Date: January 20, 2008 7:34:40 PM PST
Subject: Microcredit pioneer describes "social business" (MI/SeattleTimes)
[Muhammad Yunus spoke Wednesday at the Milken Institute here in Santa
Monica. His story is inspiring. He is achieving social change through
indirect means. The full audio of his talk is available at the first url.
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Creating a World Without Poverty
Muhammad Yunus
As if being awarded the Nobel Peace Prize weren’t enough, Muhammad Yunus has
set his sights on a new goal: turning the entire current cannon of business
thought on its head. As captured in his latest book, Creating a World
Without Poverty, Yunus is determined to bring about a tremendous change in
our current understanding of what it really means to turn a profit.
Speaking to a standing-room-only crowd at the Milken Institute, he outlined
his past innovations in micro-credit – which have provided the poorest
citizens of Bangladesh with previously unheard-of access to credit, breaking
the cycle of poverty for thousands of families in rural and urban areas
alike.
Building on the lessons and successes of Grameen Bank and Grameenphone (for
more on this, see Muhammad Yunus and Mike Milken: A Conversation), Yunus is
now turning his attention to the development of “social businesses” – a
revolutionary concept that measures return on investment in social outcomes
rather than financial gain. Such outcomes might include the number of
children with improved health, the gallons of potable water delivered to
regions with unsafe water supplies, or the kilowatts of energy powering a
village that previously had no electricity.
According to Yunus, current economic and financial philosophy misses the
entirety and the potential of human beings.
“Economics has discarded everything that makes humans interesting,” he said,
noting that “Human beings are much bigger than money machines,” he said.
While the profit motive is part of the picture, the fundamental desire to do
good has been overlooked by academics and practitioners alike. Yunus insists
that this impulse has a place in economics—and he characterizes the missing
piece of the puzzle as “non-loss, non-dividend companies.”
Funding a social business is not like donating to charity. Yunus believes
that social business investors can and should expect to recover their
initial outlay. The return on that investment, however, will not be a
financial dividend, but a tangible social benefit. The business still has
the imperative to be successful in order to repay its initial investors and
to grow the operation, but its ultimate success will be measured by how well
it achieves its stated social objective. As an additional benefit, the
recouped initial investment can be recycled into new social businesses over
and over.
Yunus pointed to a successful social business that is already up and
running: a venture established by Grameen Bank and Dannone. The company
produces an affordable yogurt enriched with nutrients that are desperately
needed by impoverished children in Bangladesh. Grameen Bank and Dannone will
be able to recover their investment in the enterprise, but both seek a rate
of return measured in healthier children, not as a percentage of profits.
While there is no direct profit from this endeavor, Yunus commented on the
incredible public relations boost for Dannone since the project’s inception.
Additional markets ripe for the social business model include clean water,
housing, vaccines and energy. Yunus noted that there is a tremendous energy
shortage in rural Bangladesh; 70 percent of the population has no access to
electricity. At the Milken Institute Forum, he challenged his audience to
develop a solar panel that could be sell for $1.50, as opposed to the
current price of $3.00. Unlike many other technologies, solar panels have
not seen a price drop. “This technology is stuck,” observed Yunus.
Nevertheless, solar panels represent a tremendous opportunity for launching
a social business. Yunus promises that if a company out there can figure out
how to provide the product at the lower price, he will put solar panels in
every home in Bangladesh. This would not only improve the lives of 70
percent of the Bangladeshi population—but do it with a clean, renewable
energy source.
Yunus does not see social businesses as a concept that is limited to
Bangladesh or the developing world. He believes it can work right here in
the United States—and he noted that if he were to develop a new U.S. social
business, he would concentrate on providing health insurance to the
uninsured. The social business model might be the perfect solution, since
the current profit model has not been able to provide the service.
"Profit maximizers will never get here, because you don't make money," Yunus
said on the subject.
January 18, 2008
©2008 Milken Institute
Forums
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By Kristi Heim , Seattle Times business reporter
Muhammad Yunus, who won the Nobel Peace Prize in 2006 for his work
pioneering microcredit, is traveling around the U.S. to talk about his new
book, "Creating a World Without Poverty."
Q: Have you talked with any companies here about starting the kind of social
business you describe?
A: Not in the U.S., but we are in contact with several European companies
and some of them are in the process of setting up social business. One is a
water company, Veolia, [which plans]) to supply safe drinking water in
Bangladesh.
Q: In your book, you write that corporate social responsibility is basically
a failure.
A: I won't say conclusively it doesn't work at all, but in most cases the
idea is used more for public relations. Even if it works, it's still done in
a charity way. It doesn't lead to meaningful results.
Q: How is social business different?
A: In social business you have established an institution. It has its own
life and it's self-sustainable. It continues to strive to reach the social
goal you set and does not depend on outside funding. It can expand.
Q: But isn't human nature basically selfish?
A: No. Human beings are multidimensional. They want to make money at the
same time they want to be helpful to other people. They have grand goals and
these are not reflected in the business world. Creating another business
format would allow some of these features to be accommodated. Human beings
are not all devils. They are not all angels. They have many facets to them.
Q: How do you reach young people bombarded with consumer messages to
sacrifice the latest Xbox or the lucrative stock options to help someone
else?
A: If you leave the whole world in the hands of profit maximizers, that's
what they will do. They push people to buy things they don't need, to adopt
a lifestyle that is not sustainable, to be wasteful. The profit maximizers
make us believe we are the last generation on the planet and we can plunder
it.
Q: What changes are needed for social business to take off?
A: Things like having a social stock market where investors and companies
can come together to explain what they're doing. Then you'll be needing
social-rating agencies so somebody will be watching out and telling
investors the ratings of companies. You'll be needing a regulatory framework
so people don't deceive other people. And you need new laws that make it
pretty clear what needs to be done to call yourself a social business, and
tax laws if you want to give tax incentives.
Q: How has your life changed since the Nobel Prize?
A: Well, it's a great thing to happen in anybody's life. Suddenly you are
put into orbit for the whole world to notice you, celebrate the work that
you do. You are at that center of attention, which is a dramatic change for
any human being. At the same time we can take advantage of the attention to
promote certain ideas. This gives me a lot of leverage to say what I feel
since I have the microphone to the world. I hope I can use this opportunity
in a responsible manner because this attention might not last long.
Q: As a banker, what do you make of our own financial system, now plagued
with a credit crisis from risky subprime loans?
A: This is very regrettable. This is no fault of the people who are losing
out. It is the fault of the banks who didn't know how to do the business, so
greed took over before they could build the system properly and created a
mess for themselves and for other people.
At Grameen Bank, we work with people so risky no one came around to do
business with them. Their repayment has been 100 percent.
[However,] if my mission is to maximize profit, everything is now
subservient to that mission. I may use other words to soothe you, but I
don't care how many people I have stepped on or good things I have ignored.
I'm totally one-sided.
If you are very generous, sometimes you feel guilty about it, but you cannot
step away from it because that's what the business is supposed to be.
January 18, 2008
Copyright © 2008 The Seattle Times Company
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