360Cities Community - Google Groups

Groups

1–30 of 2481

Welcome to the 360cities.net community discussion forum

FEEDBACK & HELP DESK - 360CITIES HOME - EDITORS' PICKS - BLOG - HELP GUIDE

0 selected

Stephen Dyer, Bruce Pales3

Jul 4

Time for Gigapixel image to show in my account.

Hi Bruce I just shared the file via Dropbox. Regards Stephen Dyer PO Box 1096 Swan Hill 3585 0448 331

unread,

Time for Gigapixel image to show in my account.

Hi Bruce I just shared the file via Dropbox. Regards Stephen Dyer PO Box 1096 Swan Hill 3585 0448 331

Jul 4

Herbert Raab, … Bruce Pales8

Jul 2

Viewpoint and Heading not working

H Herbert, Unfortunately not at this point. We need to rework the whole thing so it works as intended

unread,

Viewpoint and Heading not working

H Herbert, Unfortunately not at this point. We need to rework the whole thing so it works as intended

Jul 2

Alex Perathoner, … Bruce Pales5

Jun 26

Can't understand why it wasn't selected

Hello Alex, Passing the review = public promotion. Sorry for any misunderstandings. Regards, Bruce On

unread,

Can't understand why it wasn't selected

Hello Alex, Passing the review = public promotion. Sorry for any misunderstandings. Regards, Bruce On

Jun 26

Gil Abadines, Bruce Pales7

Jun 23

Views not being tracked ...

Good Morning :) I see some stats ... Their back !! Thank you - Gil On Tuesday, June 23, 2026 at 11:16

unread,

Views not being tracked ...

Good Morning :) I see some stats ... Their back !! Thank you - Gil On Tuesday, June 23, 2026 at 11:16

Jun 23

Michael Hundrieser, Bruce Pales5

Jun 16

Question about the PRO account

ok thank you for the info ciao mike Bruce Pales <bruce...@360cities.net> schrieb am So., 14.

unread,

Question about the PRO account

ok thank you for the info ciao mike Bruce Pales <bruce...@360cities.net> schrieb am So., 14.

Jun 16

Bill Landenberger, Bruce Pales6

Jun 12

Annotations not displaying

Great, Bill! On Tuesday, June 9, 2026 at 12:38:43 AM UTC+2 billland...@gmail.com wrote: Thank you

unread,

Annotations not displaying

Great, Bill! On Tuesday, June 9, 2026 at 12:38:43 AM UTC+2 billland...@gmail.com wrote: Thank you

Jun 12

Bill Landenberger, Bruce Pales8

Jun 8

Swapped panorama still showing the old version in view mode

Thanks Bruce. I thought it was something I was doing wrong! I did notice that when I swapped

unread,

Swapped panorama still showing the old version in view mode

Thanks Bruce. I thought it was something I was doing wrong! I did notice that when I swapped

Jun 8

Jun 5

Uploaded files not appearing as Pending or Unpublished

All good now ...Thanks :) On Friday, June 5, 2026 at 2:06:58 PM UTC+10 Gil Abadines wrote: G'day,

unread,

Uploaded files not appearing as Pending or Unpublished

All good now ...Thanks :) On Friday, June 5, 2026 at 2:06:58 PM UTC+10 Gil Abadines wrote: G'day,

Jun 5

Realista360, Bruce Pales2

May 26

Uploaded photos not visible on profile & website URL question

Hi Salvatore, Sorry for confusion. We have a review process and you can find more info here: https://

unread,

Uploaded photos not visible on profile & website URL question

Hi Salvatore, Sorry for confusion. We have a review process and you can find more info here: https://

May 26

Hyper Sonic, Bruce Pales2

May 12

Panorama not in Google Earth

Hello, please share the URL of your panorama so we can check. On Friday, May 8, 2026 at 1:18:14 PM

unread,

Panorama not in Google Earth

Hello, please share the URL of your panorama so we can check. On Friday, May 8, 2026 at 1:18:14 PM

May 12

Buffalo VR, … Bruce Pales3

Apr 13

Just curious why it wasn't selected?

Thanks Christian, you are correct about minimum width. Hi Bill, Thanks for contacting us and

unread,

Just curious why it wasn't selected?

Thanks Christian, you are correct about minimum width. Hi Bill, Thanks for contacting us and

Apr 13

Wayne, Bruce Pales3

Mar 25

video not yet reviewed

thank you for your quick response wayne Sent from Mailspring, the best free email app for work On Mar

unread,

video not yet reviewed

thank you for your quick response wayne Sent from Mailspring, the best free email app for work On Mar

Mar 25

Flyingcam Viet nam (TheoneTeam), … Bill Landenberger10

Mar 23

Why doesn’t the panorama image retain its highest resolution?

Thank you, Bill, for your feedback. The admin has just selected the panorama, so it seems the issues

unread,

Why doesn’t the panorama image retain its highest resolution?

Thank you, Bill, for your feedback. The admin has just selected the panorama, so it seems the issues

Mar 23

Germán Sarmiento, Bruce Pales3

Mar 17

Error indexing when looking at the VR profile

Indeed it does work now. Thank you so much. It is great to know you are on top of these things. If I

unread,

Error indexing when looking at the VR profile

Indeed it does work now. Thank you so much. It is great to know you are on top of these things. If I

Mar 17

Erik Krause, … Bruce Pales5

Feb 12

Don't you remove spammers?

Thanks Erik, for reporting - we are removing spammers. Regards, Bruce On Thursday, February 12, 2026

unread,

Don't you remove spammers?

Thanks Erik, for reporting - we are removing spammers. Regards, Bruce On Thursday, February 12, 2026

Feb 12

Rogério Costa Brasil, … Martin Pearman6

Jan 30

Zenith hole correction tips for drone panoramas

This is an old thread but I'll post my solution anyway... From: https://gitlab.com/dr.sybren/

unread,

Zenith hole correction tips for drone panoramas

This is an old thread but I'll post my solution anyway... From: https://gitlab.com/dr.sybren/

Jan 30

Martin Pearman, … Bruce Pales9

Jan 18

Why not selected?

Thanks Bruce. Martin. On Sunday, 18 January 2026 at 10:57:56 UTC Bruce Pales wrote: Hi Martin,

unread,

Why not selected?

Thanks Bruce. Martin. On Sunday, 18 January 2026 at 10:57:56 UTC Bruce Pales wrote: Hi Martin,

Jan 18

flaviod...@gmail.com, Bruce Pales2

Jan 9

Info on posting photos

Hi Flavio, Thanks for contacting us. There are a lot of new panoramas being uploaded and published on

unread,

Info on posting photos

Hi Flavio, Thanks for contacting us. There are a lot of new panoramas being uploaded and published on

Jan 9

K Dell, Bruce Pales2

Jan 6

Dji mini 5 pro panorama file after upload thru ftp will not be processed

Thanks for contacting us. We need more information in order to help you. Please provide your account

unread,

Dji mini 5 pro panorama file after upload thru ftp will not be processed

Thanks for contacting us. We need more information in order to help you. Please provide your account

Jan 6

Bill Landenberger, … Bruce Pales8

12/13/25

Processing very slow

Thanks again for making us aware of the issue. On Friday, December 12, 2025 at 10:29:48 PM UTC+1

unread,

Processing very slow

Thanks again for making us aware of the issue. On Friday, December 12, 2025 at 10:29:48 PM UTC+1

12/13/25

12/1/25

FTP upload not work, files uploaded but not processed and stay in the ftp

Hi, I regularly use the FTP upload functionality. Just tested it for you. I used a 305 MB tif file:

unread,

FTP upload not work, files uploaded but not processed and stay in the ftp

Hi, I regularly use the FTP upload functionality. Just tested it for you. I used a 305 MB tif file:

12/1/25

Stephen Dyer, Bruce Pales3

11/26/25

Panorama rejected.

Hi Stephen, indeed it was only the resolution. Your new panorama has been reviewed and accepted.

unread,

Panorama rejected.

Hi Stephen, indeed it was only the resolution. Your new panorama has been reviewed and accepted.

11/26/25

Sergey Noskov, Bruce Pales7

11/21/25

Почему стало невозможно просматривать и размещать панорамы с России?

Thanks for sharing the screenshot. Please send an email to sup...@360cities.net in which you specify

unread,

Почему стало невозможно просматривать и размещать панорамы с России?

Thanks for sharing the screenshot. Please send an email to sup...@360cities.net in which you specify

11/21/25

Daniel Oi, Bruce Pales3

10/29/25

Panorama flagged as Business Pano

Hi Bruce, Thanks for the quick response and resolution. Best wishes, Daniel On Wednesday, 29 October

unread,

Panorama flagged as Business Pano

Hi Bruce, Thanks for the quick response and resolution. Best wishes, Daniel On Wednesday, 29 October

10/29/25

Glenn Bachelor, Daniel Oi2

9/26/25

Re: 360 Sphere not selected

Hi, The pan is not level and the horizon is a bit wonky in general. There are also some stitching

unread,

Re: 360 Sphere not selected

Hi, The pan is not level and the horizon is a bit wonky in general. There are also some stitching

9/26/25

Jose Ignacio Terán, Bruce Pales8

9/10/25

No admitidas en Google Earth

We now understand as well, thanks to your persistence. Thank you again. On Wednesday, September 10,

unread,

No admitidas en Google Earth

We now understand as well, thanks to your persistence. Thank you again. On Wednesday, September 10,

9/10/25

Bill Landenberger, … Bruce Pales7

7/28/25

"360cities is temporarily unavailable"

Hi Gary, Everything should be working now. The issue was related to heating/cooling complications in

unread,

"360cities is temporarily unavailable"

Hi Gary, Everything should be working now. The issue was related to heating/cooling complications in

7/28/25

flaviod...@gmail.com, Bruce Pales5

7/21/25

My 360cities profile KML file is no longer working in Google Maps

Yes!!! Thanx ;) Il giorno lunedì 21 luglio 2025 alle 14:21:26 UTC+2 Bruce Pales ha scritto: Hi Flavio

unread,

My 360cities profile KML file is no longer working in Google Maps

Yes!!! Thanx ;) Il giorno lunedì 21 luglio 2025 alle 14:21:26 UTC+2 Bruce Pales ha scritto: Hi Flavio

7/21/25

bunter Regenbogen, Bruce Pales2

5/23/25

Error - ???ec_get_image_dimensions???

Hello Stefan, sorry for problems. Please can you share a link to your profile page so we can

unread,

Error - ???ec_get_image_dimensions???

Hello Stefan, sorry for problems. Please can you share a link to your profile page so we can

5/23/25

django reindhardt, Elena Martinez2

2/26/25

Nearpod x 360 Cities question

Hello, If you have published a panorama on 360Cities, it has to be reviewed. If it meets the

unread,

Nearpod x 360 Cities question

Hello, If you have published a panorama on 360Cities, it has to be reviewed. If it meets the

2/26/25

Search

Clear search

Close search

Google apps

Main menu