why are these models rejected for incomplete texturing????

[Asdas]

Hi,

This question is for Google Guides...

I uploaded several models about a week ago. These models are for the buildings in a compound. Some of the buildings were rejected and some were accepted.

The rejected ones were because incomplete texturing. I used part of the building wall and tiled it. When the models were rejected, I used a photo for a wall and applied it on all buildings. Again some models were accepted and others were rejected, again for incomplete texturing.

Most of the models (even the accepted ones) are flagged incomplete texturing.

I don't know what to do more.

Here are my models that are stuck now and won't get accepted:

Rejected models:

http://sketchup.google.com/3dwarehouse/details?mid=2a3de67693e4f5b8fe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=95ef96a85c88c70dfe6466b678e7cc5f 

This is an accepted model identical to the above models: http://sketchup.google.com/3dwarehouse/details?mid=a73a42551d02fc9bfe6466b678e7cc5f

Rejected model:

http://sketchup.google.com/3dwarehouse/details?mid=ebb5b33823f58002fe6466b678e7cc5f

This is an accepted model identical to the above models: http://sketchup.google.com/3dwarehouse/details?mid=4e8cad6e899f0a19fe6466b678e7cc5f

Rejected models:

http://sketchup.google.com/3dwarehouse/details?mid=142116ba5214f917fe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=157202d42bc3528afe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=d78286cfbac2c7cffe6466b678e7cc5f 

This is an accepted model identical to the above models: http://sketchup.google.com/3dwarehouse/details?mid=d537a4bf16d8c16bfe6466b678e7cc5f

Please help me and tell me what to do.

I appreciate any help. Thanks in advance.

[Google Guide Alex]

Hi Asdas, 

If you disagree with a rejection, our best recommendation is to send your model to Appeals. However, you're unable to appeal some of these models because they're still Review. I've marked statuses below. 

You're modeling in a gray area by not full photo-texturing your models. The sloped roofs, patio pavers and grass are overly tiled textures. Models with these types of materials are at risk for rejection. In order to ensure your models fully meet Acceptance Criteria I recommend you use Google Earth imagery or an un-tiled photo-texture on those surfaces. 

I hope this helps!

Alex

On Monday, April 30, 2012 11:39:11 AM UTC-6, Asdas wrote:

Hi,

This question is for Google Guides...

I uploaded several models about a week ago. These models are for the buildings in a compound. Some of the buildings were rejected and some were accepted.

The rejected ones were because incomplete texturing. I used part of the building wall and tiled it. When the models were rejected, I used a photo for a wall and applied it on all buildings. Again some models were accepted and others were rejected, again for incomplete texturing.

Most of the models (even the accepted ones) are flagged incomplete texturing.

I don't know what to do more.

Here are my models that are stuck now and won't get accepted:

Rejected models:

http://sketchup.google.com/3dwarehouse/details?mid=2a3de67693e4f5b8fe6466b678e7cc5f 

in duplicate review 

http://sketchup.google.com/3dwarehouse/details?mid=95ef96a85c88c70dfe6466b678e7cc5f 

in duplicate review 

This is an accepted model identical to the above models: http://sketchup.google.com/3dwarehouse/details?mid=a73a42551d02fc9bfe6466b678e7cc5f

Rejected model:

http://sketchup.google.com/3dwarehouse/details?mid=ebb5b33823f58002fe6466b678e7cc5f

awaiting review 

This is an accepted model identical to the above models: http://sketchup.google.com/3dwarehouse/details?mid=4e8cad6e899f0a19fe6466b678e7cc5f

Rejected models:

http://sketchup.google.com/3dwarehouse/details?mid=142116ba5214f917fe6466b678e7cc5f 

was appealed, accepted, then you made an edit and now it is awaiting review 

http://sketchup.google.com/3dwarehouse/details?mid=157202d42bc3528afe6466b678e7cc5f 

rejected - should be appealed

http://sketchup.google.com/3dwarehouse/details?mid=d78286cfbac2c7cffe6466b678e7cc5f 

rejected - should be appealed 

[Asdas]

Hi Alex,

Thanks for your fast reply.

I know that I used a tiled texture for the pavement and grass, but how can I get a complete photo for the pavement??

And I do want the pavement to look like a pavement and hide the terrain problem at the same time.

And about the appeal, it takes a very loooong time. How can I make the appealing process faster?

BTW, why does a reviewer accept a model, and another reviewer reject an identical model (because of incomplete texturing) while a third reviewer accept a third identical model and flag it incomplete texturing?? Why isn't there a standard criteria among all reviewers??

Hope you can help me.

[Google Guide Alex]

I'll respond to your questions in line below :) 

On Monday, April 30, 2012 1:45:30 PM UTC-6, Asdas wrote:

Hi Alex,

Thanks for your fast reply.

I know that I used a tiled texture for the pavement and grass, but how can I get a complete photo for the pavement??

One option would be to take a sample of pavement and grass from Google Earth imagery in another place. Somewhere where we have really crisp, clean imagery. 

 

And I do want the pavement to look like a pavement and hide the terrain problem at the same time.

And about the appeal, it takes a very loooong time. How can I make the appealing process faster?

Looking through your appeals history it appears your wait time has been 3-4 days, pretty consistently. I know the goal is to clear the appeals queue everyday [24hrs on weekdays and 72hrs for weekend], but I think that goal can stretch or shrink depending on the number of appeals on any given day. It looks like you're experiencing some stretching. We're monitoring appeals and adjusting how many reviewers to assign to the task. 

BTW, why does a reviewer accept a model, and another reviewer reject an identical model (because of incomplete texturing) while a third reviewer accept a third identical model and flag it incomplete texturing?? Why isn't there a standard criteria among all reviewers??

As I said earlier, sloped roofs and ground level up-facing surfaces fall into a gray area in regards to photo-texturing. On one hand we have acceptance criteria mandating that all up-facing surfaces are textured with Google Earth imagery. On the other hand, there was huge backlash from the 3D modeling community arguing that good photos should be allowed for sloped roofs and other up-facing surfaces that can be photographed. We listened, agreed and now allow leeway on those up-facing surfaces. This leeway makes a lot of sense in many cases, but by bringing in subjectivity to the judgement (read: judging what is "good"?) we open ourselves to inconsistency. 

I think if you follow the acceptance criteria exactly you should receive consistent judgments. If you fudge the criteria some and land in a gray area, you're at risk for inconsistent judgments. 

[Asdas]

Thanks a lot Alex,

I know I might be annoying but I try to understand what is happening in order to get the best looking models ;-).

I agree with applying some good images for a up-looking surfaces. That would make the areas modeled more good looking (don't you think? :-)).

BTW, 3-4 days IS a long time for someone waiting for model review :-D

One more thing, can you suggest a location where I can take a sample from a clean pavement and grass?

[Google Guide Alex]

You are certainly not annoying at all :) I'm glad to help. And, I know the excitement and anxiety that comes with waiting for a model review. I just want to set expectations for what we can deliver. 

San Francisco has really clear imagery, and several parks with open grassy areas. Look around and find an area with grass of similar color and lighting as your model. I'm not sure where to direct you for the pavement as I don't know exactly what that area is made of. Fly around San Francisco and surrounding cities and look for a parking lot/patio/courtyard that well represents the pavement in your model. Make sure to get the image straight from Google Earth using File > Save > Save Image and import that image into SketchUp. [As opposed to importing the image into SketchUp using File > Geo-location > Get Location. Doing it through SketchUp could mess up your geo-referencing.]

Cheers,

Alex

[Asdas]

Thanks a lot Alex.

I really appreciate your help.

[Asdas]

Hi Alex,

I don't get it... I really don't get how warehouse works?

I took your advice and saved images of grass and pavement from another part of Google Earth and applied them to my models.

And after 6 days I get a rejection. The strange thing is that one of the models got rejected not only for incomplete texturing, but also the model is incomplete. How can that be possible when this model is a building in a compound and there are identical buildings (that were accepted)?? Now I'm stuck and really frustrated. I can't get these models live even though many other identical models got approved. I really don't know what to do.

I appealed, even though I know that this process takes longer than a regular review (which this time took 6 days!!!).

I guess that I sound upset.. well I really am.

Please Alex help me...

Can you please check these models and tell me what to do because I'm really lost now.

http://sketchup.google.com/3dwarehouse/details?mid=95ef96a85c88c70dfe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=157202d42bc3528afe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=d78286cfbac2c7cffe6466b678e7cc5f

And also I don't know why these models are stuck:

http://sketchup.google.com/3dwarehouse/details?mid=94e4d219471f6221fe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=ebb5b33823f58002fe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=c3279d96caa5553d7f6e537aa4ba3231 

http://sketchup.google.com/3dwarehouse/details?mid=1bec5a2dea1bde1efe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=25445b5a92cfe187fe6466b678e7cc5f 

http://sketchup.google.com/3dwarehouse/details?mid=d962ec5c6d78da4e7f6e537aa4ba3231 

http://sketchup.google.com/3dwarehouse/details?mid=137d1f48366c39027f6e537aa4ba3231 

Thanks a lot for being patient with me, you are my only hope :-)

[Asdas]

Hi Alex,

Can you please help me with my previous post... I rally don't know what to do.

Should I delete the models and upload them again?

[Alex Juhola]

Hi Asdas, 

Please appeal the models with bad judgments and they should be accepted. I've sent feedback to the reviewers about inconsistent judgments and included your models for examples. I'm sorry for the frustration, and the confusion. I do hope that you'll experience more consistent judgments going forward. 

The models look good to me. Do take note that the cement material is still tiled. Tiling textures, even Google Earth imagery, will put your model at risk of rejection. 

Alex

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[Asdas]

Hi Alex,

Thanks for being patient with me.

I just received emails to inform me that they reversed the previous judgment for the 3 models :-).

But the other 7 models seem to be stuck since 3 or 4 May, can you please check if they are really stuck or just delayed in the review process?

Thanks a lot for your help. I really appreciate it.

[Alex Juhola]

Sorry, I hit send too soon. Two other notes - 1) Those other models aren't stuck, they're in review. 2) You don't need to delete and re-upload, that is rarely a good thing to do. 

[Asdas]

Thanks a lot Alex.

I sure hope they get reviewed before the update time so that they get live this week ;-)

[CraigD]

Hi Asdas, we can't really go through all of your models, but they appear to be in the review queue.

One note, you want to make sure that all of your up facing surfaces, such as roof tops, small terrain skirts, patios, etc., all have Google Earth imagery applied as a texture.

Thanks,

    - CraigD

[Google Guide Alex]

Hi Asdas, 

Great news! I imagine you're already aware, but the imagery at the Gulf Pearl Compound has been updated with crisp, clear imagery. 

Because the imagery is now good to texture roofs and built terrain you'll be required to texture all up-facing surfaces with Google Earth imagery. Else, future models that go through review will likely be rejected. The gray area we discussed early in this thread was only because the previous imagery was so low resolution. 

If you have any questions, I'd be glad to help answer them. 

Thanks,

Alex

[Asdas]

Hi Alex,

Thanks for the update, but do I need to upload all models in the compound??

I'm afraid that will take a really long time, because I noticed that after the announcement of "The Next Dimension of Google Maps" the review process is slower than ever.

And I think the new imagery will not help much in the pavement area since there are many shadows on it and will look bad. What do you think I should do?

Thanks for your help.

[Google Guide Alex]

Hi Asdas, 

You do not need to go through and upload each model now. We won't be re-reviewing your already accepted models unless you make an edit and they go back through the review queue. You will need to comply with the acceptance criteria on the models you upload going forward. 

Adding the new imagery is required by our acceptance criteria. I realize that this may not feel ideal for your models. We have to be very clear with our review operators as to what is acceptable and what is not. Where Google Earth imagery is above a certain resolution all upfacing surfaces must be textured with Google Earth imagery. We can't make one-off exceptions. It's too confusing for the reviewers and causes inconsistent judging across the board. To put it in perspective, there are 10's of thousands of models to review right now. It's just not feasible for us to ask the operators to watch for a set of models and make a special judgement. 

I hope this makes sense, and I apologize for the inconvenience. 

Alex