USB device has malfunctioned

[dingalingdeb]

Hi; I have a Travel Mate 2300 Acer Windows XP laptop. I'd been having
trouble with my printer and the 'regular' fixes weren't working (like
restarting the printspooler). I started getting 'baloons' stating 'power
surge on hub port' - a USB device has malfunctiond and exceeded the power
limits of its hub port. You should disconnect the device.
Recommendation: o reenable the port, disconnect the hardware - click reset.
f you click close, the port will no longer function. Well, the problem is
that I don't know what to disconnect and when I click on the highlighted
malfunctioning hub port, it will go to the list and they all say they're
working (the hub ports) Then I started getting the message 'unknown USB
device' and telling me to uninstall it and reinstall .... I have 6 ports and
the 'unknown' one is highlighted but I canNOT find any way to get into that
one and uninstall/delete/whatever... it. I go to device manager and check
each one and they all say they're ok and enabled and I don't know which one
it could be that's malfunctioning, since it says they're all ok.... this has
me stumped. Any ideas?

TIA
deb

[beenthere]

"dingalingdeb" <di...@dong.ding> wrote in message
news:2JBag.18233$Qq.12119@clgrps12...

Divide and conquer.
Switch off, Remove USB devices. Start computer, and make sure it`s
running in a stable manner.
Then switch off and Add 1 device. Repeat stability test, and so on,
`till you get the problem again.
Always use the Safely remove icon in the systray to disconnect,
and remove USB devices. HTH.

[dingalingdeb]

I must first apologize for my stupidity - When you say 'remove USB devices'
do you mean unplug everything? or delete from te device manager? or both?
Also, I don't appear to have a 'safely remove' icon in my systems tray??

dingalingdeb

"beenthere" <Wai...@Home.com> wrote in message
news:dTBag.161$Dd1...@newsfe1-win.ntli.net...

[beenthere]

news:rgLag.9679$zn1.9172@clgrps13...

>I must first apologize for my stupidity - When you say 'remove USB devices'
>do you mean unplug everything? or delete from te device manager? or both?
>Also, I don't appear to have a 'safely remove' icon in my systems tray??
>
> dingalingdeb
>

Unplug any USB devices.
You can check in Device Manager first to make sure you Don`t
have any yellow ! marks. If you do, they`ve got to be fixed.
Then carry on as I suggested.
You should have an icon in the Systray if you have a USB device
attached, and in the case of a printer, switched on.

[dingalingdeb]

Thanks, I found the safety remove icon; it was hidden in the inactive icon
area.

dingaling deb

"beenthere" <Wai...@Home.com> wrote in message

news:GuLag.1165$aQ1....@newsfe5-gui.ntli.net...