Review Time Question for you PLUSes/PROs

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Calvin McDonald

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May 3, 2012, 6:13:55 PM5/3/12
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360cities states the following: 

"We guarantee the review for all paid account panoramas within 7 days but usually this happens within 1-2 days!"

You PLUS and PRO account holders, does 360cites adhere to this?

Thanks
Calvin

Lastwolf

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May 3, 2012, 8:08:22 PM5/3/12
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Yes.

I havn't posted anything in a while, but with the pro account the review is much quicker.

http://www.360cities.net/profile/greatwebs

Go for the pro!

Rich

Geoff - Spherical Visions

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May 4, 2012, 6:46:02 AM5/4/12
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Yes I can confirm as well that images are reviewed rapidly for GE etc.as well.

Calvin McDonald

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May 6, 2012, 2:13:49 PM5/6/12
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Do PROs and PLUSes receive the same review-time preference?

Jan Vrsinsky | User Advocate, 360Cities

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May 9, 2012, 3:20:37 AM5/9/12
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Hi Calvin

We have a queue for reviewing panoramas and in this queue the top sorting mechanisms are as follows:

1. COMPANY accounts' panos first, then PROs, then PLUS, then FREE
2. Oldest panos first

So if a PLUS account publishes a panorama he will skip all FREE accounts and will be the first in the queue. If a PRO account publishes a panorama, it will skip all FREE and PLUS accounts and will be first. I hope you get the idea.

We clear out the COMPANY/PRO/PLUS queue at least once a week, usually more often. We clear out the FREE queue (many many thousands of panoramas by the way...) usually once or twice a month with no guarantees. Part of your membership payments allow us to pay the time of the people reviewing panos.

Jan

Calvin McDonald

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May 10, 2012, 1:00:45 AM5/10/12
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Thanks Jan - for the perfectly clear explanation.

Fernando Lozano

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Feb 25, 2013, 12:31:04 PM2/25/13
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Hi Jan,

I have a 360 panorama upload 4 month ago, but until today, it is still in review.

I have lost my hope that one day I will get it published. I hope I have a kind of problem or so.

Thanks in advance for your reply.

Fer

Elena Martínez - 360Cities

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Feb 26, 2013, 5:32:54 AM2/26/13
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Hi Fer,

I've already answered your email.

Regards,
Elena

HighDesertView

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Mar 3, 2013, 2:42:11 PM3/3/13
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On a Plus account here, I'd say my experience has been basically what they advertised.  The mean time to review for GE (I already have automatic 360Cities acceptance for being an old-timer) is about 2-3 days.  This varies somewhat based on whether I upload on a weekend or weekday.  Uploads at the end of the week tend to take the longest to get approval.  Sunday sometimes seems to be the best - like they plow through the reviews the first few days of the work week.  I've had a few linger on passed 7 days, but that seems outside the norm in my experience.  I would say that it does seem to have slowed a bit over the last year, perhaps as the number to be reviewed has grown faster than the number of reviewer-hours available?
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