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Can't access account--- employee left our start-up and we don't have login information
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Brad Patterson  
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 More options Jul 19 2012, 3:19 am
From: Brad Patterson <bradleyjaypatter...@gmail.com>
Date: Thu, 19 Jul 2012 00:19:25 -0700 (PDT)
Local: Thurs, Jul 19 2012 3:19 am
Subject: Can't access account--- employee left our start-up and we don't have login information
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To contact google regarding a checkout account it says "We can only respond
to users whose email is attached to this account".

Unfortunately, the user who was attached to the account is no longer with
our company and is not reachable.

What do we do to cancel the application which we no longer support?  Thank
you for any advice!   -Brad


 
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Pete LePage  
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 More options Jul 25 2012, 6:55 am
From: Pete LePage <pet...@google.com>
Date: Wed, 25 Jul 2012 03:55:31 -0700 (PDT)
Local: Wed, Jul 25 2012 6:55 am
Subject: Re: Can't access account--- employee left our start-up and we don't have login information
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Hey Brad,

You can use the form at
http://support.google.com/chrome_webstore/bin/request.py?contact_type... to
transfer the existing application to an account that you have control over
and then remove it that way.

thanks,
PEte


 
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Brad Patterson  
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 More options Jul 25 2012, 7:37 am
From: Brad Patterson <bradleyjaypatter...@gmail.com>
Date: Wed, 25 Jul 2012 04:37:14 -0700 (PDT)
Local: Wed, Jul 25 2012 7:37 am
Subject: Re: Can't access account--- employee left our start-up and we don't have login information
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Hi Pete,

Really appreciate your help.  Unfortunately in the support form a required
fields is the "Original author email (for verification)" and I have no idea
which address our former employee used.  It was more than likely a personal
address and not a kwaga.com address.  

How should we proceed without knowing the original author email?

Thanks, Brad


 
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Joe Marini  
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 More options Jul 25 2012, 1:13 pm
From: Joe Marini <joemar...@google.com>
Date: Wed, 25 Jul 2012 10:13:58 -0700
Local: Wed, Jul 25 2012 1:13 pm
Subject: Re: [cws-apps] Re: Can't access account--- employee left our start-up and we don't have login information
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Hi Brad,

Let me check on this for you.

-Joe

On Wed, Jul 25, 2012 at 4:37 AM, Brad Patterson <

--
Joe Marini
Developer Advocate / Chrome
joemar...@google.com | +Joe Marini |
@joemarini<https://twitter.com/#!/joemarini>

 
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