Error uploading extension: Gallery system error, please try again later. - Chromium Apps

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Message from discussion Error uploading extension: Gallery system error, please try again later.
Date: Wed, 1 Aug 2012 15:29:12 -0700 (PDT)
From: Qian Huang <qianhu...@google.com>
To: chromium-a...@chromium.org
Cc: Pete LePage <pet...@google.com>
Message-Id: <a3102c23-1a53-48c2-b71c-a7a0eefa50a4@chromium.org>
In-Reply-To: <CAEA91MiTB9nsCcOdRU+_E1FYZ+DqBBF3QftJrkEzo74zYZAwAg@mail.gmail.com>
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Subject: Re: [cws-apps] Re: Error uploading extension: Gallery system error,
 please try again later.
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Hi Adam,

Has this been taken care of yet? CWS does not allow upload duplicate item, 
even after deletion, we reserve the ID forever. The right solution here is 
to ask for a manual recover (as an exception), and request ownership 
transfer.

Please post your item ID and account email here if this is not yet resolved.

Thanks,

On Wednesday, July 25, 2012 12:55:33 PM UTC-7, Adam Hughes wrote:
>
> Pete,
>
> I believe you are correct, as I originally uploaded the extension under a 
> different account. Once I removed the extension from the web store (I 
> didn't realize there was a form to transfer ownership) it no longer allowed 
> me to upload the extension under ANY account, including the one that 
> originally uploaded it.
>
> I filled out the form, hopefully this will fix the issue. I am concerned 
> it will not since it is not an active extension on the web store (otherwise 
> I would just use the account I originally uploaded it under).
>
> Thanks for your help.
>
> -Adam
>
> On Wed, Jul 25, 2012 at 6:59 AM, Pete LePage wrote:
>
>> Adam/Bubba,
>>
>> Please use the form at 
>> http://support.google.com/chrome_webstore/bin/request.py?contact_type=dev_account_transferto transfer the existing app under the different account to an account that 
>> you do have access to, and upload the app that way.  I believe the problem 
>> is being caused because the app already exists, and the Chrome Web Store is 
>> blocking you from trying to upload something that exists under another 
>> account.
>>
>> thanks,
>> PEte
>>
>> On Friday, July 13, 2012 7:29:39 PM UTC+1, Bubba Bubbs wrote:
>>>
>>> Adam,
>>> Please post here once you've been able to solve this problem.
>>> I, and many others, have run into this, too. I can't even find a way to 
>>> contact Google Developer Support. Their "Contact Us" page (
>>> http://support.google.com/**chrome_webstore/?hl=en<http://support.google.com/chrome_webstore/?hl=en>) 
>>> is pretty useless as far as this particular issue is concerned. 
>>> Thanks
>>>
>>>
>>> On Thursday, July 12, 2012 11:31:05 AM UTC-6, Adam Hughes wrote:
>>>>
>>>> I've tried changing the version number, but I still get the same error 
>>>> message.
>>>>
>>>> The only way I seem to be able to upload my extension is to remove the 
>>>> key.pem file. This means that my extension has a different id and I won't 
>>>> be able to migrate any current users from my self-hosted version to the 
>>>> webstore hosted version.
>>>>
>>>> Thanks for the help.
>>>>
>>>> -Adam
>>>>
>>>>  
>
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Hi Adam,<div><br></div><div>Has this been taken care of yet? CWS does not allow upload duplicate item, even after deletion, we reserve the ID forever. The right solution here is to ask for a manual recover (as an exception), and request ownership transfer.</div><div><br></div><div>Please post your item ID and account email here if this is not yet resolved.</div><div><br></div><div>Thanks,<br><br>On Wednesday, July 25, 2012 12:55:33 PM UTC-7, Adam  Hughes wrote:<blockquote class="gmail_quote" style="margin: 0;margin-left: 0.8ex;border-left: 1px #ccc solid;padding-left: 1ex;">Pete,<div><br></div><div>I believe you are correct, as I originally uploaded the extension under a different account. Once I removed the extension from the web store (I didn't realize there was a form to transfer ownership) it no longer allowed me to upload the extension under ANY account, including the one that originally uploaded it.</div>
<div><br></div><div>I filled out the form, hopefully this will fix the issue. I am concerned it will not since it is not an active extension on the web store (otherwise I would just use the account I originally uploaded it under).</div>
<div><br></div><div>Thanks for your help.</div><div><br></div><div>-Adam<br><br><div class="gmail_quote">On Wed, Jul 25, 2012 at 6:59 AM, Pete LePage&nbsp;wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div>Adam/Bubba,</div><div><br></div><div>Please use the form at&nbsp;<a href="http://support.google.com/chrome_webstore/bin/request.py?contact_type=dev_account_transfer" target="_blank">http://support.google.com/<wbr>chrome_webstore/bin/request.<wbr>py?contact_type=dev_account_<wbr>transfer</a> to transfer the existing app under the different account to an account that you do have access to, and upload the app that way. &nbsp;I believe the problem is being caused because the app already exists, and the Chrome Web Store is blocking you from trying to upload something that exists under another account.</div>
<div><br></div><div>thanks,</div><div>PEte</div><div><div><div><br>On Friday, July 13, 2012 7:29:39 PM UTC+1, Bubba Bubbs wrote:<blockquote class="gmail_quote" style="margin:0;margin-left:0.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>Adam,<br></div><div>Please post here once you've been able to solve this problem.</div><div>I, and many others, have run into this, too. I can't even find a way to contact Google Developer Support. Their "Contact Us" page (<a href="http://support.google.com/chrome_webstore/?hl=en" target="_blank">http://support.google.com/<u></u>chr<wbr>ome_webstore/?hl=en</a>) is pretty useless as far as this particular issue is concerned.

</div><div>Thanks</div><div><br></div><br>On Thursday, July 12, 2012 11:31:05 AM UTC-6, Adam  Hughes wrote:<blockquote class="gmail_quote" style="margin:0;margin-left:0.8ex;border-left:1px #ccc solid;padding-left:1ex">I've tried changing the version number, but I still get the same error message.<div>
<br></div><div>The only way I seem to be able to upload my extension is to remove the key.pem file. This means that my extension has a different id and I won't be able to migrate any current users from my self-hosted version to the webstore hosted version.</div>
<div><br></div><div>Thanks for the help.</div><div><br></div><div>-Adam<br><br>
<blockquote class="gmail_quote" style="margin:0;margin-left:0.8ex;border-left:1px #ccc solid;padding-left:1ex">
</blockquote></div></blockquote></blockquote></div></div></div></blockquote></div><br></div>
</blockquote></div>
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