Weird as it sounds, I do all the heavy lifting of email in Mail.app and
just use Entourage to "glue" everything together. With IMAP, you have
nothing to lose as far as I can tell. It's kind of clumsy to work in
two programs, but it works ok for me.
FWIW, this is yet another reason to use as few folders as
possible--since you often need to manually update in Entourage, it's
nice to have fewer folders to hit.
I'll write this up some day, but a big part of what I do, as I hinted
in the email post the other day, is to "gang" activity wherever I can.
So I _process_ my Inbox in Mail.app, shunting everything into one of
these:
* /action
* /respond
* /waiting
* /hold
* /archive
Back in Entourage, I generate attached tasks for all the "action"
emails and then Archive the originating emails immediately. All the
response-only emails I generally handle back in Mail.app, five at a
time throughout the day, whenever I have a few minutes.
Like I say, it's only elegant to me, probably, but it works for what I
need.
I told a friend today that you have to remember you're in the business
of making sandwiches--_not_ deciding the prettiest way to stack the
customer's orders.
I switched from Eudora to Entourage X when Office X came out and I used
it until Entourage 2004 was released. I never was able to quite
articulate what I didn't like about it, but there was always something
dissatisfying for me about Entourage X. One serious pain in the ass was
that it was impossible to scroll HTML messages from the keyboard on a
PowerBook; you had to click on the scrollbar, which always drove me
nuts. That annoyance seemed to be fixed in Entourage 2004, but it was
replaced by an even bigger one: its junk mail filter had a great many
more false positives, the worst of which was that it treated all mail
from my office's domain as junk. That actually drove me to go back to
Entourage X. So I was happy to find that Thunderbird is now good enough
to replace Entourage X.
Having just one kind of flag with a digital option drives me nuts. And
widgets that just change the background color of the message in list
view are useless for search and filtering purposes.
I really do wish these kinds of flags were a built-in feature of IMAP.