Track hubs button doesn't work

[Bin Ahmad Zabidi,Muhammad Mamduh]

Hi there,

I’ve been trying to load my own tracks to the UCSC genome browser, but the Track hubs button doesn’t work since yesterday.
A colleague of mine here is also having the same problem.

It also doesn’t work in Chrome, Safari or Firefox on my computer.

Do you have any suggestion on how we could get around this?

Many thanks!

Sincerely,
-Mamduh

[Brian Lee]

Dear  Mamduh,

Thank you for using the UCSC Genome Browser and your question about track hubs.

Are you still seeing the error, perhaps you are visiting a mirror of the UCSC Genome Browser and not our official site, http://genome.ucsc.edu/?  

Thank you again for your inquiry and using the UCSC Genome Browser. If you have any further questions, please reply to gen...@soe.ucsc.edu. All messages sent to that address are archived on a publicly-accessible forum. If your question includes sensitive data, you may send it instead to genom...@soe.ucsc.edu.

All the best,

Brian Lee

UCSC Genome Bioinformatics Group

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[Bin Ahmad Zabidi,Muhammad Mamduh]

Hi Brian,

It finally works! I’m using genome-euro.ucsc.edu site since it’s a bit faster here.

Sincerely,

-Mamduh