I called DirecTV last night because I'm having this exact problem (I
thought for sure it was my receiver before I called that I put a
heatsink on the processor... no luck though). After I finally got
through (first couple times, the line was BUSY) the tech said as soon
as he answered, "Let me guess, your receiver is turning itself off and
back on". So DirecTV is definately aware of the problem.
Unfortunatly, the tech said he didn't know what was causing the
problem, he just guessed it was probably a recent software update and
that they were working on a fix. He also said he'd credit my account
for the downtime, so I'll follow up with DirecTV on this once the
problem is fixed.
My DirecTV receiver model is Hughes GAEB0A located in the Seattle-metro
area and 89-92% signal quality (100% on the local channel
transponders).
mountain352.at.netscape.net wrote:
> Same problem here in northern CA. The first thing I noticed was on
> Monday evening the screen went to all black and white. It stayed that
> way for about half an hour, then came back. After that it started
> resetting itself about every 20-30 minutes. By last night it was down
> to every 8-10 minutes. It stopped about 10'oclock last night, but
it's
> back at about 20-30 minutes today. You can tell when it's about to
trip
> because it goes all hinky about a minute or so before it flips out.
> Symptoms range from going to big colored dots, like the dish has snow
> on it., to losing the OSD, or just going to a solid color screen,
> usually green or grey. I even tried moving the box off the top of the
> TV and pointing a fan at the grill, no joy.
> Before going on hold for twenty minutes and then being walked through
a
> pointless script I decided the see if anyone else was having the same
> problem, I'm glad I did.
> I've got a model: GAEBOA
> If anyone has spoken to DTV about this Il'd be interested in finding
> out what they were told.
> ----------------------
> Glenn Pavlovic
> Motto: I am what I choose to be, for which I make no apologies, no
> excuses.
> String Trimmer Support Wheels
> http://www.weedwheels.com
> The email given with this posting is a circular file account so don't
> even bother sending to it.
