app is crashing when applying permissions

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gregory

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May 13, 2011, 7:47:37 AM5/13/11
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i just got 3Hub (which i was happy to purchase after using S3Hub for
so long for free) after my S3Hub started acting weird (slow to start,
opens a warning entitled "Connect" with this message - "There was a
problem loading your settings. You can continue but some features may
not work" and completely crashes over and over when trying to load
permissions) - but 3Hub is doing the same exact thing. I have no idea
if it's the program or my computer, but any help would be appreciated
- and thank you!

Gabriel Handford

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May 13, 2011, 5:41:20 PM5/13/11
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Unfortunately, there is an existing bug affecting a small subset of people, where it can have trouble loading your settings (which are stored on S3) which can cause issues in usage of the app.

I am working on a fix, and hope to have it submitted shortly, but unfortunately that might take as long as a week for it to go live on the app store.

I wish I could issue a refund while this is all sorted out, but afaik, that isn't available yet via the app store. I'll let you know however immediately, when the fix is available.

Thanks for the feedback,
Gabriel

Matt Olson

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Jul 4, 2011, 5:56:44 PM7/4/11
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Hi,

I'm getting this same error and am unable to use the app as a result.
Is there a workaround? I used S3Hub for many months without any
problems, now I'm trying 3Hub with a new S3 account and getting this
cryptic error.

--Matt

Matt Olson

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Jul 4, 2011, 5:57:37 PM7/4/11
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For clarification, it is not crashing for me, I just get that error
message and am unable to see any buckets.

Gabriel Handford

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Jul 7, 2011, 1:09:47 AM7/7/11
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I just submitted a new version (1.0.5) that should fix this issue. Its now under review and I'll let you know when it hits the store so you can update.

Sorry for the delays!

Gabriel Handford

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Jul 8, 2011, 7:39:40 PM7/8/11
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Hey guys, the update went live on the app store (1.0.5). Hopefully this resolves your issue.

Todd

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Jul 19, 2011, 12:24:09 PM7/19/11
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I'm getting this issue also, version 1.0.5. OSX Lion GM
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