Track information not found for track/details API

[tom.pete...@gmail.com]

Hi everyone,

Calling the track/details API, for some tracks I get a track not found error although the streaming of the song works fine.

The id is valid because these calls returned the correct information at some point.

Here is an example call:

http://api.7digital.com/1.2/track/details?trackid=1810721&imageSize=100&oauth_consumer_key=MY_CONSUMER_KEY=GB

They used to work fine but all of a sudden it returns the following:

<response status="error" version="1.2" xsi:noNamespaceSchemaLocation="http://api.7digital.com/1.2/static/7digitalAPI.xsd"><error code="2001"><errorMessage>The track was not found</errorMessage></error></response>

Do you have any idea what the problem is?

Is it the 7digital backend that is broken or do some trackids get invalidated at some point?

Thanks a lot for your help!

Best,

Tom

[filip]

Hi Tom,

we do have tracks removed from catalogue on a daily basis (upon request of our content providers, who typically deliver a new version of the track as a replacement which will have a different track ID). When this happens the removed track might still appear in search results and might be available for catalogue streaming for a short period of time (couple of hours max). In addition to that the original track will remain available for download and streaming (from locker) for users who have purchased this track previously.

If you could let us know from which endpoint did you retrieve the broken track ID and on what date we can investigate further to confirm there's no issues on our side with this track.

Thanks

Filip

7digital

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