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Hello, Xianjun.
We experienced problems briefly this morning, but they have been resolved. Are you still experiencing this issue? If so, please confirm that you are using http://genome.ucsc.edu and not a mirror. Also, please let us know the exact circumstances that are producing the error (i.e., which assembly you are using, what coordinates you are viewing, which tracks are open, which zoom button you are clicking, etc).
Please contact us again at gen...@soe.ucsc.edu if you have any further questions. All messages sent to that address are archived on a publicly-accessible Google Groups forum. If your question includes sensitive data, you may send it instead to genom...@soe.ucsc.edu.
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Steve Heitner
UCSC Genome Bioinformatics Group
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