Re: [crx] can´t find my app in the category or directory in the chrome web store

PhistucK

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Oct 6, 2012, 11:10:26 AM10/6/12

to Mike splitters, Chromium Apps

Adding chromium-apps as a CC recipient so others could benefit.

I heard there are occasional issues with the numbers and statistics not updating, it might just be it.

☆PhistucK

On Sat, Oct 6, 2012 at 5:00 PM, Mike splitters <splitte...@gmail.com> wrote:

dear PhistucK could help me ? I have this problem:

I uploaded my first app to the Chrome Web Store on October 1, 2012, today we are at October 6, I have comments on the part of user reviews and probably downloaded my app, but app is still not updated and is still with 0 stars and without updating the new downloads.

it's been six days, I wonder if you have to wait 7 days to upgrade my app and the stars? or if they know where I have to send the support the Chrome Web Store so they can fix the problem.

Best,

Mike

Scott Fujan

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Oct 6, 2012, 11:33:18 AM10/6/12

to PhistucK, Mike splitters, Chromium Apps

I believe that the stars count hasn't been updated for everyone for the last 3 days. They should be updated soon enough.

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Gadgets

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Oct 6, 2012, 12:37:49 PM10/6/12

to chromi...@chromium.org, Mike splitters

Is updating the stats really that hard for them, do they need to do it one by one? My confident is slowly gone...

Mike splitters

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Oct 6, 2012, 12:50:23 PM10/6/12

to PhistucK, Chromium Apps

Thank you PhistucK, scott, gadgets for your quick response, I really do not know what to do? I have to keep waiting? forum there any mail for tech support people from the Chrome Web Store? or know of any e-mail to solve the problems of the developers in the Chrome Web Store?

I uploaded my app and October 1 and today we are at 6, I have several comments on users reviews section, but even without any stars and only two downloads and I'm sure there were many more downloads ...

thanks for helping

2012/10/6 PhistucK <phis...@gmail.com>

Joe Marini

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Oct 6, 2012, 4:57:48 PM10/6/12

to Mike splitters, Chromium Apps, PhistucK

I'll check with the engineering team.

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