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MDigital  
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 More options Aug 20 2012, 8:00 pm
From: MDigital <webmas...@monetizedigital.com>
Date: Mon, 20 Aug 2012 17:00:55 -0700 (PDT)
Local: Mon, Aug 20 2012 8:00 pm
Subject: Installation statistics?

One of our Chrome extensions is getting users, it currently says  2877
Weekly users, however when I goto Stats, the installations are extremely
low, like 1-2 a day sometimes not even any at all, does anyone know whats
going on?


 
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Valeriu Vetiul  
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 More options Aug 22 2012, 5:48 am
From: Valeriu Vetiul <v.vet...@keyrocket.com>
Date: Wed, 22 Aug 2012 02:48:55 -0700 (PDT)
Local: Wed, Aug 22 2012 5:48 am
Subject: Re: Installation statistics?

I'd like to know the answer to that as well. Our extension (KeyRocket for
Gmail<https://chrome.google.com/webstore/detail/dmocchgkijnbjdjkmlglaemjhhd...>)
has more than 10,000 weekly users, and the stats say it had only a tenth of
that.


 
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Joe Marini  
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 More options Aug 22 2012, 11:36 am
From: Joe Marini <joemar...@google.com>
Date: Wed, 22 Aug 2012 08:36:39 -0700
Local: Wed, Aug 22 2012 11:36 am
Subject: Re: [cws-apps] Re: Installation statistics?

The number you see in the Chrome Web Store is the amount of users whose
Chrome browser has checked for an update of your app within the last week.
It is not the number of people who have installed your item.

On Wed, Aug 22, 2012 at 2:48 AM, Valeriu Vetiul <v.vet...@keyrocket.com>wrote:

--
Joe Marini
Developer Advocate / Chrome
joemar...@google.com | +Joe Marini |
@joemarini<https://twitter.com/#!/joemarini>

 
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Valeriu Vetiul  
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 More options Aug 22 2012, 11:48 am
From: Valeriu Vetiul <v.vet...@keyrocket.com>
Date: Wed, 22 Aug 2012 08:48:44 -0700 (PDT)
Local: Wed, Aug 22 2012 11:48 am
Subject: Re: Installation statistics?

Joe, thanks for the answer. However, that's not what I meant and I think
that's not what MDigital meant.

Right now, we have about 12,000 weekly users (these are the ones whose
browser has checked for an update that they have the extension installed).
We have launched the extension 3 weeks ago, on July 31st 2012. The stats
show a total number of installations since July 31st of 1710. Am I missing
something?


 
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Joe Marini  
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 More options Aug 22 2012, 11:50 am
From: Joe Marini <joemar...@google.com>
Date: Wed, 22 Aug 2012 08:50:20 -0700
Local: Wed, Aug 22 2012 11:50 am
Subject: Re: [cws-apps] Re: Installation statistics?

Hmmm. That does seem odd. Let me look into that.

On Wed, Aug 22, 2012 at 8:48 AM, Valeriu Vetiul <v.vet...@keyrocket.com>wrote:

--
Joe Marini
Developer Advocate / Chrome
joemar...@google.com | +Joe Marini |
@joemarini<https://twitter.com/#!/joemarini>

 
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Valeriu Vetiul  
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 More options Aug 29 2012, 8:23 am
From: Valeriu Vetiul <v.vet...@keyrocket.com>
Date: Wed, 29 Aug 2012 05:23:22 -0700 (PDT)
Local: Wed, Aug 29 2012 8:23 am
Subject: Re: [cws-apps] Re: Installation statistics?

Joe, any news on this issue?

Thanks!


 
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Qian Huang  
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 More options Aug 31 2012, 12:07 pm
From: Qian Huang <qianhu...@google.com>
Date: Fri, 31 Aug 2012 09:07:50 -0700 (PDT)
Local: Fri, Aug 31 2012 12:07 pm
Subject: Re: [cws-apps] Re: Installation statistics?

MDigital/Valeriu,

Thanks for the reporting, we are watching over these stats, meanwhile a
quick question, do you have significant out of store installation, i.e.,
you selfhost the item on your site? In this case the install won't be
reported to us, but will be counted as weekly users when later they ping us
for update check.

Thanks,


 
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Qian Huang  
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 More options Aug 31 2012, 2:47 pm
From: Qian Huang <qianhu...@google.com>
Date: Fri, 31 Aug 2012 11:47:00 -0700 (PDT)
Subject: Re: [cws-apps] Re: Installation statistics?

Hi MDigital/Valeriu,

We have identified the cause and the stats chart is strictly displaying the
store visit+install exclusively, and we are not clear about that. We have
changed to include installs from all sources, the change will be live in
the 9/9 release. By then you will see a much more accurate data compare to
your weekly users.

Again thanks for reporting.


 
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