted
to talk to them, so obviously there was something about them that you
found interesting.
- Forget yourself.
Dale Carnegie once said, "It's much easier to become
interested in others than it is to convince them to be interested in
you." If you are too busy thinking about yourself, what you look
like, or what the other person might be thinking, you will never be able
to relax. Introduce yourself, shake hands, then forget yourself and focus
on them instead.
- Practice active listening skills.
Part of listening is letting the other person know that you are listening.
Make eye contact. Nod. Say "Yes," "I see,"
"That's interesting," or something similar to give them
clues that you are paying attention and not thinking about something else
- such as what you are going to say next.
- Ask clarifying questions. If
the topic seems to be one they are interested in, ask them to clarify what
they think or feel about it. If they are talking about an occupation or
activity you do not understand, take the opportunity to learn from them.
Everyone loves having a chance to teach another willing and interested
person about their hobby or subject of expertise.
- Paraphrase back what you have
heard, using your own words. This seems like an easy
skill to learn, but takes some practice to master. Conversation happens in
turns, each person taking a turn to listen and a turn to speak or to respond.
It shows respect for the other person when you use your "speaking
turn" to show you have been listening and not just to say something
new. They then have a chance to correct your understanding, affirm it, or
embellish on it.
- Consider your response before
disagreeing. If the point was not important, ignore it
rather than risk appearing argumentative. If you consider it important
then politely point out your difference of opinion. Do not disagree merely
to set yourself apart, but remember these points:
- It is the differences in
people–and their conversation–that make them interesting.
- Agreeing with everything can kill
a conversation just as easily as disagreeing with everything.
- A person is interesting when they
are different from you; a person is obnoxious when they can not agree
with anything you say, or if they use the point to make themselves appear
superior.
- Try to omit the word
"but" from your conversation when disagreeing as this word
often puts people on the defensive. Instead, try substituting the word
"and", it has less of an antagonistic effect.
- Consider playing devil's
advocate - which requires care. If your conversation
partner makes a point, you can keep the conversation going by bringing up
the opposite point of view (introduce it with something like "I
agree, and…"). If you overuse this technique, however, you
could end up appearing disagreeable or even hostile.
- Do not panic over lulls.
This is a point where you could easily inject your thoughts into the
discussion. If the topic seems to have run out, use the pause to think for
a moment and identify another conversation topic or question to ask them.
Did something they said remind you of something else you have heard,
something that happened to you, or bring up a question or topic in your
mind? Mention it and you'll transition smoothly into further
conversation!
- Know when the conversation is over.
Even the best conversations will eventually run out of steam or be ended
by an interruption. Shake hands with the other person and be sure to tell
them you enjoyed talking with them. Ending on a positive note will leave a
good impression and likely bring them back later for more!
Warnings
- Choose carefully when asking personal
questions. You do not want to venture into overly personal issues. Even if
the other person might be willing to talk about it, you may end up
learning things that you really do not want to know. You certainly do not
want the other person to think afterward that you coerced them into
revealing personal information.
- Be sincere! Compliments are great, but too much
flattery is obvious and will reveal you as being insincere.
- Beware of topics that can be inflammatory -
such as religion and politics - and don't venture into them unless
you know the person has roughly the same convictions as you, or the
circumstances otherwise allow for pleasant discussion. Again, it's
fine to disagree and can be nice to talk about differences, but it can also
be a quick step toward an argument.
- Try not to argue! You do not have to agree with
everything someone says, but you do not have to tell them all about how
you disagree. If you feel the need to explain an opposing viewpoint,
express it simply and without putting the other person on the defensive.
It is better to simply change the subject in a casual conversation than to
get involved in an argument.
- Try not to nod or respond with
"Yes" and "I see" so much. It might make the
person think you are bored and sometimes it may seem like you are rushing
them along. Never say anything hurtful or offensive to the other person,
this may project a bad feeling between you.
- If it is a planned conversation, try listening
to the news in case you run out of thing to say, it is always a good
solution.
- Also try not to cut the person off
mid-sentence. It seems disrespectful and it makes it seem like what you
have to say is more important than what the other person has to say. Let
the person finish their thoughts and then continue on with thoughts of
your own.
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