Ghostrider01 <" <00> wrote :
> On 5/17/2013 7:16 PM, Jane Galt wrote:
>> Jane Galt <Plain...@WhoIsJaneGalt.net> wrote :
>>
>>> Windows 7 64 bit Asus PC:
>>>
>>> I just got this printer a few weeks ago but the Brother support tech
>>> is apparently an idiot and they take 1 business day to reply and I
>>> can't find any web printer forums for Brother.
>>>
>>> I just sent this to support, anyone have any idea what it may be?
>>>
>>> It seems like some kind of windows que spooling problem, but the que
>>> seems to be generating memory sizes that far exceed the actual file
>>> I'm printing.
>>>
>>> When printing a page or a few, print speed is acceptable, but when
>>> printing more pages it gets very slow. I started a 40 page print job
>>> 15 minutes ago and checked the que and it's still processing page 21.
>>> WHAT IS GOING ON?! I'm trying to print in grayscale with ink saving!
>>> And your online chat guy is terrible! He tells me it's my router!
>>> BULL!
>>
>> Brother's support people arent making sense. They gave me:
>>
http://host220.brother.com:8080/sap%28bD1lbiZjPTAxMA==%
>> 29/bc/bsp/sap/zsdb/display.htm?SOLUTION=200000018635
>>
>> and are telling me that the wireless connection is what's causing 3
>> pages to take 20 seconds to start printing, but 40 pages takes 15
>> minutes to start printing. That's just crazy.
> Not necessarily. In what format is the 40-page print job?
PDF
> As a
> Word document, *.PDF file, with/without graphics and pictures?
Very little, mostly text.
> How large is the print file?
Usually a 1-3 megs, but it becomes 15-40 megs while processing.
> Size of installed RAM in printer?
No idea - what came with it.
> How are print jobs being configured? Spool-first and then print?
First the windows box processes it in a couple of seconds, then the windows
printer window takes it over ( is that the buffer? ) and takes the long
time.
> If the MFC-J6910DW is being used as a group printer, how has the
> network administrator setup the priorities for print jobs?
No, this is a part time home business and I'm the only user.
> Also,
> I would have connected the printer via its Ethernet port direct
> to the router instead of going wireless.
The router is in the kitchen ( comcast HSI ) but I cn just get a darned
cable and hook it to my PC I suppose, if their wireless is this useless.
Wish I hadn't paid for it, now.