Extension Rating Error

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Mixe

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May 5, 2012, 3:00:31 PM5/5/12
to Chromium-extensions
Extension Rating Error

Yesterday we have > 9000 ratings, today just 18 ;) It does not even
match the number of the messages with ratings.
https://chrome.google.com/webstore/detail/ghgabhipcejejjmhhchfonmamedcbeod

Screenshots:

Chrome Web Store today ratings:
http://www.hotcleaner.com/other/clickclean-ratings-webstore.jpg

Google Search ratings:
http://www.hotcleaner.com/other/clickclean-ratings-google.jpg

Definitely counters do not work as expected. We assume that the number
of users is also buggy,
for example, our extension in January 2012 ~+40k users, but for
February, Mart, April +-0 users.
We noticed that this started happening since the beginning of February
and in our analitycs data there was an event named Model, what it
means?

P.S Extension is deleting all browsing/private data after Chrome is
closed (cookies, localStorage etc.) maybe this is reason?

Hopfully someone from Chrome Web Store can shed light on the issue?
Thanks.


Abraham Williams

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May 7, 2012, 4:56:02 PM5/7/12
to Mixe, Chromium-extensions
The counts are where they should be from what I'm seeing. It may just be temporary glitches.

Abraham
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Abraham Williams | abrah.am | abraham+
@abraham | github.com/abraham | blog.abrah.am
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Mixe

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May 10, 2012, 9:58:36 AM5/10/12
to Chromium-extensions


On May 7, 11:56 pm, Abraham Williams <4bra...@gmail.com> wrote:
> The counts are where they should be from what I'm seeing. It may just be
> temporary glitches.


It happened again ;) We have > 9000 ratings, but ratings counter not
updates and show only two (2).
This happens more than 48 hours.

Extension:
https://chrome.google.com/webstore/detail/ghgabhipcejejjmhhchfonmamedcbeod

Screenshot:
http://www.hotcleaner.com/other/cc-rating.png
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