Hi Philip,
Your point cloud data is derived from photogrammetry, you probably are already aware or this, just noting for other readers as UAV doesn't specify photogrammetry.
The phenomenon you are seeing is common for uniform surfaces with a low amount texture. You will see the surfaces improve where there are features such as road markings which provide 'texture' for the photogrammetry. While we think of a bitumen road as having ample texture, this is only helpful if the photogrammetry has adequate GSD to uniquely identify parts of the texture. Without adequate GSD the software gets confused with which pixel groups to match where and consequently gets it wrong a significant amount of the time.
If you want a survey surface product for the roads I would suggest manually extracting the road markings as 3D lines and then excluding the road point cloud from the surface. I would not trust the accuracy of the surfaces to be survey grade without ground checks spread over the survey extent.
The phenomenon is visible on some other surfaces also like some of the roofs.
In future if you want higher quality road surfaces you may need to prescribe this in the scope. There are techniques to help this; including obliques and reducing GSD are two things that will help.
You may find the processing software can produce a DSM point cloud derivative which may be cleaner than the densified point cloud, however a 'clean' surface does not guarantee it to be correct, just easier to work with.
You guys must have some different Airways rules than down here in New Zealand.
Merry Christmas
Sam